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Toast Point of Sale

Toast Point of Sale

Overview

What is Toast Point of Sale?

Toast Point of Sale is a cloud-based restaurant point of sale solution provided as the foundation for Toast's all in one restaurant management solution which supports payment processing, as well as customer care, gift cards and loyalty, as well as…

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Learn from top reviewers

Toast Beware.

Rating: 6 out of 10
August 26, 2024
IncentivizedVetted ReviewVerified User
We are a franchise that must use Toast due to a contract. It is our main POS. I run back office work, mainly accessing Toast via the web. Thus far, most of our issues have com...
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Verified user
Administrator
Toast Point of Sale1 year of experience

Toast POS - Overall Great System

Rating: 9 out of 10
March 29, 2024
Vetted ReviewVerified User
I manage the backend database.
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Verified user
Employee
Toast Point of Sale8 years of experience

Toast POS overrated but convenience for the guest makes up for it.

Rating: 5 out of 10
January 16, 2024
IncentivizedVetted ReviewVerified User
The Toast Point of Sale is able to provide better data analysis of sales, ticket times, employee metrics etc. The breadth of data analysis has been the most impactful of addre...
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Verified user
Manager
Toast Point of Sale1 year of experience

Great POS - Ease of Use is Top Notch

Rating: 8 out of 10
February 7, 2021
IncentivizedVetted ReviewVerified User
Toast [Point of Sale] is used across our 5 restaurants in Chicago and Denver. It is used by our whole organization. From our FOH staff, BOH staff, management team, leadership ...
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Lisa Weatherston
Director - Corporate
Director of Catering
Kuma’s Corner
Toast Point of Sale2 years of experience

Toast is a piece of cake!

Rating: 8 out of 10
February 1, 2021
IncentivizedVetted ReviewVerified User
If we didn't have Toast POS we would be out of business right now. Toast POS allows us to operate as a contactless curbside take out restaurant during this very difficult time...
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Elizabeth Hyman
General Manager - Corporate
Director of Operations
Kome Sushi Kitchen
Toast Point of Sale4 years of experience
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Pricing

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Starter

$69

Cloud
per month

Essentials

$99

Cloud
per month

Growth

$199

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Toast Point of Sale?

Toast Point of Sale Competitors

Toast Point of Sale Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Toast Point of Sale is a cloud-based restaurant point of sale solution provided as the foundation for Toast's all in one restaurant management solution which supports payment processing, as well as customer care, gift cards and loyalty, as well as back of house and back office (HR, payroll, schedule and shift management, etc.).

Adyen, Square POS, and Clover are common alternatives for Toast Point of Sale.

The most common users of Toast Point of Sale are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

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(1-5 of 16)

Toast Beware.

Rating: 6 out of 10
Incentivized
August 26, 2024
Verified User
Administrator in Finance and Accounting
Restaurants Company, 1-10 employees
Vetted Review
Verified User
Toast Point of Sale
1 year of experience
Pros
  • Reports
  • Ease of use on POS side.
Cons
  • Being able to search invoices for longer than a six month period.
  • Consolidated reports. Many report options that give the same data.
  • More knowledgeable support team.

Toast POS - Overall Great System

Rating: 9 out of 10
March 29, 2024
Verified User
Employee in Other
Wine and Spirits Company, 51-200 employees
Vetted Review
Verified User
Toast Point of Sale
8 years of experience
Pros
  • Easy to create on the back end
  • Easy to use on the POS terminal
  • Toast to-go menu
Cons
  • Item look up function would be helpful
  • Sub menu group functionality. (If you create subgroups, it's challenging to get those to show up on a Toast to-go menu)
  • Duplicate item block alerts would be helpful

Toast POS overrated but convenience for the guest makes up for it.

Rating: 5 out of 10
Incentivized
January 16, 2024
Verified User
Manager in Other
Food & Beverages Company, 1001-5000 employees
Vetted Review
Verified User
Toast Point of Sale
1 year of experience
Pros
  • Data analysis of ticket times
  • Data analysis of inventory worth as it correlates to sales
  • Wireless tap pay!
Cons
  • Technical aspects i.e. changes/customization can not be done for individual stores and is only applicable to the entire company
  • Hardware easily breaks and/or malfunctions
  • Software bugs that end up being a system wide issue not only isolated to our location and store.
  • Accessibility of the user interface
  • Card reader for the magnet swipe has continuous issues

Toast is a piece of cake!

Rating: 8 out of 10
Incentivized
February 01, 2021
EH
Elizabeth Hyman
Director of Operations
Kome Sushi Kitchen (Restaurants, 11-50 employees)
Vetted Review
Verified User
Toast Point of Sale
4 years of experience
Pros
  • Reporting: there are several aspects of reporting that allows you to see down to the very detail of the order. You can also run a Vs report and see sales vs last year, which I particularly enjoy
  • Gift Cards! We were able to ditch the 3rd party that was selling our gift cards online and we can now sell them online as ecards. Not only that but if anyone ever has an issue with their GC you can pull up the GC info and drill down to every single order they have ever used it for.
  • Customization- you can customize reports or even views, such as Advanced Properties in the menu section. You can add different areas to view on that specific section AND make edits to them quickly!!
Cons
  • There are times when they make updates that will reset some of your options without you knowing. This happened recently with our EMV card readers when there was an update done that turned off the card readers and I had to go through a few settings to find it and turn it back on on All POS's.
  • They will roll out new functions with little to no detail in them.
  • Support is just okay. You use to be able to email them but now the only option is to call or chat in online which isn't always ideal. You have to go through a series of prompts via a bot until you get to a live person and then sometimes the connection is interrupted and you're disconnected.
  • Wish there was a way to modify what prints on the guest check. To my knowledge there still isn't a way to do that.

Great POS - Ease of Use is Top Notch

Rating: 8 out of 10
Incentivized
February 07, 2021
LW
Lisa Weatherston
Director of Catering
Kuma’s Corner (Food & Beverages, 51-200 employees)
Vetted Review
Verified User
Toast Point of Sale
2 years of experience
Pros
  • Ease of Use
  • Customer Service
  • Turn around time on support tickets
Cons
  • Updating non shared menu items when all locations menus are shared
  • More robust loyalty program
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