Workspace ONE Unified Endpoint Management (UEM)
Overview
What is Workspace ONE Unified Endpoint Management (UEM)?
VMware acquired Airwatch in 2014. Workspace ONE is a Unified Endpoint Management (UEM) solution and is available in Standard, Advanced, Enterprise, and Advanced for VDI editions.
Easy management of corporate devices through Workspace ONE Unified Endpoint Management (UEM
Average Application with Useful Feature Set
Quick Workspace ONE Unified Endpoint Management recap
Workspace ONE Unified Endpoint Management (UEM - An ultimate Modern UEM for All Devices and Use Cases
Powerfull Mobile Device Management Tool for all mobile Devices
Workspace ONE UEM Management Stacked Up Against Other Offerings
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Pricing
Standard
$3.78
Advanced
$6
Enterprise
$10
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Workspace ONE Unified Endpoint Management (UEM)?
Workspace ONE Unified Endpoint Management (UEM) Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(92)Community Insights
- Pros
- Cons
Flexible and scalable solutions: Users have found that AirWatch offers flexible and scalable solutions for organizations with corporately owned or BYOD programs, making enrollment easy with many different options. Several reviewers have mentioned this as a positive aspect of the platform.
Great customer service: Many users have been impressed with the great customer service provided by AirWatch. They have noted that the customer service has improved over the past year compared to other MDMs. This positive feedback from multiple reviewers highlights the strong emphasis on providing excellent support.
Enterprise application management: The enterprise application management feature of AirWatch has been praised by users for its usefulness. It allows for the deployment of applications under the app catalog and easy access for end users through their mobile devices after enrollment. This functionality has resonated with a significant number of reviewers, indicating its value in managing apps within organizations.
Cons:
- Excessive Email Communication: Some users have expressed frustration with the number of emails they receive from AirWatch, causing them to ignore important messages and resulting in a loss of productivity.
- Complex Report Generation Process: Several users find it challenging and time-consuming to generate reports in AirWatch. They suggest that the process should be made more user-friendly and intuitive for better data analysis.
- Slow Performance with On-Premises Solution: Users have reported experiencing slow performance issues when using AirWatch's On-Premises solution. This hampers their ability to efficiently access emails, manage servers, and synchronize contacts, leading to delays in workflow and decreased efficiency.
Attribute Ratings
Reviews
(1-2 of 2)Powerfull Mobile Device Management Tool for all mobile Devices
- Complet manage for IOS devices
- Better support experience for employees
- Separate Support Team from VMware and separate portal + community
- Easy to manage with knowledge
- Integration is not easy. (You will need help from VMware or consultant).
- Mostly in der Cloud (on prem possible but not recommended).
- Often that you miss features (iOS & Android).
- A lot of connectors that must be installed in your environment + Network settings.
- You don't need to touch every device once you have integrate it in Workspace One.
- Better Support experience for employees.
- You employees can work faster with SSO integration on mobile devices.
My Life Inside an AirWatch Deployment!
- Reporting
- Bulk management of devices
- Lockdown device usage by Geofence and/or policy
- They're a little slow on acquiring the necessary APIs from the different Android manufacturers. Because of this, some of the newer Androids require you to install the AirWatch Inbox or Touchdown to get mail. The native email when packaged into a policy will not work. It can be challenging for users who are accustomed to the native mail client.
- Some of the initial configuration was a little challenging even though we are using the cloud version. We still had to install several connectors on a secure virtual machine that would talk to our active directory and Exchange.
- This product is far more flexible than Exchange native ActiveSync.
- How to enroll the device using the agent.
- How to navigate remotely through different platforms (IOS, Android, Windows Mobile, Mac, etc.)
- Enable certain features on mobile devices (wireless network, passcodes, etc)
- Mail sync
- Good understanding of the console as most of the user support will be done there
- User cannot sync email
- User forgets their passcode and needs it reset
- User fails to update the agent or mail client and functionality is affected.
- User fails to update their O.S.
- Price
- Product Features
- Product Usability
- Product Reputation
- Analyst Reports
- Third-party Reviews
- Vendor implemented
- Implemented in-house
- Initially, they didn't have alot of support for the Windows mobile devices. It has since come a long way and they have an agent now.
- Device enrollment
- Enterprise wipe
- policy deployment
- Some Policy creation