Microsoft Parature (Discontinued) Reviews

12 Ratings
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Score 8.7 out of 100

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Anonymous | TrustRadius Reviewer
August 06, 2014

Parature - meh!

Score 1 out of 10
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Difficult Tasks

  • Every functions was a struggle
  • Custom reports were by far the most irritating
  • The usability was difficult to handle.
  • Logging in and that could be a struggle sometimes
  • There was no cross functionality to be able to switch from window to window
  • The reports were always hit or miss if things were going to time out or not
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About Microsoft Parature (Discontinued)

Parature was a self-service customer support platform providing a self-service knowledge base to connect with customers across multiple channels, including email, the web, chat or social media. The company was acquired by Microsoft in January 2014 and reached EOL in 2017. Former users are encouraged to migrate to Microsoft Dynamics 365 Customer Service.
Categories:  Help Desk

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Microsoft Parature (Discontinued) Technical Details

Operating Systems: Unspecified
Mobile Application:No