Givebutter

Users of GiveButter have had a positive experience overall, noting the ease of use and low fees. The platform is user-friendly, allowing users to set up and customize their page quickly. Donors appreciate the flexibility of payment options and the ability to cover processing fees. The customer service is excellent, and the integration with accounting systems has been a great benefit. However, some users have noted that there could be more options to customize the page and more clarity on donation receipts. Overall, users have found GiveButter to be a great solution for non-profits, providing an easy way to collect donations and manage their finances. The return on investment has been positive, with users noting the increased amount of money raised compared to other platforms.

Intuitive and User-friendly Interface: Users have consistently praised Givebutter for its intuitive and user-friendly interface, with many stating that it makes navigation and task completion quick and easy. The platform's design has resonated positively with a large number of reviewers.

Responsive Customer Service: Several users have expressed their satisfaction with Givebutter's customer service, highlighting its responsiveness and helpfulness in resolving issues. This prompt support has been appreciated by those using the platform.

Convenient Link Inclusion on Flyers: Reviewers appreciate the convenience of including links on Givebutter's flyers, as it allows potential donors to easily access the campaign website. This feature has been commended for making it easier to drive traffic to fundraising campaigns.

The most common cons or dislikes when using GiveButter reported by users are:

• There is a small fee taken from donations, which can add up to thousands of dollars per year for small organizations.
• There is no QR code feature yet to help parents/students set up accounts faster.
• Clarity on donation receipts and mapping more detail from GiveButter to Bloomerang could be improved.

These cons can create issues with use cases for the users, mainly due to the fees associated with donation processing and lack of available features that would make setup and tracking easier. These fees have an impact on non-profits who rely heavily on donations and may hamper their ability to reach fundraising goals if they are not able to cover them. The lack of features like QR codes significantly delays the setup process and reduces donor engagement as it takes more time for donors to complete their transaction. Many users also find it challenging to map data between systems in order to fully track donations or understand details about their donors’ giving history without detailed receipts.

Users have made several recommendations based on their experiences with Givebutter. The three most common recommendations include:

Firstly, it is important to fully understand the GiveButter Tip feature. Users recommend taking the time to thoroughly understand this feature to maximize fundraising efforts.

Secondly, users suggest exploring all features and capabilities offered by Givebutter. By leveraging these tools and functionalities, users can enhance their fundraising campaigns and achieve their goals more effectively.

Lastly, users highly recommend taking advantage of Givebutter's customer support and available resources. Engaging with the customer support team for assistance or submitting feature requests is encouraged. Additionally, users highlight the value of using free webinars, tutorials, and guides provided by Givebutter to learn how to best utilize the platform's functionalities.

Overall, users emphasize the importance of understanding key features, exploring all capabilities, and utilizing customer support and resources to fully leverage Givebutter's fundraising platform.