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KnowBe4 PhishER/PhishER Plus

KnowBe4 PhishER/PhishER Plus

Overview

What is KnowBe4 PhishER/PhishER Plus?

PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and…

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Recent Reviews

Phishing Hero!

10 out of 10
March 13, 2024
Incentivized
We use KnowBe4 PhishER with our KMSAT. KnowBe4 PhishER is basically helping us to resolve our biggest security problem and that is …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 5 features
  • Company-wide Incident Reporting (52)
    7.8
    78%
  • Live Response for Rapid Remediation (55)
    7.8
    78%
  • Centralized Dashboard (62)
    7.8
    78%
  • Machine Learning to Prevent Incidents (54)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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3001-5000 Monthly Pricing Per Seat

$0.50

Cloud
per month (billed annually) per seat

2001-3000 Monthly Pricing Per Seat

$0.55

Cloud
per month (billed annually) per seat

1001-2000 Monthly Pricing Per Seat

$0.65

Cloud
per month (billed annually) per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-phisher

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Incident Response Platforms

Incident response (IR) platforms guide countermeasures against a security breach and deploy preplanned, automated threat responses

7.6
Avg 8.5
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Product Details

What is KnowBe4 PhishER/PhishER Plus?

PhishER is a platform for managing the high volume of potentially malicious email messages reported by users. With automatic prioritization of emails, PhishER aims to help InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

PhishER is a web-based platform with critical worksteam functionality that serves as a phishing emergency room to identify and respond to user-reported messages. With PhishER, users are able to automate the workstream of 90% of reported emails that are not threats, freeing up incident response resources.

PhishER is available as a stand-alone product or as an optional add-on for KnowBe4 customers that want to automatically prioritize and manage potentially malicious messages that were reported through the KnowBe4 Phish Alert Button. PhishER Plus is an upgraded subscription level that includes all of the features from PhishER with additional enhancements and AI-validated crowdsourced data. PhishER Plus was developed to help supercharge an organization’s email security defenses. It does this by automatically blocking phishing attacks that traditional Security Email Gateways (SEGs) miss and removes these missed threats from users’ inboxes.

KnowBe4 PhishER/PhishER Plus Features

Incident Response Platforms Features

  • Supported: Company-wide Incident Reporting
  • Supported: Integration with Other Security Systems
  • Supported: Centralized Dashboard
  • Supported: Machine Learning to Prevent Incidents
  • Supported: Live Response for Rapid Remediation

Additional Features

  • Supported: Automatic Message Prioritization

KnowBe4 PhishER/PhishER Plus Screenshots

Screenshot of This is a diagram of the PhishER workflow. Reviewing the PhishER workflow before getting started will provide an understanding of how PhishER, PhishRIP and PhishFlip work.Screenshot of The Reports screen will display five different dashboards of information.Screenshot of When entering the PhishER platform, the first screen that appears is the Dashboard. Here, a quick overview of the PhishER platform will appear.

KnowBe4 PhishER/PhishER Plus Video

Introduction to PhishER

KnowBe4 PhishER/PhishER Plus Competitors

KnowBe4 PhishER/PhishER Plus Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal

KnowBe4 PhishER/PhishER Plus Downloadables

Frequently Asked Questions

PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

Cofense Triage, Infosec IQ, and Proofpoint Threat Response Auto-Pull are common alternatives for KnowBe4 PhishER/PhishER Plus.

Reviewers rate Company-wide Incident Reporting and Centralized Dashboard and Live Response for Rapid Remediation highest, with a score of 7.8.

The most common users of KnowBe4 PhishER/PhishER Plus are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(160)

Attribute Ratings

Reviews

(1-25 of 69)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The biggest ROI would come from prevention - a recent scam cost our company over $100K - and by proactively training our employees to not fall victim to these types of scams, and better yet be the first line of prevention is huge.
  • Employees are actively reporting suspected phishing emails so we are able to "Rip" them from inboxes before there is even an opportunity for others to open them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Automate 90% of the workstream linked to the reported emails by end users
  • Reduction of resources(SOC) dedicated to analyzing malicious messages
  • Immediate incident response in case of threats
  • Improving user awareness of threats with 60% decrease in lost credentials
March 13, 2024

Phishing Hero!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • With KnowBe4 PhishER, we are receiving more than a 1000% increment in reported emails.
  • With a higher number of reported emails, we are securing our organization more than previous years in terms of Phishing attacks.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Implementation of PhishER has led to a notable decrease in the time required to respond to phishing incidents. Before PhishER, our average response time was around 48 hours; post-implementation, it’s been reduced to under 24 hours. This improvement directly translates to a more resilient and secure operational environment.
  • By automating the initial analysis of potential threats, PhishER has significantly reduced the workload on our IT security team.
December 27, 2023

KnowBe4 PhishER Review

Score 10 out of 10
Vetted Review
Verified User
  • Isolation of email threats with the integration of Phish Alert Button
  • A more educated and alert user base when facing phishing attempts and attacks
Jeff Boivin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It has greatly increased phishing / security awareness by our staff by having a designated button & process for reporting phishing emails
  • It provides greater protection through the ability to delete emails from multiple recipients even if not all of them reported the email
  • It saves time for me to have to evaluate whether or not an email reported is a real threat through the ML/AI/VirusTotal scores
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • In the past month, we have responded to over 500 reported emails. Previously this would have required highly manual processes for investigating, blocking, quarantining, or returning to user, but thanks to KnowBe4 PhishER this process is now highly automated and has gone from multiple processes in multiple systems to just a few clicks in one.
  • This increase in efficiency allows us to free up IT resources, it now takes just one person to respond to emails a few minutes each day instead of multiple team members monitoring an inbox.
  • Additionally, built-in automation gives us confidence that we can respond to reported emails on our own schedule, instead of needing to constantly be vigilant for high-risk malicious emails that we need to act on immediately.
  • The ability to quarantine emails has been incredibly helpful, this was not functionality we had before, but now we can quickly remove malicious emails from everyone's inbox. In one instance, we had an email land in over 80 inboxes, which we removed just a few minutes after it was delivered.
Richard Fantozzi, Jr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The amount of time responding to phishing emails has been reduced signifanctly from several hours per week to less than a hour.
  • When an indcident does occur the ability to track from email to person to computer system within sentinel has been a great addition to remediation.
  • With the phish alert being enabled in desktop and mobile outlook it makes it very easy for employees to report emails early and often. So even though the amount of time to respond has been reduced we have seen a large increase in the number of emails reported.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • This tool has definitely freed up a lot of man hours
  • This tool has taken the guess work out of email threats
  • KnowBe4 PhishER's AI has helped to mitigate in phishing emails across our environment
  • KnowBe4 PhishER is easy to use
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Saves time for our Helpdesk workers not having to spend time on the phone reviewing a phishing email with an end user
  • Once we have identified a threat, the PhishRIP allows us to quickly remove that threat from everyone's inboxes. Much quicker and easier the tools that Microsoft provides in M365 natively.
  • Allows for one place for our security team to go and review any email submitted by users
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