Overall Satisfaction with KnowBe4 PhishER
The PhishER platform is an invaluable tool for our organization as it gives us real time insight when we are 'under attack' by a bad actor (or actors). We are able to identify trends, targeted users and methods used by the bad actors in trying to gain access or steal information. On top of this, the PhishRIP feature integrates with our GSuite and scans/quarantines other instances of reported emails that are deemed malicious.
- The machine based learning does a great job of correctly identifying safe vs. malicious emails.
- PhishRIP does an excellent job of finding and quarantining similar emails from other users accounts.
- The reports give us a real time insight into trends and campaigns launched by bad actors.
- Somtimes the PAB (or Phish Hook) has to have its permissions revalidated. This is a quick fix, but takes some knowledge.
- I honestly can't think of any other shortcomings at this time.
- See #1
- Isolation and mitigation of email threats
- Further end user education
- Freed up incident response resources
The machine learning portion of PhishER does a great job of identifying good, bad, and suspicious actors and brings all of them to our attention in an easy to use dashboard. The reporting of bad actors is quick, and the response to mitigate is fast as well.
We currently utilize the PhishML to help us determine whether an email is a legitmate threat, spam, or otherwise suspicious. All without us having to individually review every submission. PhishRIP does the leg work of removing legitimate threats from all inboxes (or sub folders) automatically. PhishFlip is a tool we haven't utilized as of yet in any of our testing campaigns, but is a value add nonetheless.
It has impacted us positively, as it empowers the end users and keeps us as an IT shop safer when used by the end user community.
Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?
Yes
Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?
Yes
Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?
Yes
Would you buy KnowBe4 PhishER/PhishER Plus again?
Yes