Overview
What is IBM Business Automation Workflow?
IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.
Good BPM tool with many features.
One of the pillars of the Digital Transformation, Business Process Manager
IBM BPM Review
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Overall a good BPM engine, but use it for what it's meant to be
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Complex tool, but works well.
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Pricing
What is IBM Business Automation Workflow?
IBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is IBM Business Automation Workflow?
IBM Business Automation Workflow Video
IBM Business Automation Workflow Competitors
IBM Business Automation Workflow Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | , |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(72)Attribute Ratings
Reviews
(1-4 of 4)Kunal Jaipuriar's review
- Process automation
- Workflows
- Reduce manual effort
- Flow customization
- Hang issue causing system to crash upon more load
- Migration of service take time
- Run time data manipulation is not possible
- Streamline business processes
- Process automation
- Increase efficiency
- Process designer
- 100%10.0
- Process simulation
- 100%10.0
- Business rules engine
- 100%10.0
- SOA support
- 100%10.0
- Process player
- 100%10.0
- Support for modeling languages
- 100%10.0
- Form builder
- 100%10.0
- Model execution
- 100%10.0
- Social collaboration tools
- 100%10.0
- Dashboards
- 100%10.0
- Standard reports
- 100%10.0
- Custom reports
- 100%10.0
- Content management
- 100%10.0
- Increase efficiency
- Reduce manual effort
- Reduce potential errors
Good BPM tool with many features.
- It allows us to use mobile development, which most of the other BPM suites do not provide.
- It adapts to new technology faster. Example: They are trying to implement microservices now, which is currently trending.
- It has the whole structure divided into parts like process center and process management, all of which make the tracking and development and monitoring instances easier.
- The system gets crashed when many instances go into the queue stage. The system even crashes and sometimes restarts automatically when the load on the server increases. We had to develop a separate software for this and maintain the same.
- We cannot manipulate the data during run time. It is difficult to develop user-interfaces with complex functionality.
- In order to consume external services that follow HTTP protocol, we need to use IDE for that, and consuming services from IDE takes a lot of time to give a response.
- Process designer
- 80%8.0
- Process simulation
- 80%8.0
- Business rules engine
- 70%7.0
- SOA support
- 50%5.0
- Process player
- 70%7.0
- Support for modeling languages
- 80%8.0
- Form builder
- 80%8.0
- Model execution
- 90%9.0
- Social collaboration tools
- 50%5.0
- Dashboards
- 90%9.0
- Standard reports
- 80%8.0
- Custom reports
- 90%9.0
- Content management
- 80%8.0
- Easier to implement and does not take much effort to work on it.
- Versioning made easy. We can even degrade to the previous version in case of any issue, which is not easier to do in other BPM suites, thereby, saving a good amount of time.
- Helped in achieving client requirements faster, which results in a higher return of investment.
- It is a very complete solution. It has a Process Manager, Operational Decision Manager for management of business rules, CASE Manager for case management, and as of this year, it also has a suite called Digital Business Automation,where FileNet and Datacap are integrated for document management, all in a single solution.
- After a few years, we managed to make IBM Business Process Manager a robust and mature solution. Now, we are generating more than 10,000 instances daily, with an average lifetime of 25 day--with 150 intensive users, plus an occasional 2,000. We have integrations of all kinds, WebServices, Rest, Queues, etc.
- It allows us to synchronize several Portal Servers, with a solution called Federal Portal. In it, users enter a single portal and can see and work on tasks independently of what portal these tasks are generated by.
- This solution serves to balance the load if it is too large, and also to give a better infrastructure for our critical processes. It also is able to coexist with different versions of the product while processes are being updated. In our case, we have 3 Portal Servers integrated to a Federation Portal.
- In the methodology of BPM, continuous improvement is essential, and for this we must be able to count on performance indicators. In order to do this, we had to develop a scheme outside the tool, because many instances did not have an adequate performance. I am informed that IBM will shortly resolve this.
- The BPD is an established system, meaning it is monolithic, and comes with all the issues that these types of systems have.
- It is an easy-to-use suite for simple processes, but if you need solutions with many integrations and complex screens, you need to work with experts with at least 2 years of experience.
It is a mature and stable suite that will allow you to grow without difficulty, as long as it is properly implemented. In the first few years, we required IBM to evaluate our developments, and in this way we learned from our errors and capitalized on this knowledge base.
- Process designer
- 90%9.0
- Process simulation
- N/AN/A
- Business rules engine
- 100%10.0
- SOA support
- 90%9.0
- Process player
- 80%8.0
- Support for modeling languages
- 80%8.0
- Form builder
- 80%8.0
- Model execution
- 50%5.0
- Social collaboration tools
- N/AN/A
- Dashboards
- 20%2.0
- Standard reports
- 20%2.0
- Custom reports
- 20%2.0
- Content management
- 80%8.0
- In the case of retail origination, the back office required for processing was reduced by 50%. The cases sent to credit assessment were also reduced by 50%. The quality at the origin was improved by 10%.
- By having detailed tracking for each request, the audit reports stopped being unfavorable.
- It is a fundamental pillar in our digital growth, allowing us to align our processes to our business needs.
IBM BPM Review
- Case management - provides flexibility for dynamic processing.
- Smarter process - streamlines repeatable activities and does work distributions.
- Advanced integration - makes integration with other systems very easy.
- Performance - due to high I/O with DB some of the times the flow responds slowly to changes.
- Supporting coarse-grained services. Some of the services with nested objects and cyclical references do not generate the types on the BPM side.
- Support a higher number of in flight instances - the system chokes and behaves erratically once the active instances goes above 20K.
- Process designer
- 80%8.0
- Process simulation
- 70%7.0
- Business rules engine
- 40%4.0
- SOA support
- 70%7.0
- Process player
- N/AN/A
- Support for modeling languages
- 70%7.0
- Form builder
- 60%6.0
- Model execution
- 70%7.0
- Social collaboration tools
- 40%4.0
- Dashboards
- 70%7.0
- Standard reports
- 70%7.0
- Custom reports
- 90%9.0
- Content management
- 80%8.0
- It has added value to the upper management to give visibility into what is happening at any time in the enterprise.
- Boosted employee morale because it gives them all the information to work the case/task in a single location.
- Identifies bottlenecks and improves the turnover.