Great training and testing tool
March 13, 2024

Great training and testing tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 PhishER

KnowBe4 PhishER has taken the place of our IT security and best practices training, as well as our phishing testing. The huge library of training material gives us a lot of flexibility with what we are training on and allows more focused targeted training efforts. There is also a huge library of phishing simulation templates ranging from all types of difficulties. This customization gives me the ability to hone in on things my team might actually see in the real world, and I can create or customize my own templates to be even more targeted.
  • Huge library of media
  • Real world examples and frequent updates
  • Communicative account managers
  • It can be a bit tedious to see specific results of phishing test (per user results)
  • More robust and customizable training
  • Improved incident response to emails using PhishRIP
  • Harder to spot phishing tests with more variety
As my team gets more used to using the PAB, they are less likely to reach out to me specifically to ask about security issues or phishing emails. Users are able to report issues without taking time to write a message, and can trust that if I need to see it I will.
I am currently using PhishRIP to collect and search for malicious emails. I am looking into other capabilities but am still working through onboarding myself and my team fully.
PhishRIP has helped me cut down on noise for email reporting and helps me be proactive in trying to quarnatine emails from other users inboxes

Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?

Yes

Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?

Yes

Would you buy KnowBe4 PhishER/PhishER Plus again?

Yes

KnowBe4 PhishER is best used by companies who aren't able or do not have the resources to create or customize their own internal training and learning material. KnowBe4 PhishER offers a lot of flexibility within their own system, and allows for admins to narrow the training and testing focus to very specific industries, tools, and needs. If you are able to create hyper customized material or just need extremely basic training, it may not be the best option, but should definitely be considered.

KnowBe4 PhishER/PhishER Plus Feature Ratings

Company-wide Incident Reporting
Not Rated
Integration with Other Security Systems
Not Rated
Centralized Dashboard
6
Machine Learning to Prevent Incidents
8
Live Response for Rapid Remediation
8