BlueJeans Reviews

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Score 8.7 out of 101

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Reviews (1-25 of 320)

Oscar Eduardo Velasquez Escobar profile photo
September 16, 2019

My everyday experience

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

BlueJeans is well suited for all type of users, especially if they are not tech savvy. The interface is good—you have only the options and controls you need. It is friendly and is cost effective. It's really hard to find a place where you cannot use it. Tech support is good. For large webinars, you need to buy BlueJeans for webinar.
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Marcus Manderson profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Well suited for applications where you want to have a high quality video conference experience and incorporate screen sharing and video sharing. May not be necessary for lower profile meetings with just a handful of remote participants that do not require screen sharing (or require very minimal screen sharing).
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Adam Martin profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Overall, BlueJeans got the job done. It was rarely ever down and making a call was fairly straightforward. It had an ability to set up a speed dial to a meeting ID from a room system which was handy. We used it for a weekly 15 minute stand up meeting to connect the Seattle and NY teams every Monday and it worked well most of the time.
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Ashley Cooke profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It is seamless and streamlined to be able to press a few buttons and instantly get into a call. This puts it head and shoulders above some of the competition due to the hassle that some applications provide to actually connect users and place them into a meeting. You can also connect without having to download any app on your computer, which is another bonus for external calls.
Read Ashley Cooke's full review
Yoni Dvorkis profile photo
November 12, 2019

BlueJeans is great.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Well suited for office hours, remote sessions, and for online lectures to facilitate e-learning. Less relevant for corporate meetings that should be held in person. I find that sometimes organizations use it as a crutch thinking that having 100+ people on a call will facilitate engagement but this would be better done as an in-person meeting for folks to attend.
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Sarah Wallbridge profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Good for audio and visual meetings. Less suitable for phonecalls, we tend to use conferencing facilities for that. Good for presentations and can use internal mic or external AV. Good when holding meetings with people in different countries or when people can't be there in person. The recording feature is also useful.
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Luca Rossini profile photo
October 23, 2019

BlueJeans is Excellent!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

  1. When we have to do a call with a contractor (external person).
  2. When we have to do a call with colleagues for the open issue already described. This issue didn't exist 6 months ago.
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Shriroop Parikh profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

In most situations, BlueJeans is brilliant.
It can be an issue when there are more than 10+ people on the conference call - when they join in and drop off.
Integration with Office 365 will be good.
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Paul Bates profile photo
October 07, 2019

Great for Small Meetings

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

  • Great in hotels or even in the car by telephone - very portable
  • Only takes a few seconds to set up a meeting especially if the others attending meetings have the app
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Sarah Bandy profile photo
Score 5 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

BlueJeans is a generally useful and intuitive virtual call management software which does what it claims to do by connecting folks to each other on a virtual meeting. I think that the software is slightly glitchier than its alternatives and there are so many other options that it makes it frustrating to use.
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Michael Timms profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

BlueJeans is well suited in a mixed environment of Mac, PC, and Linux, an environment with users all over the globe, an environment with mobile users, or a combination of all of the above which is what I deal with. An example of where BlueJeans would not be ideal would be an organization with a lot of South American users because I have seen a lot of these users stricken with lagging and audio issues. Overall, my opinion is that BlueJeans is well suited for most organizations, and my experience with audio issues with South American users might not be common.
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Adam Smith, CTS-I, ME profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

BlueJeans is suitable for enterprises of any size where users have a need to connect over video. Their subscription costs are scalable to the number of users. Unless a business or education facility has no need to connect over video, then BlueJeans is appropriate for everyone.
Read Adam Smith, CTS-I, ME's full review
Daniel Darabaris, FPC PHR profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

BlueJeans is great for bringing team members together who are remote or in different offices. It's a great solution to help personalize team meetings and forces people to participate. It's a great collaborative tool. BlueJeans is not so good when you need to share to a large group, like in a training event. The number of camsand computer audio can be distracting.
Read Daniel Darabaris, FPC PHR's full review
Caolan Mccrossan profile photo
Score 9 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

In my opinion, this is the best application for communication. It works more than one's expectations. It is providing all the necessary features for communications which we need. I will surely say that it is a well-suited product with us.
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Steven Wunsch profile photo
June 28, 2019

BlueJeans Rocks!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Excellent for allowing off-duty or busy employees to still participate in important training or meetings when they would otherwise have to missed the information presented. Not well suited in areas with limited access to broadband internet.
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Mario Tristan profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

In general, it is very good for webinars and management meetings. We use it mostly for both of them and it works very well. I think it would be very good to have a recording alert. Sometimes I just forget to switch on the recording and I realize that the option is off when the session is about to finish. Secondly, we alawys need to edit the recording sesion using alternative software. Lastly, and least important, we recieve 2 recoding files, which is confusing. A collleague received them and just sent the short one. I think you have to fix it.
Read Mario Tristan's full review

Feature Scorecard Summary

High quality audio (317)
8.5
High quality video (315)
8.4
Low bandwidth requirements (291)
7.5
Mobile support (266)
8.3
Desktop sharing (306)
8.7
Whiteboards (124)
7.6
Calendar integration (280)
8.2
Meeting initiation (297)
8.6
Integrates with social media (101)
7.3
Record meetings / events (253)
8.7
Slideshows (191)
8.3
Live chat (232)
8.4
Audience polling (90)
8.0
Q&A (119)
8.1
User authentication (202)
8.5
Participant roles & permissions (210)
8.1
Confidential attendee list (140)
8.2

About BlueJeans

The BlueJeans meetings platform aims to bring video, audio and web conferencing together with the collaboration tools people use every day.

It is a cloud service that connects desktops, mobile devices and room systems in one video meeting. According to the vendor, BlueJeans makes meetings fast to join and simple to use, so people can work productively where and how they want.

Categories:  Webinar,  Web Conferencing

BlueJeans Features

Performance & Compatibility of Online Events Software Features
Has featureHigh quality audio
Has featureHigh quality video
Has featureLow bandwidth requirements
Has featureChrome compatible
Has featureFirefox compatible
Has featureSafari compatible
Does not have featureIE compatible
Has featureAvailable for Linux
Has featureAvailable for OS X
Has featureAvailable for Windows
Has featureMobile support
Screen Sharing Features
Has featureDesktop sharing
Does not have featureDocument/File sharing
Has featureApplication sharing
Has featureWhiteboards
Online Meetings / Events Features
Has featureScheduling
Has featureCalendar integration
Has featureMeeting initiation
Has featureEnd meetings
Has featureIntegrates with social media
Has featureRecord meetings / events
Has featureDial-in attendance
Has featureOnline attendance
Has featureMute
Has featureSlideshows
Has featureMedia
Has featureInternational calling
Has featureMultiple webcam streams
Online Events Collaboration Features
Has featureLive chat
Has featureAudience polling
Has featureQ&A
Has featureMeeting space storage
Has featureAnnotation
Has featureRemote support features
Online Events Security Features
Has featureUser authentication
Has featureParticipant roles & permissions
Has featureParticipant list
Has featureConfidential attendee list
Has featureSecure file sharing

BlueJeans Integrations

Slack, Microsoft Office 365, Workplace by Facebook, HipChat, Canvas, Microsoft Teams, Skype for Business (formerly Lync), Google Calendar, Alexa for Business

BlueJeans Competitors

Zoom, Skype for Business (formerly Lync), WebEx

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional

BlueJeans Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

BlueJeans Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:Global
Supported Languages: English, Spanish, German, French