Copper - Assisting The Growth At Pitts Enterprises 5 Years and Running
Use Cases and Deployment Scope
We began using Copper around five years ago, and it has become our comprehensive customer relationship solution. We have integrated a process that seamlessly transfers opportunities from sales to order entry, engineering, and our production schedule, all within Copper. The platform continues to enhance its capabilities, and we have found its customer service and support to be excellent.
Pros
- Customer Tracking
- Opportunity Tracking and Management
- Manage Our Closes Through Our Internal Process
Cons
- Easier Report Development
- Ability to Archive Non Active Opportunities
- Early Warning of Account or People Duplicates
Return on Investment
- Integration of opportunity to production schedule
- Allow management to view and manage pipelines
- Keeps sales team engaged in opportunity management
Usability
Alternatives Considered
HubSpot CRM, Sales Force Optimization and Bigin by Zoho CRM




