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Flexible and scalable solutions: Users have found that AirWatch offers flexible and scalable solutions for organizations with corporately …
Workspace ONE Unified Endpoint Management (UEM)
Starting at $3.78 per device/per month
View PricingOverview
What is Workspace ONE Unified Endpoint Management (UEM)?
VMware acquired Airwatch in 2014. Workspace ONE is a Unified Endpoint Management (UEM) solution and is available in Standard, Advanced, Enterprise, and Advanced for VDI editions.
Recent Reviews
Pricing
Standard
$3.78
Cloud
per device/per month
Advanced
$6
Cloud
per device/per month
Enterprise
$10
Cloud
per device/per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Workspace ONE Unified Endpoint Management (UEM)?
Workspace ONE Unified Endpoint Management (UEM) Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Reviews and Ratings
(92)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Flexible and scalable solutions: Users have found that AirWatch offers flexible and scalable solutions for organizations with corporately owned or BYOD programs, making enrollment easy with many different options. Several reviewers have mentioned this as a positive aspect of the platform.
Great customer service: Many users have been impressed with the great customer service provided by AirWatch. They have noted that the customer service has improved over the past year compared to other MDMs. This positive feedback from multiple reviewers highlights the strong emphasis on providing excellent support.
Enterprise application management: The enterprise application management feature of AirWatch has been praised by users for its usefulness. It allows for the deployment of applications under the app catalog and easy access for end users through their mobile devices after enrollment. This functionality has resonated with a significant number of reviewers, indicating its value in managing apps within organizations.
Cons:
- Excessive Email Communication: Some users have expressed frustration with the number of emails they receive from AirWatch, causing them to ignore important messages and resulting in a loss of productivity.
- Complex Report Generation Process: Several users find it challenging and time-consuming to generate reports in AirWatch. They suggest that the process should be made more user-friendly and intuitive for better data analysis.
- Slow Performance with On-Premises Solution: Users have reported experiencing slow performance issues when using AirWatch's On-Premises solution. This hampers their ability to efficiently access emails, manage servers, and synchronize contacts, leading to delays in workflow and decreased efficiency.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
December 21, 2022
Easy management of corporate devices through Workspace ONE Unified Endpoint Management (UEM
Workspace ONE Unified Endpoint Management (UEM is a unified solution used by our IT teams to deploy and manage apps on our enterprise machines, including our Macbooks and Windows Laptops, as well as Android and iOS devices on which we use corporate apps such as emails and chat communicators. Workspace ONE Unified Endpoint Management (UEM works nicely to help install, configure and update these apps.
- Works with all platforms - Windows, Mac, Android and iOS
- Protects devices against attacks
- Profiles and configuration can be easily changed remotely for all devices
- In case the device is lost, wiping out the device is also very easy.
- Onboarding new devices is not very intuitive
- Some programmatic ways should be provided to manage devices
- Installation of apps through the Workspace ONE Unified Endpoint Management (UEM master app is slower than the regular installing apps directly
- Works with all Platforms
- Easy to integrate with BYOD devices as well
- Managing app licenses is extremely easy through Workspace ONE Unified Endpoint Management (UEM
- Managing corporate and BYOD device endpoints has become extremely easy
- Peace of mind with regards to data security - data can be wiped if device stolen
- Managing app licenses for Workspace ONE Unified Endpoint Management (UEM has also become quite easy
- Pushing new configuration is very seamless now
- Microsoft Endpoint Manager (Microsoft Intune + SCCM)
I was not involved in the product selection phase but have heard about Intune as a possible alternative and also that Workspace ONE Unified Endpoint Management (UEM is much better in terms of features and functionality than Intune.
December 17, 2022
Average Application with Useful Feature Set
I use it multiple times a week to look at device information to assist with investigations and management. We use this to manage our corporate deployment of Iphones and managed applications. Currently it is used only for corporate owned devices. Some of the application we use transmit patient data and we desire to fully manage those devices.
- Per app vpn
- mass management
- policy enforcement
- Logging any sort device data
- User experience in the console is not very intuitive
- Sometimes policies are not clear as to how to implement and what is ultimatley affected on the device. Lack of clarity
- Being able to lock down devices
- Controlling how the device is used
- per app vpns
- We do not have effective logs of which user is using the device simply because during deployment we had incorrect information. Now user is always a generic user.
- Meets compliance guidelines for our organization.
- Secure device communication on our corporate networks.
December 17, 2022
Quick Workspace ONE Unified Endpoint Management recap
Our search started with the need for a system to manage our mobile devices (security)policy wise.When we were researching solutions and their possibilities the search broadend to other features and a UEM solution instead of MDM. We decided to go with a solution that tightly integrates with our current IT suppliers and decided between Microsoft and VMWare. We mainly chose Workspace ONE Unified Endpoint Management because it had matured more as the Microsoft solutions at that time and was managable through one Pane of Glass. We used it to restrict our mobile devices with policies, deploy some standard app store apps and content locker to access internal fileservers.
- Integrate with on-premises applications and fileshares
- Restrict and manage mobile devices
- Connect to third party solutions like Samsung Knox.
- You need to install too many components on-premises
- The portal is not really easy to use
- The combination with other VMWare solutions is not simple
- Deploying security profiles to mobile devices
- Deploying apps to mobile devices
- Access files and applications on our internal network from the internet
- Workspace ONE Unified Endpoint Management provided us with opportunities to work beyond the limits of our internal network.
- Workspace ONE Unified Endpoint Management didn't come cheap. Not everybody was allowed to use it.
- Workspace ONE Unified Endpoint Management made us pass security audits on mobile devices.
- Microsoft Endpoint Manager (Microsoft Intune + SCCM)
At the time (2017) the Microsoft solution wasn't fully cloud-native and you needed several tools to accomplish the same as Workspace ONE Unified Endpoint Management. This would have led to even more issues getting up and running as we had with Workspace ONE. Last year we made switched to Microsoft Endpoint Manager cause it presented an easier interface and was better suited to go with our business direction of Microsoft 365.
December 16, 2022
Workspace ONE Unified Endpoint Management (UEM - An ultimate Modern UEM for All Devices and Use Cases
We have been used VMware WorkspaceWorkspace ONE Unified Endpoint Management (UEM in our organization as we required to manage all our Endpoint from single window irrespective of Desktop, Laptop, Mobile Devices, IoTs, Wearables etc. and also with OS like Windows, MacOS, ChromeOS, Linux, etc. After the deployment we achieved the management of all the devices very effectively and it has been reduced our time, cost, boost the productivity and seamless user experience.
- Reducing the Cost
- Productivity
- User experience
- GUI needs to make simple
- Support for the Product
- Need to support more different devices
- Automation and Sequencing
- Insights and Visibility
- Data and Application Protection
- Overall Product Experience - Positive
- Support Structure - Negative
- Product Features and Expertise - Positive
- ROI - Positive