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Workspace ONE Unified Endpoint Management (UEM)

Workspace ONE Unified Endpoint Management (UEM)

Overview

What is Workspace ONE Unified Endpoint Management (UEM)?

VMware acquired Airwatch in 2014. Workspace ONE is a Unified Endpoint Management (UEM) solution and is available in Standard, Advanced, Enterprise, and Advanced for VDI editions.

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Learn from top reviewers

Easy management of corporate devices through Workspace ONE Unified Endpoint Management (UEM

Rating: 8 out of 10
December 21, 2022
IncentivizedVetted ReviewVerified User
Workspace ONE Unified Endpoint Management (UEM is a unified solution used by our IT teams to deploy and manage apps on our enterprise machines, including our Macbooks and Wind...
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Verified user
Engineer
Workspace ONE Unified Endpoint Management (UEM)1 year of experience

Average Application with Useful Feature Set

Rating: 6 out of 10
December 17, 2022
IncentivizedVetted ReviewVerified User
I use it multiple times a week to look at device information to assist with investigations and management. We use this to manage our corporate deployment of Iphones and manage...
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Verified user
Analyst
Workspace ONE Unified Endpoint Management (UEM)4 years of experience

Quick Workspace ONE Unified Endpoint Management recap

Rating: 6 out of 10
December 17, 2022
IncentivizedVetted ReviewVerified User
Our search started with the need for a system to manage our mobile devices (security)policy wise.When we were researching solutions and their possibilities the search broadend...
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Verified user
Advisor
Workspace ONE Unified Endpoint Management (UEM)3 years of experience

Workspace ONE Unified Endpoint Management (UEM - An ultimate Modern UEM for All Devices and Use Cases

Rating: 6 out of 10
December 16, 2022
IncentivizedVetted ReviewVerified User
We have been used VMware WorkspaceWorkspace ONE Unified Endpoint Management (UEM in our organization as we required to manage all our Endpoint from single window irrespective ...
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Verified user
Manager
Workspace ONE Unified Endpoint Management (UEM)3 years of experience

Powerfull Mobile Device Management Tool for all mobile Devices

Rating: 8 out of 10
October 22, 2019
IncentivizedVetted ReviewVerified User
Workspace One in combination with Airwatch is very powerful to manage all your corparted devices. You can set many setting for you iOS, Win10 or Android devices. SSO is possib...
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Verified user
Engineer
Workspace ONE Unified Endpoint Management (UEM)1 year of experience

Workspace ONE UEM Management Stacked Up Against Other Offerings

Rating: 8 out of 10
May 14, 2019
IncentivizedVetted ReviewVerified User
Workspace ONE is used to manage our Android fleet throughout North America. The implementation allows us to manage access, deploy updated applications, remotely configure devi...
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Verified user
Administrator
Workspace ONE Unified Endpoint Management (UEM)2 years of experience

AirWatch...the product that will make you want to change careers

Rating: 1 out of 10
October 12, 2018
IncentivizedVetted ReviewVerified User
I used AirWatch at a previous organization. It was used by the entire organization. Its intention was to be an MDM, which once you get past the bugs. It mostly did its job.
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Joseph Currin, MBA
Manager - Information Technology
IT & Facilities Manager
Wowza Media Systems
Workspace ONE Unified Endpoint Management (UEM)2 years of experience

MDM made easy!

Rating: 10 out of 10
September 27, 2018
IncentivizedVetted Review
Stratix is a value added reseller of AirWatch and we provide professional services to our clients. I currently manage several clients' multi-instance SaaS environments. AirWat...
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Jed Tauber
Engineer - Information Technology
EMM Administrator
Stratix Corporation
Workspace ONE Unified Endpoint Management (UEM)4 years of experience

AirWatch - Keep an eye on company used mobile devices

Rating: 8 out of 10
May 26, 2018
IncentivizedVetted ReviewVerified User
Airwatch is currently being used to manage our mobile technology equipment. AirWatch has been installed on both Apple iOS and Android style tablets. Currently AirWatch allows...
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Brett Citrowske
Manager - Other
Technical Training Manager
RENEW Energy Maintenance
Workspace ONE Unified Endpoint Management (UEM)2 years of experience

AirWatch Review

Rating: 8 out of 10
May 18, 2018
IncentivizedVetted ReviewVerified User
AirWatch is our enterprise MDM solution. It enables us to manage and secure mobile devices - both company issued and BYOD.
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Verified user
Representative
Workspace ONE Unified Endpoint Management (UEM)1 year of experience

All in one Package for Enterprise Mobility - AirWatch

Rating: 8 out of 10
March 8, 2018
Vetted ReviewVerified User
AirWatch is the best MDM solution ever which our organization has decided to go with. We are handling and providing services to 1L+ users. It is very effective and secured pro...
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Abhijeet Pawar
Engineer - Information Technology
Senior Executive
Vodafone India Services Pvt. Ltd.
Workspace ONE Unified Endpoint Management (UEM)3 years of experience

AirWatch Migration Feedback

Rating: 8 out of 10
February 5, 2018
IncentivizedVetted ReviewVerified User
AIrWatch is being used to secure and deploy an application to a large Android device fleet. A smaller team interacts with the admin console, however, the entire organization a...
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Verified user
Administrator

Different Case Uses and Security Levels with Airwatch

Rating: 9 out of 10
December 1, 2017
IncentivizedVetted ReviewVerified User
Airwatch is being used by our support service team, which attends and resolves requirements and incidents for up to 14 customers all around Colombia. For each customer, we hav...
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Alejandra Paola Fernandez Castro
Analyst - Product Management
Analista Desarrollo de Producto - IT Outsourcing Services
ARUS Tecnología + Información + Conocimiento
Workspace ONE Unified Endpoint Management (UEM)2 years of experience

AirWatch great MDM for small/medium shops.

Rating: 7 out of 10
March 24, 2017
IncentivizedVetted ReviewVerified User
We are currently using AirWatch across our whole organization. We required an enterprise mobile management solution that would fill in the gaps of Microsoft's ActiveSync, and ...
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Verified user
Manager
Workspace ONE Unified Endpoint Management (UEM)4 years of experience

Airwatch and and ability to take control of your companies information

Rating: 6 out of 10
February 28, 2017
IncentivizedVetted ReviewVerified User
Airwatch is being used all across the organization. We use this tool so that employees can securely access their email on their own personal devices as well as devices provide...
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Scott Strader
Technician - Information Technology
Technical Specialist
Polypore
Workspace ONE Unified Endpoint Management (UEM)1 year of experience
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Pricing

View all pricing

Standard

$3.78

Cloud
per device/per month

Advanced

$6

Cloud
per device/per month

Enterprise

$10

Cloud
per device/per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Workspace ONE Unified Endpoint Management (UEM)?

Workspace ONE Unified Endpoint Management (UEM) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(92)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Flexible and scalable solutions: Users have found that AirWatch offers flexible and scalable solutions for organizations with corporately owned or BYOD programs, making enrollment easy with many different options. Several reviewers have mentioned this as a positive aspect of the platform.

Great customer service: Many users have been impressed with the great customer service provided by AirWatch. They have noted that the customer service has improved over the past year compared to other MDMs. This positive feedback from multiple reviewers highlights the strong emphasis on providing excellent support.

Enterprise application management: The enterprise application management feature of AirWatch has been praised by users for its usefulness. It allows for the deployment of applications under the app catalog and easy access for end users through their mobile devices after enrollment. This functionality has resonated with a significant number of reviewers, indicating its value in managing apps within organizations.

Cons:

  • Excessive Email Communication: Some users have expressed frustration with the number of emails they receive from AirWatch, causing them to ignore important messages and resulting in a loss of productivity.
  • Complex Report Generation Process: Several users find it challenging and time-consuming to generate reports in AirWatch. They suggest that the process should be made more user-friendly and intuitive for better data analysis.
  • Slow Performance with On-Premises Solution: Users have reported experiencing slow performance issues when using AirWatch's On-Premises solution. This hampers their ability to efficiently access emails, manage servers, and synchronize contacts, leading to delays in workflow and decreased efficiency.

Reviews

(1-25 of 25)
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Easy management of corporate devices through Workspace ONE Unified Endpoint Management (UEM

Rating: 8 out of 10
Incentivized
December 21, 2022
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
1 year of experience
Likelihood to Recommend
Workspace ONE Unified Endpoint Management (UEM makes mobile device management very efficient. This is been a leading product in this space for a very long time. If you have multiple kinds of platforms being used in your organization, I would suggest going for Workspace ONE Unified Endpoint Management (UEM without a doubt. This will make managing multi-platform devices a breeze.

Average Application with Useful Feature Set

Rating: 6 out of 10
Incentivized
December 17, 2022
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
4 years of experience
Likelihood to Recommend
We feel that it does great when the deployment is pretty homogenized of devices that are fully managed. We dont fully trust mixing personal devices and managing single applications and fully managed devices. While it can mix this deployment we choose not to go down this path simply for the possibility of compliance issues that could arise. It is a trust level we do not have.

Quick Workspace ONE Unified Endpoint Management recap

Rating: 6 out of 10
Incentivized
December 17, 2022
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
3 years of experience
Likelihood to Recommend
Workspace ONE Unified Endpoint Management is best suited for mid to large-size companies that require all the functions that it presents. It is a plus if you are well known with the VMWare "Horizon" ecosystem and use some of these solutions. It's to hard and resource intensive to setup and manage for small companies. Next to that it is to costly for only basic functionality compared to other solutions

Workspace ONE Unified Endpoint Management (UEM - An ultimate Modern UEM for All Devices and Use Cases

Rating: 6 out of 10
Incentivized
December 16, 2022
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
3 years of experience
Likelihood to Recommend
Workspace ONE Unified Endpoint Management (UEM having capability to add various devices with different OS into one single umbrella. If you are having such kind of environment, you can deploy this software without any hesitation. But you are having limited Infra with less of devices and your overall environment are small, you have to consider some other Software.

Workspace ONE UEM Management Stacked Up Against Other Offerings

Rating: 8 out of 10
Incentivized
May 14, 2019
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
2 years of experience
Likelihood to Recommend
Workspace ONE has allowed us to reconsider how we were previously managing our endpoints and complete a major update that allows for much more efficient management. Our endpoints are open and have carriers change, which was an easy solution using the vast API capabilities that Workspace ONE has available. Support is simplified, as users no longer have to be provisioned, and reporting has been pulled into a previously used solution.

AirWatch...the product that will make you want to change careers

Rating: 1 out of 10
Incentivized
October 12, 2018
JC
Joseph Currin, MBA
IT & Facilities Manager
Wowza Media Systems (Computer Software, 51-200 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
2 years of experience
View profile
Likelihood to Recommend
If I could could give a negative rating I would. The ONLY scenario I would recommend using AirWatch is if I needed to support multiple platforms via one MDM and I was not permitted to use MobileIron. There are just so many bugs and it requires such a large server infrastructure to support that it requires a Team of people to support. Competing products are more reliable and more cost effective to use.

MDM made easy!

Rating: 10 out of 10
Incentivized
September 27, 2018
JT
Jed Tauber
EMM Administrator
Stratix Corporation (Information Technology and Services, 51-200 employees)
Vetted Review
Reseller
Workspace ONE Unified Endpoint Management (UEM)
4 years of experience
View profile
Likelihood to Recommend
AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.

I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.

AirWatch - Keep an eye on company used mobile devices

Rating: 8 out of 10
Incentivized
May 26, 2018
BC
Brett Citrowske
Technical Training Manager
RENEW Energy Maintenance (Renewables & Environment, 51-200 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
2 years of experience
View profile
Likelihood to Recommend
Works very well for controlling devices in a company device owned situation or in a "bring-your-own" device situation. Allows the administrator easy access to a dashboard to see how device compliance is.
Our company was looking for software to lock down the iPads and Android devices to only allow company approved programs, AirWatch did a great job completing this task and has given us the flexibility we need within a controlled environment.

AirWatch Review

Rating: 8 out of 10
Incentivized
May 18, 2018
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
1 year of experience
Likelihood to Recommend
It's a leading MDM solution. Should be considered against IBM MaaS 360, Microsoft Intune, Mobile Iron, Blackberry Good, etc.

All in one Package for Enterprise Mobility - AirWatch

Rating: 8 out of 10
March 08, 2018
AP
Abhijeet Pawar
Senior Executive
Vodafone India Services Pvt. Ltd. (Telecommunications, 10,001+ employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
3 years of experience
View profile
Likelihood to Recommend
Mobile device management, email management, content locker and workplace one feature like this AirWatch is one of the top solutions in enterprise mobility. Security and compliance, remotely data wiped and passcode protection and many more policies make AirWatch more trustworthy. AirWatch is a top solution as of now since the last couple of years in enterprise mobility. There are some issues for AirWatch Inbox like applying compliance policies, compatibility with different flavors of Android make n model. AirWatch is releasing patches every quarter but it has bugs and they will try to resolve it in next patch but some issues are still pending since ages and no one has entertaining it now.

Different Case Uses and Security Levels with Airwatch

Rating: 9 out of 10
Incentivized
December 01, 2017
AP
Alejandra Paola Fernandez Castro
Analista Desarrollo de Producto - IT Outsourcing Services
ARUS Tecnología + Información + Conocimiento (Information Technology and Services, 1001-5000 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
2 years of experience
View profile
Likelihood to Recommend
Is well suited when an organization has several user profiles, different groups of users that need different tools, apps and privileges. According to the level of security required for this users, different licenses can be mixed. So for the commercial team can be delivered a WorkSpace ONE Advanced license and for human resource a WO Standard. It is less appropriate when the only reason to manage devices is for location monitoring, in this case, other simple and less expensive solutions could be selected. However, a robust level of information security may not be warranted.

AirWatch great MDM for small/medium shops.

Rating: 7 out of 10
Incentivized
March 24, 2017
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
4 years of experience
Likelihood to Recommend
We use the hosted version of AirWatch, which is a very lightweight solution and doesn't require any on-prem infrastructure. We wanted a smaller footprint and got it with this solution. However, we would have liked airwatch to be more security-centric so we wouldn't have to look for a mobile security vendor as well.

Airwatch and and ability to take control of your companies information

Rating: 6 out of 10
Incentivized
February 28, 2017
SS
Scott Strader
Technical Specialist
Polypore (Plastics, 1001-5000 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
1 year of experience
View profile
Likelihood to Recommend
Overall it is something that is nice to have for the management of users and being able to simply revoke access. I have found several times that the website is down and this has been an issue when you need to make changes. I also think the website is not really user-friendly and it takes several clicks to find what you need. Some of the steps are very unclear and just don't come natural and leave you clicking around until you find what you are looking for.

How to manage mobility in the corporate world

Rating: 9 out of 10
Incentivized
November 23, 2016
KA
Ken Austin
Systems Engineer
Texas Mutual Insurance Company (Insurance, 501-1000 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
4 years of experience
View profile
Likelihood to Recommend
Airwatch is a leader in the EMS/MDM space and [I] believe it is poised to continue to be a leader. VMware's acquisition along with EMC/DELL will give even more resources to help Airwatch stay current in this ever changing space.

Great managment tool

Rating: 10 out of 10
Incentivized
November 21, 2016
dB
dwan Bryant
Service Desk Team Lead Technician
Jeppesen, a Boeing Company (Airlines/Aviation, 1001-5000 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
2 years of experience
View profile
Likelihood to Recommend
Again Airwatch [works well] with monitoring devices and keeping end users compliant to company policy. Great tool to keep end users connected to company email and tools. Other than onboarding devices with end users being tedious I do not have any less appropriate details.

AirWatch - Mobility Management Made Easy

Rating: 9 out of 10
Incentivized
October 12, 2016
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
1 year of experience
Likelihood to Recommend

Best used as mobile management for cell phones and tablets. Great for sending the device directly to the user and have them set it up. Gain back valuable time for your IT department. If there are a lot of mobile users you can track the location of some of the devices. Lots of location based settings as well. Such as geofencing.

It has the ability to manage PCs but I would use another appliance such as Dell Kace. Wouldn't use it in small deployments.

Best MDM/EMM Solution

Rating: 10 out of 10
Incentivized
September 09, 2016
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
1 year of experience
Likelihood to Recommend
AirWatch is suited for a variety of use cases due to its versatility in configuration and management; companies with only company owned devices, only employee owned devices, or both can use AirWatch to its fullest extent, and control management of the devices based on device ownership type. Due to role based access, and ease of management, AirWatch is also suited for small and simple to large enterprise environments. AirWatch is fully customizable for all environments.

My Life Inside an AirWatch Deployment!

Rating: 8 out of 10
Incentivized
February 29, 2016
KT
Kelli Thompson
Senior Network Engineer
Jewish United Fund of Metropolitan Chicago (Non-Profit Organization Management, 1001-5000 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
3 years of experience
View profile
Likelihood to Recommend
It's great for one of our departments. The Ipads are taken to events to collect donations using a card reader. We wrote policies that lockdown the device so only certain programs can be run.

The AirWatch Advantage

Rating: 10 out of 10
Incentivized
February 29, 2016
MB
Michael Bloom
Systems Architect
HTx Services LLC (Information Technology and Services, 201-500 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
5 years of experience
View profile
Likelihood to Recommend
Their application is not extremely simple to set up, and can be quite costly. If you have the budget, need the granular control, or need the app wrapping features, AirWatch is the elite. However, if you just need a way to monitor BYOD devices, push down corporate apps to devices, and monitor some items, there are cheaper and just as good MDMs out there, like Meraki.

Airwatch, a sensible solution!

Rating: 10 out of 10
Incentivized
February 16, 2016
CK
Christopher Karraker
Server Administrator
Johnson Brothers Liquor Co (Wine and Spirits, 1001-5000 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
1 year of experience
View profile
Likelihood to Recommend
Airwatch is perfect for managing multiple kinds of devices, and in our particular case it made asset tracking a breeze because we're able to pull out information from them that makes it easier to keep tabs on the status of all devices and their configuration. It's easy to create profiles and push apps out the devices and is well suited for a sales force that just needs the device to work properly. By getting the apps on there and have the ability to re-push them if needed, it makes it really easy from an administrator's perspective to manage them.

AirWatch - affordable, scalable and fun to use!

Rating: 9 out of 10
Incentivized
February 16, 2016
TC
Traci Centofanti
Director, IT
MannKind Corporation (Pharmaceuticals, 201-500 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
4 years of experience
View profile
Likelihood to Recommend
AirWatch is very scalable so I can't think of an area where it wouldn't fit. We started out with 25 licenses and have grown to 125 and it worked well along the way. I see us using AirWatch as we continue to grow and for it to continue to fit our needs.
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