WhatsUp Gold Reviews

43 Ratings
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Score 6.9 out of 100

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John Glenn profile photo
Score 9 out of 10
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Return on Investment

  • It monitors what we need at an affordable price.
  • It's hard to put an ROI on a product we use for maintenance but we were able to consolidate another product into this and avoid an additional cost.
  • It does help our network staff streamline their daily processes and tasks but eliminating the need for individual checks.
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Michael Singh profile photo
February 01, 2019

New WhatsUp Gold review

Score 8 out of 10
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Return on Investment

  • We are able to train techs to use it quickly in our NOC.
  • Server migrations have been slow for our teams, causing confusion throughout.
  • The training classes offered are very expensive.
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Score 6 out of 10
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Return on Investment

  • Ability to maintain network equipment inventory and health reports.
  • Inability to make the backups of the device using scripting or configurations of network devices.
  • Less graphical representation of circuit or network traffic.
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Jamie Elliott profile photo
Score 7 out of 10
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Return on Investment

  • As I mentioned earlier, the monitoring of the external environment and uptime is a necessity. An hour down is a 1% loss of revenue per day which may not sound like much but in a million dollar company, that 1% is a huge chunk.
  • The backup configuration has been very handy in turn around time for failed equipment. I did have a homegrown way of backing up configurations but had to check daily and verify every backup. This becomes very time consuming and a waste of company time.
  • Only negative is the mapping. In the Cisco world CDP is a great way to map connections and they don't seem to do it that way.
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Gary Lamontagne profile photo
March 31, 2017

WhatsUp Gold Premium

Score 10 out of 10
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Return on Investment

  • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
  • Saves on system downtime and lost productivity
  • Remote monitoring means less staff hours spent checking for potential problems.
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Score 8 out of 10
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Return on Investment

  • Allows us to proactively monitor endpoints.
  • Great network visibility, which is the first step to good network security.
  • Software and renewals are reasonably priced.
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Feature Scorecard Summary

Automated network device discovery (8)
Network monitoring (9)
Alerts (10)
Network capacity planning (7)
Packet capture analysis (3)
Network mapping (6)
Customizable reports (6)
Wireless infrastructure monitoring (6)
Hardware health monitoring (8)

About WhatsUp Gold

WhatsUp Gold offers IT Monitoring. It aims to offer users a whole new way to visualize, troubleshoot and monitor their IT environments.

Features include:

  • New interactive network map that displays the IT environment from end-to-end, quickly showing the status of every device while providing the context of how everything is connected to provide the fastest time-to-value;
  • Intuitive workflows that can be launched directly from the map so they can initiate management tasks or quickly view a rich set of details such as device monitoring settings or performance data;
  • ‘TotalView’ licensing that gives users the freedom to configure the mix of monitored technologies they need, with minimal if any unused licenses, and the ability to change that mix dynamically without any additional purchases.

WhatsUp Gold Features

Network Performance Monitoring Features
Has featureAutomated network device discovery
Has featureNetwork monitoring
Does not have featureBaseline threshold calculation
Has featureAlerts
Has featureNetwork capacity planning
Has featurePacket capture analysis
Has featureNetwork mapping
Has featureCustomizable reports
Has featureWireless infrastructure monitoring
Has featureHardware health monitoring

WhatsUp Gold Screenshots

WhatsUp Gold Competitors

Nagios Core, Solarwinds, Paessler


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional


WhatsUp Gold Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

WhatsUp Gold Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

WhatsUp Gold Technical Details

Deployment Types:On-premise
Operating Systems: Windows
Mobile Application:No
Supported Countries:North America, Latin America, EMEA, APAC, Japan
Supported Languages: English, French, German, Spanish, Portuguese, Italian, Russian, Japanese, Korean, Chinese