BlueJeans Meetings- Dolby Voice and Noise suppression deliver a truely immersive audio experience.
November 02, 2023

BlueJeans Meetings- Dolby Voice and Noise suppression deliver a truely immersive audio experience.

Swati Chaudhary | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans Meetings

  • With just few clicks BlueJeans Meetings enables me to communicate with clients from anywhere in the world, this is particularly improtant today that a lot of businesses are implementing remote and hybrid work arrangements.
  • With BlueJeans Meetings, troubleshooting difficulties issues with clients is made simple with its screen sharing and recording tools, I am able to see what the consumer is experiencing and help them step-by-step through the troubleshooting procedure.
  • For purpose of educating new customer support agents, BlueJeans Meetings is an excellent ,I can exchange resources , conduct in-person training sessions and respond to inquiries using it
  • I can work with various teams in my company, like the engineering and product management teams, due to this platform, this enables us to handle clients concern more effectively and swiftly.
  • My team easily collaborate using and device, from anywhere in the world, via BlueJeans Meetings, for remote team and hybrid workforces, this is perfect.
  • Customer can receive remote customer support through BlueJeans Meetings, my team members are able to view what the client sees and walk them through the troubleshooting procedure step-by-step due to this platform.
  • Our team members and individuals from other team receives training on new products and service during BlueJeans Meetings sessions, it is simple to exchange training materials and record sessions for later use due to its screen sharing and recording tools.
  • Executive briefing can be given to staff members, investors and other stakeholders during its sessions, everyone can see and hear perfectly thanks to its excellent video and audio.
  • Enhance the polling and conversion functions, although they could be better , the polling and chat capabilities are helpful, for instance it would be useful if it could customize polls and add images and videos to disussion.
  • Give the breakout rooms extra features, although they are helpful feature breakout could be logged and individuals could be automatically assigned to them by moderators.
  • The mobile app have more dependability and speed, additionally it would beneficial if desktop software's functionalities were extended to the mobile app.
  • By simplifying the process of connecting and engaging with potential consumers for sales , it allows sales team to instantly respond to inquiries from prospective clients, conduct demos and provide sales presentation, this all increase the sales.
  • It facilitates employee collaboration and communication, which help us to increase employee engagement , also it allows us to easy collaboration on projects share files and organize meetings.
  • We are able to lower our travel expenses by enabling remote collaboration among their staff, it allows my team members to engage in training classes give presentation and attend meetings without having to travel

Do you think BlueJeans Meetings (discontinued) delivers good value for the price?

Yes

Are you happy with BlueJeans Meetings (discontinued)'s feature set?

Yes

Did BlueJeans Meetings (discontinued) live up to sales and marketing promises?

Yes

Did implementation of BlueJeans Meetings (discontinued) go as expected?

Yes

Would you buy BlueJeans Meetings (discontinued) again?

Yes

  • A BlueJeans Meetings conference enables us to view what the customer is seeing and walk them through the troubleshootig process step-by-step when they are facing a complex issues that is challenging to diagnose over the phone or through mails, this may be facilities a quicker and more effecitve resolutions of the problems.
  • When a new service is delivered , customer can be trained using it , wither a group or one-to-one environment can be used for this , it is simple to exchange training materials and record sessions for later use due to its feature of screen sharing and recording tools.
  • It facilitates the provision of support to clients who are located far away , this is perfect for organization who serve global clients.
  • Product management and engineering are two teams , that we have collaborated with , with the help of BlueJeans Meetings, this can facilitates the quicker and more effective resolution of client difficulties.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
8
High quality video
9
Low bandwidth requirements
7
Mobile support
9
Desktop sharing
9
Whiteboards
8
Calendar integration
8
Meeting initiation
8
Integrates with social media
9
Record meetings / events
8
Slideshows
8
Live chat
8
Audience polling
9
Q&A
9
Participant roles & permissions
9
Confidential attendee list
9