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SimplyBook.me has proven to be a valuable tool for various industries and professionals. Users have successfully utilized the software to …
Starting at $9.90 per month
View PricingOverview
What is SimplyBook.me?
SimplyBook.me is an appointment booking system that improves customer service. It is designed to make the booking process simpler and more efficient.
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Pricing
Entry-level set up fee?
- $10 bookingsOptional
For the latest information on pricing, visithttps://simplybook.it/en/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9.90 per month
Product Demos
Online Booking Software Review: SimplyBook.me
YouTube
A First Impression Demo of SimplyBook.me - Professional Booking Links
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is SimplyBook.me?
SimplyBook.me is an online appointment booking system for small and mid-size businesses. Larger corporations have the option to purchase the Enterprise Scheduling Software, which supports businesses with widespread locations. It simplifies the booking process and enables businesses to market their services. SimplyBook.me provides a centralized platform that automates online booking and client communication.
This system provides support for expanding customer bases with scalable features. SimplyBook.me makes designing a booking website simple, offering a variety of professional templates to reflect the brand. It offers over 60 custom features to improve the customer experience and help manage service businesses. SimplyBook.me is presented as ideal for businesses that rely on memberships, classes, or repeat appointments. The system is not limited to a specific industry and can be customized to meet the needs of any business.
Although SimplyBook.me primarily functions as an online booking system, it includes a range of marketing tools. According to the vendor, the main benefit of using SimplyBook.me is the ability to market a services through multiple channels. Clients can schedule appointments on a website and well-known platforms such as Facebook, Instagram, and Google My Business. SimplyBook.me also includes a mobile app to give clients an accessible and personalized booking experience. Clients have 24/7 access to schedules and can book services from anywhere.
SimplyBook.me aims to help attract new customers and maintain relationships with existing customers, for for growing businesses that want to establish customer loyalty. With SimplyBook.me, users can offer discounts and promotions that encourage repeat business. Their Promotion Systems supports businesses by generating more referrals and reducing advertising costs. If a business offers memberships, SimplyBook.me can be used to create subscription tiers with different levels of benefits. Users also have the option to enable recurring appointments and send Come-back-Soon Reminders to anyone who has not booked services recently.
SimplyBook.me can also be used for feedback collection from existing clients. If the review feature is enabled, SimplyBook.me will automatically send emails that invite customers to leave reviews. This allows businesses to develop a better understanding of their customer satisfaction and share authentic reviews on their booking website. The review feature is free for all users and only accepts feedback from verified customers. SimplyBook.me also integrates with products that are designed for email marketing automation, such as MailChimp and ActiveCampaign. Those who are interested in developing an email marketing campaign should take advantage of the review feature and integrate SimplyBook.me with an email marketing automation software.
SimplyBook.me Screenshots
SimplyBook.me Videos
The TrustRadius team takes a close look at SimplyBook.me and puts the booking website and link provider to the test. While it does offer standard, professional booking features, some of its true potential may surprise you.
The TrustRadius team takes a look at some of the top features of the SimplyBook.me product and discusses who it maybe a best fit for.
Watch Check out SimplyBook.me's tutorial and introductory videos
SimplyBook.me Integrations
SimplyBook.me Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
| Supported Countries | worldwide |
| Supported Languages | English, Spanish, French, German, Portuguese, Taiwanese, Chinese, Polish, Dutch, Italian, Korean, Japanese |
Frequently Asked Questions
SimplyBook.me is an appointment booking system that improves customer service. It is designed to make the booking process simpler and more efficient.
SimplyBook.me starts at $9.9.
The most common users of SimplyBook.me are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(22)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
SimplyBook.me has proven to be a valuable tool for various industries and professionals. Users have successfully utilized the software to streamline their scheduling processes and improve efficiency in their daily operations. For medical recruiting companies, SimplyBook.me has facilitated the coordination of interviews and the pairing of clients with hospital clients, eliminating the need for a middleman and allowing for convenient scheduling. This has not only saved time but also improved the overall experience for both parties involved. Similarly, academic institutions have benefited from SimplyBook.me by organizing appointments with students and faculty, enhancing efficiency and holding students accountable for their commitments. The software's ability to send reminders and documents has simplified these sessions, making them easier to handle.
Users are impressed with SimplyBook.me's user-friendly interface, which makes it effortless to manage meetings and events on a regular basis. Its integration with popular third-party applications like Facebook, Twitter, and Google allows for easy sharing of meeting links, further enhancing convenience. The notification feature of SimplyBook.me has been appreciated by users as it provides alert messages about upcoming meetings, events, tasks, and more. Additionally, the ability to upload documents for future reference has proven useful.
For teams consisting of 15-20 people across different service-providing industries, SimplyBook.me has become an indispensable solution for booking online appointments. Its robust scheduling feature is particularly beneficial when dealing with different time zones and scheduling calls with prospect agencies. Users have found that managing their schedules using SimplyBook.me not only helps them stay organized but also allows them to receive payments in advance, solving cashflow problems.
Furthermore, SimplyBook.me simplifies the billing process with its direct and intuitive billing solutions. Users have integrated conferencing services with the software's booking feature, automating the process of logging meetings and reducing stress. Some users have even set up a booking form that allows clients to chat with sales teams during initial introductory calls.
The integration with Google work calendar ensures that users are always notified of new bookings, reducing the risk of missed appointments. Users have also utilized SimplyBook.me as a means to connect with leads, prospects, and clients during open time slots, offering the ability to receive payments through various methods, including PayPal. The software's capability to sell complementary products during the booking process has been a deciding factor for users who chose SimplyBook.me over other solutions like Calendly and Acuity.
Despite some challenges and limitations reported by users, the concept and features of SimplyBook.me are appreciated. Users have experienced how the automation provided by Simply
User-Friendly Interface: Many users have praised SimplyBook.me for its user-friendly interface, stating that it is simple and easy to navigate. They appreciate the straightforward design, which makes it effortless to find and use the software's features without any confusion or complications.
Effective Organization Tools: Reviewers have found the organization tools provided by SimplyBook.me to be highly effective in helping them stay organized and manage their time efficiently. They mention that these tools allow them to easily keep track of appointments, tasks, and events, ensuring they never miss an important engagement.
Seamless Integration with Google Calendar: Several users have highlighted the seamless integration between SimplyBook.me and Google Calendar as a major benefit. They mention how this integration allows them to sync their schedules effortlessly, eliminating the need for manual updates across different platforms. This feature enables users to maintain consistency in their calendars while efficiently managing their appointments.
Confusing User Interface: Some users have found the user interface of SimplyBook.me to be confusing and not easy to navigate. They mention that it takes time to adjust and find the desired options, although some acknowledge that it becomes easier with time and familiarity.
Lack of Help Guides: The help guides provided by SimplyBook.me were criticized for not being intuitive enough. Users suggest that clearer instructions should be included in the guides to assist them in using the software effectively.
Limited Template Options: Several users mentioned the lack of variety in templates as an area for improvement. They felt that having more template options would enhance their ability to customize their booking pages according to their preferences.
Reviews
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June 09, 2022
Great booking tool that's very flexible
We use SimplyBook.me to set up meetings and integrate conferencing services with/from the booking. This has taken the stress off of trying to manually log meetings while we now automated the whole process. Leads and new prospects are important for our business, so we set up a booking form that allows clients to chat with one of our sales teams and run through our platform on an initial introductory call. We also integrate it directly with our Google work calendar, so we're always notified of new bookings.
- SMS booking reminders help prevent 'No Shows'.
- Good selection of intake form templates.
- Integrates directly with Google Calendar.
- A little difficult to use at first (Navigation can be confusing).
- Help guides could be a bit more intuitive.
- Can be a little expensive if you decide to use custom features.
June 06, 2022
Best solution for appointment booking/scheduling
We offer our clients to book appointment slots using "SimplyBook.me" as per their best availibity. It helps us to connect with the leads, prospects and clients in our open time. Also, it provides us ability to receive payments through PayPal and many more payment methods for paid consultations through the same tool.
- Share calendar and open time with clients to book meetings.
- Ability to share booking links and availibility through social media.
- Can be integrated to various customer management systems through API.
- Pricing per person should be cheaper from the competitor tools.
- The UI hasn't been updated in a while, it should be updated to give a fresh look to the tool.
- It doesn't have option to accept payments via PayUBiz. It'd be great if this integration can be provide, will really help us integrate other business channels.
June 06, 2022
Online booking simplified for your business
It helps me with scheduling appointments for clients and being able to sell the professional services I provide. I like the automation it provides for my services so if I keep my calendar open, the clients can book an appointment for themselves depending on my availability and the time slots that suit them. It saves the effort of me checking with them and then blocking a time.
- Books appointments well as chosen by the client
- It enables me as a service provider to send emails
- It enables sending appointment reminders to the respective clients
- Schedule delay for beyond a day because there are times when I want to book beyond 3 or 4 days but I have to instead remember to come back before 1 day to set the reminder.
- Confusing to pay for different features because many times I have found it unclear what features will be available to a paid user and what still will need to be paid for.
- The interface is not easy, it takes time to adjust to things and find the options you find, navigation becomes relatively easier once you get the hang of the app.
The app helps us organize academic appointments with students and faculty. We use it on a daily basis and it helps us be more efficient with our time and hold students responsible for what they are signing up for. It also allows sending reminders and documents which makes the sessions a lot simpler and easier to handle.
- Integrates with social platforms
- Send out reminders
- Easy to use interface
- Improve the notification system with no need to login
- Add more templates
- Better customer support
Score 1 out of 10
Vetted Review
Verified User
While this company has a terrific CONCEPT, I have found its application deplorable. I cannot imagine any REAL business ever did any testing on it. This is a classic example of coders getting together to create something for a world they don't live in... real business with real people. I WANT this to work, as their ideas of features are terrific, and it's loaded with them. The problems lie in actual application... they hamstring you more than help, i.e. can sell "packages." Great, but once a package is purchased, and a customer books online, there is NO flexibility for them to change the appointment! It will not credit the session back, and will not allow it to be used in a different time slot. So to accommodate a customer, one must turn to manual or other work-arounds, adding more complexity rather than automation. Then, the membership price is even MORE restrictive! If a person buys a membership, they can re-schedule, but you can no longer display a price for one-time services! It will not allow you to sell a service as a one time, AND sell multi-session or timeframe based memberships! Everything is an either-or with these guys. So my idea that I could have packages, and memberships, and one-time customers in my tourist-heavy region of Sedona, is not being met. Then to add more difficulty, support when things don't work right (all the time), or you cannot understand the lunacy in the way they designed things, it is only available via chat, where the person pays no attention to what you are saying, and even less ability to understand the point you are trying to get across. So the whole support process is insanely time-consuming and very infuriating. Then to make matters worse, everyone from the CEO on down is very arrogant, trying to convince you that you should be modifying your practices to fit what they have built... that it's just too damn bad for you if you can't work out how to do business with things they designed that DON'T serve the need they THOUGHT they were serving. ZERO interest in product improvement. They also NEVER offer solutions. Their standard mantra is "not our fault".... but no information about what the problem is... as in when integration with payment processing not working, etc. They essentially have built something without the input of actual businesses, and feel it is flawless, and are totally closed to the idea anything else might be true. Again, GREAT concept, robust in THEORY... but atrocious application with even worse support.
June 03, 2022
SimplyBook.me have nice User interface and manage user's meetings and its uploaded files.
It is nice web application through which we can manage our meetings and events.
it have simple user interface and very user friendly.
me and my colleagues using this application from past few months and it is very useful for us.
It have integration with Facebook, twitter, google like various types of third party application and we can share our meeting link on this.
It have notification , through which we get alert message about our meetings , event , task, and much more.
We can Upload many documents into this for our references and futures purpose.
It have theme selections through which every users can choose and apply our colors.
also we can choose custom language here.
it have simple user interface and very user friendly.
me and my colleagues using this application from past few months and it is very useful for us.
It have integration with Facebook, twitter, google like various types of third party application and we can share our meeting link on this.
It have notification , through which we get alert message about our meetings , event , task, and much more.
We can Upload many documents into this for our references and futures purpose.
It have theme selections through which every users can choose and apply our colors.
also we can choose custom language here.
- It is nice web application through which we can manage our meetings and events.
- it have simple user interface and very user friendly
- It have notification , through which we get alert message about our meetings , event , task, and much more
- We can Upload many documents into this for our references and futures purpose
- SimplyBook.me can make our application light weight by converting into 2nd basic html view.
- Event and meetings notification link can have direct window without re-login.
May 31, 2022
Scheduling tool that helped my medical recruiting company connect candidates with companies.
I helped set this up for a medical recruiting company so that they can schedule interviews with clients and pair them with hospital clients. This lets candidates book appointments with providers and made for a convenient way for two different parties to coordinate and manage both parties. This helped us avoid a middleman when dealing with scheduling.
- Book appointments online.
- Providing candidate information.
- API connecting to different software / websites.
- Fairly simple product with not many features.
- Enrollment ease-of-use.
- Easier Google My Business integration.
May 27, 2022
Best_Booking
Score 9 out of 10
Vetted Review
Verified User
As SimplyBook is cloud based scheduling meeting solution to provide us booking site so that we accept online bookings and collect client feedback if any. I've used this one in my team size of 15-20 to book online appointments across all service-providing. When we sign up then after we're receiving a booking from a client vis simplybook.
- Cost
- Cloud based.
- Medium sized business for all type of organizations.
- Online booking appointment to resolve the project specific problem.
- Also, to be able to receive invitation booking via SimplyBook when clients need to have a specific discussion with the team.
- Our team also connect through this one for communication regarding team update.
May 27, 2022
Great tool for scheduling various appointments.
With SimplyBook, it is incredibly easy to schedule appointments and meetings and have clients do the same on their end. Instead of sharing Outlook calendars or sending emails back and forth, SimplyBook streamlines the process for everyone involved. The software also offers additional features that are very helpful, such as app integration, payment methods, and messaging.
- Privacy
- Scheduling
- API Integration.
- Integrating better with different internet software.
- Automatically putting meetings in Outlook or Gmail.
- Chat features.
When we had the product we used it for scheduling calls with different prospect agencies that we were looking to work with from different time zones. This was to us the most useful feature as we could put the selection process on the agency giving them enough time to complete any materials they needed to do before the meetings.
- The calendar system is good and clear.
- If appointments need to be changed that was easy.
- Good organization tools.
- Some of the navigation use to be confusing but that has been sorted.
May 27, 2022
Schedule with ease
We have been using SimplyBook.me to set up meetings within our organisation. Instead of reaching out personally to schedule meetings, we just use SimplyBook.me. We also use it to share our availability for calls and visits with clients. I really love how easy to use it is. You can connect with others using a simple link. Or you can even deploy it into your website. A lot of hustle has been reduced
- SimplyBook.me is simple to use, for the people booking a meeting and the people setting it up.
- It is cheaper in cost than most of the competitors
- Amazing integrations available
- Support team is really commendable.
- integrations with video calls glitch at times
- Simplybook.me should consider having a direct payment with card option.
May 26, 2022
Solid online booking system with good extras
We looked at other solutions (Calendly & Acuity, a few). Still, our client needed an option where it was also possible to sell complementary products during the booking process. This product ticked all the boxes, worked exceptionally well, and was easy to add to set up other add-ons such as WordPress and WooCommerce.
- Easy to use
- See real-time bookings
- Easy to use add-on products
- Can run into pricey options as you increase services
- Customer service can take a while to get back to you
I use the application to manage my schedule and receive payments in advance. It solves the cashflow problem, scheduling, time management, and generally allows me to focus on what I am good at, teaching English, Spanish and French.
- It allows me to use one simple URL for sales.
- It allows me to do promotions via codes.
- It manages my time for me through the calendar element.
- It could do with a greater variety of templates, methinks, although it does allow for you to design your own page if you are decent at web stuff.
We use simply book.me for selling tickets for our art classes on two of our websites. The only problem I see right now with it is that people do not necessarily know the payment methods. There isn't a text or option that tells them that PayUlat or PayPal, for example, are for them to use even if they don't have a current account. Many of my customers are of old age and do not understand where to pay when they see these payment processors.
- Shows the exact image I want to show for the bookings.
- Provides a free "Terms and conditions" button.
- It is intuitive to use once you understand it.
- You should be able to ad text in some of the booking "moments". This way you could explain to your customer's that they must choose PayPal or another payment way even if they don't have an account.
- Maybe simplybook.me should have a direct payment with card option. Skipping all the payU or PayPal options. It would be more friendly for customers as this is the way it works for them in other online stores such as Amazon or eBay.
June 03, 2019
Useful online booking system
Score 9 out of 10
Vetted Review
Verified User
SimplyBook.me is a useful booking platform for me to set up on my website. I used Google Forms before to let my guest write down their needs, but I have to contact them one by one when they book. After I use SimplyBook.me, I started to enjoy booking automatically and I can focus on my profession to do my best.
- Easy to setup
- Can book online from any device
- Reminder e-mail can be sent automatically
- Price is too high
- Some functions I needed but not now
- Online service members are not in Taiwan