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Squarespace

Squarespace

Starting at $12 per month
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Overview

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Recent Reviews

TrustRadius Insights

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (87)
    8.3
    83%
  • Page templates (88)
    7.0
    70%
  • Library of website themes (85)
    7.0
    70%
  • Mobile optimization / responsive design (84)
    6.7
    67%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.squarespace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.8
Avg 7.6

Web Content Management

Features for managing website content

8.2
Avg 7.3
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Product Details

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Their templates are designed to be elegant and give users maximum control over the look & feel of the website. Some Squarespace templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace allows eCommerce users to customize not only elements like themes and fonts, but also structural elements like online store layout. Templates are optimized for mobile shopping. SEO, product galleries, and order management features are built in. Squarespace integrates with Stripe for credit card payments, and ShipStation for shipping.

Squarespace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace starts at $12.

Reviewers rate WYSIWYG editor and Publishing workflow and Content taxonomy highest, with a score of 9.

The most common users of Squarespace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(296)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually appealing websites. With its well-designed templates and extensive availability of designer fonts, Squarespace allows users to create a professional-looking website with ease. Users appreciate the platform's intuitive interface and drag-and-drop functionality, making it accessible for both beginners and design professionals. Squarespace also offers useful tools like Analytics to track website traffic and sales data, as well as an Abandoned Cart feature to follow up with potential customers. Furthermore, Squarespace's integration with payment systems like Stripe and PayPal simplifies the process of setting up e-commerce capabilities on a website. Whether it's showcasing products, maintaining portfolios, or running corporate websites, Squarespace provides a time-saving and cost-effective solution for individuals and businesses alike.

Intuitive Interface: Users have consistently praised Squarespace's intuitive interface, with many stating that it has made website creation and management effortless. Numerous reviewers have mentioned that they can easily navigate through different sections of their websites and perform tasks such as managing portfolios, blog posts, and responding to comments seamlessly. This user-friendly interface has greatly enhanced users' efficiency in managing their websites and engaging with their audience.

Wide Selection of Templates: The extensive collection of beautifully designed templates in Squarespace has received high praise from users. Many reviewers appreciate the wide variety of options available, as well as the frequent addition of new templates. These templates are seen as time-saving features for users with limited design background and coding knowledge. Thanks to the intuitive nature of these templates, users find them extremely easy to work with and customize according to their preferences.

Great Customer Support: Squarespace's customer support has been highly regarded by users for its helpfulness and responsiveness. Reviewers mention that the support team is not only friendly but also goes above and beyond to assist them whenever issues arise. Users appreciate having responsive email replies and live chat options available for support. The excellent customer service provided by Squarespace ensures that users feel supported throughout their website building journey

Cons:

  1. Limited customization options: Users have expressed frustration with the limited customization options in Squarespace, particularly in terms of design and layout. Several users have mentioned that the templates provided by Squarespace can look somewhat generic and lack flexibility for creating more complex websites.
  2. Difficulties in navigation and finding features: Some users find it difficult to navigate Squarespace's user interface and locate certain features. There is a learning curve associated with the software, making it challenging for users to find their way around and access specific functionalities.
  3. Lack of customer support options: Customer service being available only through email has been seen as a drawback by some users. They feel that having additional support channels, such as live chat or phone support, would be beneficial for resolving issues or seeking assistance more efficiently.

Based on user reviews, users recommend using Squarespace for any level of web experience and most businesses. They find Squarespace easy to use and navigate, and highly recommend it for beginners. Users suggest exploring different templates and reaching out to support if needed. Squarespace is also recommended for small businesses, ecommerce, organizations, and artists. Users advise learning basic HTML and CSS coding for advanced features and understanding SEO for better website performance. They highly recommend Squarespace as the best website provider and recommend purchasing a domain through Squarespace for convenience. Users advise planning the site on paper before executing it in the system and recommend watching tutorials and experimenting with the program beforehand. Overall, users highly recommend using Squarespace for creating professional-looking websites with minimal effort.

Attribute Ratings

Reviews

(76-88 of 88)
Companies can't remove reviews or game the system. Here's why
Brian Chung | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use our website to sell our products. We start off when we have a few products or want a simple, quick and beautiful website. The business problem it addresses is ugly websites. Squarespace makes everything really easy to make our company have a beautiful website for our customers. It also solves the problem of connecting our website to our amazon products. We use the amazon link button to import our products.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used SquareSpace at my previous job as our web solution for a small tech startup. Today, I use it for my band's website. It's a great solution for smaller organizations with limited time to futz with customization options to get a beautiful, mobile-friendly site up and running, fast.
Dimitris Rakopoulos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is used as an easy to use solution to create perfect responsive and mobile friendly websites. Since it incorporates a great set of tools to add and modify content blocks, it offers great flexibility to quickly and effortlessly create websites varying from corporate websites to e-shops. The ability to customise the look and feel even further using css/html allows us to satisfy customers' needs.
John Dezember | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I recommended the use of Squarespace to a small group of people that wanted to manage their own content, but were not very tech-savvy. They use Squarespace to promote a grassroots project using word-of-mouth and targeted email marketing. Even thought the group had never used Squarespace (or any other content management system), they were able to publish their site in only a day.
Brendon Brown | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is a DIY WYSIWYG website creation tool. Small business owners can tackle the moderate learning curve and be well on their way to a modest website in a matter of hours. It's very simple to choose a theme, input content and go live online, and of course, it's quite cost-effective. While I tend to refer my clients to better tools, Squarespace is the fallback for budget-wary customers and startups who just want to go live with their brand and message.
May 31, 2016

Fast and Efficient

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace for my personal website. It is a great to to quickly change and add any new products of work. It has a great metric system which lets me keep up to date with the comings and goings on my site. Furthermore, the templates that are offered are all very well designed. Not only do they look nice, they are very user friendly.
May 05, 2016

Ideal for Amateurs

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I'm a marketing consultant working with small businesses and authors on developing their websites and capturing leads. In my latest job, I worked with an author on creating his website in Squarespace, maintaining the website and a blog, capturing leads, and selling his books. Squarespace made it easy for me to create a website for him that was simple enough for him to update in the future while still looking professional. It synced easily with his MailChimp and Rafflecopter accounts.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used Squarespace to create a quick and good looking website for a working band. They were looking for a website that would be quick and easy for them to update having no technical skills. It needed to link up to third party music services to play their music and allow them to sell their albums online.
April 18, 2016

Squarespace to go?

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Squarespace provides a quick, no coding needed platform to display new information on our website. I personally use it for side-projects and portfolio pieces, exclusively used by me on the design team. It offers efficiency and focus on content, so everything can be pushed out live in a short amount of time.
Paul Stainton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have helped small business owners develop their online presence using Squarespace. In particular, building a food/recipe site for a well-known chef who needed something professional looking while really emphasizing the imagery of the dishes he created. Squarespace is a visually stunning platform and did a great job showcasing the finished recipes.
Angela Skees | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company, which is made up of a family of companies, uses Squarespace for our each of main websites. These are the first place anyone would look for information on our products. They contain all our contact information, product and installation information, downloads, images, maps and galleries. It ensures that all possible information on our companies and products is easily accessible and always available, both for our customers and our sales force. We currently have 5 different Squarespace sites, one for each of our companies. They are all linked together in a manager account and are easily edited and updated by the site manager and those who have editing credentials.
January 20, 2016

Hip to be Squarespace

Sharon Reaves | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I design websites using existing CMS such as Wix, Weebly, WordPress and Squarespace. I primarily work with creative professionals and small businesses who are looking for an affordable solution that is responsive and easy for them to maintain once the design elements are in place. Squarespace is an excellent solution and has become my CMS of choice surpassing Wix which I feel has more flexibility of design but the additional step of formatting for viewing on smartphones and tablets is often overlooked making the site look unprofessional and unfinished. Squarespace addresses this in all of their templates.

Another huge PRO for Squarespace is their guides and tutorials which are thorough and easy to follow as well as the ability to get actual customer support via email, phone or live chat.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a freelance writer/editor who uses Squarespace for the lifestyle website I run, as well as the website of a nonprofit organization for which I handle communications projects. For my lifestyle website, my colleague and I use Squarespace to publish and manage our blog, events listings, and our online shop. For the nonprofit, it exists to convey our mission, engage our community via our blog, and point to our fundraising platform (Classy).
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