What users are saying about
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Top Rated
1246 Ratings
Top Rated
458 Ratings

UKG Pro

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Top Rated
1246 Ratings
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Score 8.4 out of 100
Top Rated
458 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • UKG Pro ranks higher in 2 feature sets: Employee Self Service, Performance and Goals
  • Workday Human Capital Management ranks higher in 9 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Asset Management, HR Reporting, Onboarding, Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

8.2

UKG Pro

82%
8.3

Workday HCM

83%
Workday Human Capital Management ranks higher in 4/7 features

Employee demographic data

8.8
88%
672 Ratings
8.3
83%
66 Ratings

Employment history

8.4
84%
699 Ratings
8.5
85%
74 Ratings

Job profiles and administration

8.4
84%
675 Ratings
8.2
82%
76 Ratings

Workflow for transfers, promotions, pay raises, etc.

8.1
81%
663 Ratings
8.6
86%
73 Ratings

Organizational charting

7.7
77%
586 Ratings
8.7
87%
71 Ratings

Organization and location management

8.0
80%
602 Ratings
8.6
86%
71 Ratings

Compliance data (COBRA, OSHA, etc.)

7.9
79%
473 Ratings
6.9
69%
46 Ratings

Payroll Management

8.5

UKG Pro

85%
8.6

Workday HCM

86%
Workday Human Capital Management ranks higher in 5/7 features

Pay calculation

9.0
90%
652 Ratings
8.6
86%
55 Ratings

Support for external payroll vendors

8.4
84%
303 Ratings
8.4
84%
44 Ratings

Off-cycle/On-Demand payment

8.6
86%
173 Ratings
9.0
90%
6 Ratings

Benefit plan administration

8.0
80%
592 Ratings
8.3
83%
52 Ratings

Direct deposit files

9.0
90%
645 Ratings
8.1
81%
56 Ratings

Salary revision and increment management

8.5
85%
525 Ratings
9.0
90%
53 Ratings

Reimbursement management

8.0
80%
60 Ratings
8.8
88%
31 Ratings

Leave and Attendance Management

7.8

UKG Pro

78%
8.7

Workday HCM

87%
Workday Human Capital Management ranks higher in 3/3 features

Approval workflow

8.1
81%
461 Ratings
9.0
90%
59 Ratings

Balance details

7.8
78%
484 Ratings
8.6
86%
59 Ratings

Annual carry-forward and encashment

7.6
76%
399 Ratings
8.5
85%
47 Ratings

Employee Self Service

8.6

UKG Pro

86%
8.2

Workday HCM

82%
UKG Pro ranks higher in 5/5 features

View and generate pay and benefit information

8.9
89%
709 Ratings
8.7
87%
68 Ratings

Update personal information

9.0
90%
713 Ratings
8.8
88%
76 Ratings

View company policy documentation

8.7
87%
509 Ratings
7.6
76%
58 Ratings

Employee recognition

7.8
78%
257 Ratings
7.5
75%
44 Ratings

View job history

8.8
88%
698 Ratings
8.4
84%
67 Ratings

Asset Management

7.1

UKG Pro

71%
8.5

Workday HCM

85%
Workday Human Capital Management ranks higher in 1/1 features

Tracking of all physical assets

7.1
71%
173 Ratings
8.5
85%
17 Ratings

HR Reporting

7.2

UKG Pro

72%
7.8

Workday HCM

78%
Workday Human Capital Management ranks higher in 3/3 features

Report builder

7.4
74%
656 Ratings
8.2
82%
60 Ratings

Pre-built reports

7.7
77%
667 Ratings
7.8
78%
62 Ratings

Ability to combine HR data with external data

6.6
66%
452 Ratings
7.5
75%
52 Ratings

Onboarding

8.3

UKG Pro

83%
8.5

Workday HCM

85%
Workday Human Capital Management ranks higher in 2/2 features

New hire portal

8.4
84%
499 Ratings
8.7
87%
42 Ratings

Manager tracking tools

8.2
82%
402 Ratings
8.3
83%
41 Ratings

Performance and Goals

7.8

UKG Pro

78%
7.7

Workday HCM

77%
UKG Pro ranks higher in 3/4 features

Corporate goal setting

7.9
79%
261 Ratings
7.9
79%
39 Ratings

Individual goal setting

7.9
79%
323 Ratings
8.2
82%
48 Ratings

Line-of sight-visibility

7.6
76%
226 Ratings
6.9
69%
41 Ratings

Performance tracking

7.8
78%
303 Ratings
7.8
78%
47 Ratings

Performance Management

8.1

UKG Pro

81%
8.3

Workday HCM

83%
Workday Human Capital Management ranks higher in 5/5 features

Performance plans

8.1
81%
372 Ratings
8.3
83%
49 Ratings

Performance improvement plans

7.8
78%
292 Ratings
8.2
82%
41 Ratings

Review status tracking

8.2
82%
391 Ratings
8.6
86%
45 Ratings

Review reminders

8.1
81%
356 Ratings
8.3
83%
45 Ratings

Multiple review frequency

8.2
82%
299 Ratings
8.3
83%
39 Ratings

Succession Planning

7.5

UKG Pro

75%
8.1

Workday HCM

81%
Workday Human Capital Management ranks higher in 4/4 features

Create succession plans/pools

7.1
71%
135 Ratings
8.8
88%
26 Ratings

Candidate ranking

7.6
76%
141 Ratings
7.9
79%
26 Ratings

Candidate search

7.7
77%
141 Ratings
8.0
80%
27 Ratings

Candidate development

7.5
75%
134 Ratings
7.7
77%
26 Ratings

Recruiting / ATS

8.1

UKG Pro

81%
8.4

Workday HCM

84%
Workday Human Capital Management ranks higher in 5/7 features

Job Requisition Management

8.1
81%
396 Ratings
8.3
83%
32 Ratings

Company Website Posting

8.7
87%
380 Ratings
8.6
86%
26 Ratings

Publish to Social Media

8.0
80%
301 Ratings
9.7
97%
23 Ratings

Job Search Site Posting

8.3
83%
354 Ratings
8.9
89%
27 Ratings

Duplicate Candidate Prevention

7.5
75%
293 Ratings
6.6
66%
26 Ratings

Applicant Tracking

8.4
84%
380 Ratings
8.4
84%
27 Ratings

Notifications and Alerts

7.9
79%
355 Ratings
8.5
85%
31 Ratings

Attribute Ratings

  • UKG Pro is rated higher in 6 areas: Likelihood to Recommend, Availability, Performance, Online Training, Implementation Rating, Product Scalability
  • Workday Human Capital Management is rated higher in 3 areas: Likelihood to Renew, Usability, In-Person Training
  • UKG Pro and Workday Human Capital Management are tied in 1 area: Support Rating

Likelihood to Recommend

8.4

UKG Pro

84%
865 Ratings
8.2

Workday HCM

82%
91 Ratings

Likelihood to Renew

9.7

UKG Pro

97%
190 Ratings
10.0

Workday HCM

100%
17 Ratings

Usability

7.8

UKG Pro

78%
148 Ratings
8.0

Workday HCM

80%
11 Ratings

Availability

9.0

UKG Pro

90%
128 Ratings
6.6

Workday HCM

66%
16 Ratings

Performance

8.4

UKG Pro

84%
479 Ratings
7.3

Workday HCM

73%
14 Ratings

Support Rating

8.1

UKG Pro

81%
785 Ratings
8.1

Workday HCM

81%
42 Ratings

In-Person Training

8.0

UKG Pro

80%
83 Ratings
9.6

Workday HCM

96%
6 Ratings

Online Training

8.0

UKG Pro

80%
195 Ratings
7.0

Workday HCM

70%
7 Ratings

Implementation Rating

8.4

UKG Pro

84%
152 Ratings
8.0

Workday HCM

80%
33 Ratings

Product Scalability

8.8

UKG Pro

88%
89 Ratings
7.3

Workday HCM

73%
1 Rating

Likelihood to Recommend

UKG Pro

I love that UKG [Pro] is open to new ideas and implementing changes based on client feedback. UKG [Pro] has a very robust reporting and analytic database with BI reporting. [The] platform is setup to handle the full life cycle of employees and is very user-friendly. UKG [Pro] is always upgrading and coming up with new products to enhance [the] user and admin experience.
Tonia Douglas | TrustRadius Reviewer

Workday HCM

Workday Human Capital Management is well suited for day-to-day human resources tasks as well a future planning regarding goals, quarterly check-ins, and career growths. It is useful to have multiple features and available tasks in the overall dashboard. It is helpful that learning paths and courses are also integrated in the platform.
Jill Dickert | TrustRadius Reviewer

Pros

UKG Pro

  • People Analytics reporting is great - with the Cognos Analytics background to create all types of reporting; from dashboards to simple reporting
  • Employee Self Service - allowing the employee to own their information and providing helpful space for them to maintain it with the web and mobile app
  • Manager Self Service - putting information in Managers' hands in order to get them to make the best decisions on their personnel. The roles that add the My Team menu allow Managers to see Talent, Job, Compensation, and other information for all their folks and also compare to the rest of the team.
Richard Grossman | TrustRadius Reviewer

Workday HCM

  • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
  • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
  • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
Monika Ganeva | TrustRadius Reviewer

Cons

UKG Pro

  • From what I've recently seen, some of the new models of time clocks offered by UKG are not as user-friendly as previous models that will soon no longer be supported. We are still waiting on further info on other options/clocks that won't extend the time it takes our hourly employees to enter new time/projects that they are working on.
Wendy Thompson | TrustRadius Reviewer

Workday HCM

  • The web interface is awful
  • Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
  • Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
  • Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?
Anonymous | TrustRadius Reviewer

Pricing Details

UKG Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Workday HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$100 per year per user

Likelihood to Renew

UKG Pro

UKG Pro 9.7
Based on 190 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Workday HCM

Workday HCM 10.0
Based on 17 answers
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
Anonymous | TrustRadius Reviewer

Usability

UKG Pro

UKG Pro 7.8
Based on 148 answers
There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.
Chanel M Nelson, MHRM | TrustRadius Reviewer

Workday HCM

Workday HCM 8.0
Based on 11 answers
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
Amanda Easton | TrustRadius Reviewer

Reliability and Availability

UKG Pro

UKG Pro 9.0
Based on 128 answers
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Juan Osegueda | TrustRadius Reviewer

Workday HCM

Workday HCM 6.6
Based on 16 answers
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
Jeff Greening | TrustRadius Reviewer

Performance

UKG Pro

UKG Pro 8.4
Based on 479 answers
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Christi Wehby | TrustRadius Reviewer

Workday HCM

Workday HCM 7.3
Based on 14 answers
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
Jeff Greening | TrustRadius Reviewer

Support Rating

UKG Pro

UKG Pro 8.1
Based on 785 answers
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Jeremy Johnson | TrustRadius Reviewer

Workday HCM

Workday HCM 8.1
Based on 42 answers
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
Linda Buckley | TrustRadius Reviewer

In-Person Training

UKG Pro

UKG Pro 8.0
Based on 83 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Workday HCM

Workday HCM 9.6
Based on 6 answers
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real
Anonymous | TrustRadius Reviewer

Online Training

UKG Pro

UKG Pro 8.0
Based on 195 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Judy Frank | TrustRadius Reviewer

Workday HCM

Workday HCM 7.0
Based on 7 answers
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
Anonymous | TrustRadius Reviewer

Implementation Rating

UKG Pro

UKG Pro 8.4
Based on 152 answers
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Workday HCM

Workday HCM 8.0
Based on 33 answers
It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
Anonymous | TrustRadius Reviewer

Alternatives Considered

UKG Pro

UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Aaron White | TrustRadius Reviewer

Workday HCM

Its core strengths met our functional, technical and implementation requirements, getting in early saved us money without putting it off and waiting until we HAD to select and implement. SAP doesn't stack up well and we wanted a US system. The cloud and its excellent functionality benefits for the Human Resources and Payroll departments was clear, and the users appreciate its generally good user interfaces and ease of movement within the system.
Anonymous | TrustRadius Reviewer

Scalability

Workday HCM

Workday HCM 7.3
Based on 1 answer
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system.Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
Jeff Greening | TrustRadius Reviewer

Return on Investment

UKG Pro

  • UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.
Victoria Tourangeau | TrustRadius Reviewer

Workday HCM

  • Gave us almost 4 hours per HR rep back on new hire day 1. We have a start date every 4 weeks and the manual entry of paperwork that was able to be eliminated with Workday has allowed us to put more HR reps in the classroom to aid with more important day 1 tasks.
  • Simplified search - the backend information is now housed in a simple database that allows me to pull with employee first or last name, or user ID.
  • We paid more for this solution, but we've seen a 33% increase in employee interaction since doing so.
Zach Wasson | TrustRadius Reviewer

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