Workspace ONE UEM Management Stacked Up Against Other Offerings
May 14, 2019

Workspace ONE UEM Management Stacked Up Against Other Offerings

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workspace ONE Powered by AirWatch

Workspace ONE is used to manage our Android fleet throughout North America. The implementation allows us to manage access, deploy updated applications, remotely configure devices, and locate devices. This solution is being used by our entire organization and is a major part of allowing us to operate from day-to-day.

Pros

  • Robust API.
  • Through endpoint management offerings.
  • Ability to implement quickly.

Cons

  • Complicated UX/UI
  • Additional SKUs for UEM functionality
  • Inconsistent Support
  • Feature Requests Difficult To Request and Follow-Up On
  • More immediate ROI.
  • Flexible licensing model.
  • Many SKUs depending on the needed functionality.
When asked to compare previous solutions to many of the Magic Quadrant UEM solutions, Workspace ONE not only met and exceeded our needs, it was considerably cheaper (per device cost). While there was some redesign our team needed to do, it was easy to determine that a migration would be the best option for our organization.
Workspace ONE has allowed us to reconsider how we were previously managing our endpoints and complete a major update that allows for much more efficient management. Our endpoints are open and have carriers change, which was an easy solution using the vast API capabilities that Workspace ONE has available. Support is simplified, as users no longer have to be provisioned, and reporting has been pulled into a previously used solution.

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