KnowBe4 PhishER/PhishER Plus vs. Mimecast Advanced Email Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KnowBe4 PhishER/PhishER Plus
Score 8.7 out of 10
N/A
PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.
$0.50
per month (billed annually) per seat
Mimecast Advanced Email Security
Score 8.8 out of 10
N/A
The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.N/A
Pricing
KnowBe4 PhishER/PhishER PlusMimecast Advanced Email Security
Editions & Modules
3001-5000 Monthly Pricing Per Seat
$0.50
per month (billed annually) per seat
2001-3000 Monthly Pricing Per Seat
$0.55
per month (billed annually) per seat
1001-2000 Monthly Pricing Per Seat
$0.65
per month (billed annually) per seat
501-1000 Monthly Pricing Per Seat
$0.75
per month (billed annually) per seat
101-500 Monthly Pricing Per Seat
$1.00
per month (billed annually) per seat
No answers on this topic
Offerings
Pricing Offerings
KnowBe4 PhishER/PhishER PlusMimecast Advanced Email Security
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPhishER is a monthly per seat price, billed annually.
More Pricing Information
Community Pulse
KnowBe4 PhishER/PhishER PlusMimecast Advanced Email Security
Considered Both Products
KnowBe4 PhishER/PhishER Plus
Chose KnowBe4 PhishER/PhishER Plus
KnowBe4 PhishER is our first "go to" when we have a new security need to fill due to its overall effectiveness, ease of use, and cost it has had in our organization.
Chose KnowBe4 PhishER/PhishER Plus
KnowBe4 PhishER has a lot of features that other companied does not have. Its AI capability, integration with VirusTotal, PhishRIP and PhishFlip features make it totally different from other solutions. Its Phish Alert Button directly installed on users Outlook without affecting …
Chose KnowBe4 PhishER/PhishER Plus
I have previously used Infosec IQ and Mimecast for similar purposes. Infosec IQ allowed my users to report messages, but the interface was clumsy and there weren't any features to allow me to quarantine or block message from within that dashboard. Mimecast was similar, but the …
Chose KnowBe4 PhishER/PhishER Plus
PhishER is my opinion is an industry leader when it comes to a tool for email analysis and remediation. This solution has a solid interface to use and understand its functionality. Additionally it has easy integrations with other security products that make this appealing for …
Chose KnowBe4 PhishER/PhishER Plus
see previous response. KnowBe4 is better than Agari in most areas, but less mature than Proofpoint
Mimecast Advanced Email Security

No answer on this topic

Top Pros
Top Cons
Features
KnowBe4 PhishER/PhishER PlusMimecast Advanced Email Security
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
KnowBe4 PhishER/PhishER Plus
7.6
63 Ratings
11% below category average
Mimecast Advanced Email Security
-
Ratings
Company-wide Incident Reporting7.852 Ratings00 Ratings
Integration with Other Security Systems6.847 Ratings00 Ratings
Centralized Dashboard7.862 Ratings00 Ratings
Machine Learning to Prevent Incidents7.754 Ratings00 Ratings
Live Response for Rapid Remediation7.855 Ratings00 Ratings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
KnowBe4 PhishER/PhishER Plus
-
Ratings
Mimecast Advanced Email Security
7.9
19 Ratings
7% below category average
Anti-malware00 Ratings8.019 Ratings
Customizability00 Ratings7.419 Ratings
Data Loss Protection00 Ratings8.016 Ratings
Threat Detection00 Ratings8.218 Ratings
Sandboxing00 Ratings7.216 Ratings
End-to-End Encryption00 Ratings8.816 Ratings
Management Tools00 Ratings8.019 Ratings
Best Alternatives
KnowBe4 PhishER/PhishER PlusMimecast Advanced Email Security
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Score 9.2 out of 10
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CrowdStrike Falcon
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Barracuda Essentials
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Score 9.2 out of 10
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Hoxhunt
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Score 9.3 out of 10
Cisco Cloud Email Security
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Score 7.7 out of 10
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User Ratings
KnowBe4 PhishER/PhishER PlusMimecast Advanced Email Security
Likelihood to Recommend
9.2
(68 ratings)
8.2
(31 ratings)
Likelihood to Renew
8.6
(4 ratings)
-
(0 ratings)
Usability
8.2
(3 ratings)
6.4
(6 ratings)
Support Rating
8.5
(3 ratings)
8.9
(5 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Configurability
8.2
(6 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
7.0
(2 ratings)
User Testimonials
KnowBe4 PhishER/PhishER PlusMimecast Advanced Email Security
Likelihood to Recommend
KnowBe4
I have been able to create customized simulated phishing campaigns that are really testing our users ability to "spot the fake." That coupled with the training campaigns that are included make it much more likely that our users will be better prepared to protect our organization by being able to recognize common industry threats, and brings awareness to less common threats that are out there. I love that they have a shared folder full of relevant, recent real-world scams that we can choose from to train our user base.
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Mimecast
Mimecast is good when you are needing a basic email security platform. It does some basic things really well, but when you start hitting some advanced needs, it lacks. Mimecast does not do a good job with BEC detection. Mimecast does spam filtering alright, but it could be much better. It really doesn't care about gmail or other external addresses. It doesn't check for age of accounts, etc.
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Pros
KnowBe4
  • Analysis and classification of phishing emails using machine learning
  • Response to reporting users with personalised emails template
  • Automatic response and actions using integration with Microsoft
  • Good dashboard with reporting and KPI
  • Integration with others product to improve scan and analysis
  • It improves users' security awareness and behavior as receiving an immediate response with the analysis result improves the ability to recognize a phishing email
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Mimecast
  • Email retention - convenience for the end-users to access older messages even if they've deleted them from Outlook
  • SPAM management - allows us to prevent SPAM and Phishing attacks with custom policies that fit our organizational needs
  • URL protection - allows incoming emails with a URL to be scanned and protects our end-users from clicking on malicious URLs
Read full review
Cons
KnowBe4
  • Enhancing the automated response capabilities, such as directly initiating remediation processes or integrating with other cybersecurity tools, could further streamline the threat management process.
  • Implementing a feedback system where users can be informed about the outcome of their reported emails might encourage more proactive engagement.
  • the reporting tool is not as streamlined on mobile devices as it is on desktops. Enhancing mobile functionality would be beneficial
Read full review
Mimecast
  • The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup.
  • They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology.
  • Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page.
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Likelihood to Renew
KnowBe4
Phish ER has reduced the time my team and I spend on reported emails by over 80%. With the volume of emails reported and a small team this is a must have.
Read full review
Mimecast
No answers on this topic
Usability
KnowBe4
The configuration is a bit complicated, but easy once you get the hang of it. Once configured, it is easy to manage our malicious emails that are reported by our staff.
Read full review
Mimecast
Yes using the same administration console is good, as user that you have assigned limited functionality to the console, they are already familiar with it when you increase their functionality. The new portal does take a bit of getting used to, but i can see that it is an improvement on the old version.
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Support Rating
KnowBe4
Support has been easy to get along with and easy to understand.
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Mimecast
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
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Implementation Rating
KnowBe4
Work with support or rep for some basic steps, the rest is pretty straight foward.
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Mimecast
No answers on this topic
Alternatives Considered
KnowBe4
KnowBe4 PhishER has a lot of features that other companied does not have. Its AI capability, integration with VirusTotal, PhishRIP and PhishFlip features make it totally different from other solutions. Its Phish Alert Button directly installed on users Outlook without affecting them and the reporting technique is very simple, just clicking on the Phish Alert Button and the email will be directly reported to the KnowBe4 PhishER dashboard. KnowBe4 PhishER dashboard is a very good example of centralized dashboard where you can find all things related to that reported email.
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Mimecast
Previously we have only used the default on-premise exchange that comes with SBS. This was very simple and only provided basic filtering of spam and junk mail. We weren't able to filter impersonation mail or emails with malicious code
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Return on Investment
KnowBe4
  • It has greatly increased phishing / security awareness by our staff by having a designated button & process for reporting phishing emails
  • It provides greater protection through the ability to delete emails from multiple recipients even if not all of them reported the email
  • It saves time for me to have to evaluate whether or not an email reported is a real threat through the ML/AI/VirusTotal scores
Read full review
Mimecast
  • Reasonably priced solution, even for a small business like ours.
  • It's hard to put a figure on our ROI - I would just say we feel like we've gotten our money's worth with the advanced email protection we receive. We have definitely avoided many potentially dangerous emails since we've implemented this solution.
Read full review
ScreenShots

KnowBe4 PhishER/PhishER Plus Screenshots

Screenshot of This is a diagram of the PhishER workflow. Reviewing the PhishER workflow before getting started will provide an understanding of how PhishER, PhishRIP and PhishFlip work.Screenshot of The Reports screen will display five different dashboards of information.Screenshot of When entering the PhishER platform, the first screen that appears is the Dashboard. Here, a quick overview of the PhishER platform will appear.