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Zentail

Zentail

Overview

What is Zentail?

Zentail is a commerce operations management (COM) platform that aims to simplify ecommerce. Features include PIM technology, listing, repricing, inventory management, supply chain and order management. Zentail integrates into various sales channels, like Amazon, eBay, Google Shopping, Walmart Marketplace and…

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Recent Reviews

TrustRadius Insights

Zentail has been used by some users as an alternative to Channel Advisor for several years. While some users have expressed disappointment …
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Pricing

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What is Zentail?

Zentail is a commerce operations management (COM) platform that aims to simplify ecommerce. Features include PIM technology, listing, repricing, inventory management, supply chain and order management. Zentail integrates into various sales channels, like Amazon, eBay, Google Shopping, Walmart…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zentail.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

At Zentail, We Make E-Commerce Simple

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Product Details

What is Zentail?

Zentail is a commerce operations management (COM) platform that aims to simplify ecommerce. Features include PIM technology, listing, repricing, inventory management, supply chain and order management. Zentail integrates into various sales channels, like Amazon, eBay, Google Shopping, Walmart Marketplace and Shopify. Its AI-powered PIM tech (SMART Types) lets sellers adapt product data to each marketplace's requirements and avoid listing errors or incomplete data.

The platform was named "The Best Multichannel Inventory Management Tool for U.S. Marketplaces" by Web Retailer in 2019.

Zentail offers solutions tailored to Amazon resellers, brand owners and multichannel companies. Each plan includes access to free multichannel tools.

Zentail Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Bulk product upload
  • Supported: Product variations
  • Supported: Website integration
  • Supported: Visual customization

Online Shopping Cart Features

  • Supported: Integration with Amazon
  • Supported: Integration with eBay

Online Payment System Features

  • Supported: Returns & refunds

eCommerce Marketing Features

  • Supported: Promotions & discounts

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Additional Features

  • Supported: Multichannel inventory management
  • Supported: Multichannel order management
  • Supported: Multichannel catalog management
  • Supported: Algorithmic repricing
  • Supported: Integration with Amazon, eBay, Walmart Marketplace, Google Shopping and Facebook Marketplace
  • Supported: Integration with Shopify, Magento and other shopping carts
  • Supported: Integration into other popular third-party apps
  • Supported: Shipping label and packing slip generation
  • Supported: Access to discounted parcel carrier rates

Zentail Video

Zentail’s commerce operations management (COM) platform is trusted by today’s top brands and sellers. With the industry’s most reliable suite of automation tools, Zentail helps you accelerate commerce.

Zentail Integrations

Zentail Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States
Supported LanguagesEnglish
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Comparisons

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Reviews and Ratings

(2)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Zentail has been used by some users as an alternative to Channel Advisor for several years. While some users have expressed disappointment with the pricing and software bugs, others have had positive experiences with Zentail. This platform has proven helpful in managing inventory, controlling availability across channels, and streamlining processes for users. It allows them to sell on multiple channels like Amazon, eBay, Walmart, Google, and Shopify, while keeping track of inventory in one place. The inventory tracking tool helps prevent sales losses due to empty stock, and the software's analytics capabilities enable users to make better business decisions. Zentail has also been praised for its responsive support team and ease of use in the workplace. However, there have been instances where certain users faced challenges with the integration of Zentail and Jet marketplace, leading to issues with sales on that platform. Nonetheless, overall user experiences with Zentail have varied, with some finding it helpful for generating profits efficiently.

Clean and Easy-to-Use Interface: Several users have praised Zentail's user interface, stating that it is clean and easy to use. They appreciate the intuitive design, which allows them to navigate the platform effortlessly and access different features with ease.

Multiple Channel Integration: Many reviewers have mentioned that they value Zentail's ability to integrate multiple channels. They find it convenient to manage their listings on platforms such as Walmart, eBay, Amazon, and Shopify all in one place. This feature saves them time and effort by eliminating the need to switch between different platforms.

Excellent Customer Support: Numerous users have expressed their satisfaction with Zentail's customer support. They feel supported throughout their experience and appreciate that the team listens to suggestions and feedback. The availability of chat or help articles contributes to a positive experience for users who may require assistance at any point during their journey with Zentail.

Technical Issues with Order Sync: Some users have experienced major technical issues with Walmart order sync, resulting in the unintended delisting of eBay listings. Despite reaching out for support multiple times, these issues have remained unresolved.

Bugs and Quirks During Setup: A significant number of users reported encountering numerous bugs and quirks during the setup process. These issues made it challenging for them to effectively utilize Zentail and get started with the platform.

Limited Channel Integrations: Many users expressed disappointment over Zentail's lack of integrations with competitors like Wayfair and eBay Motors. They believe that expanding the range of channel integrations would greatly benefit their businesses by providing access to a wider customer base.

Users commonly recommend Zentail for its compatibility with major marketplaces such as Amazon, eBay, and Walmart. They highlight the importance of good customer service, mentioning Zentail's quick responses and helpful tutorials. Users suggest getting started with Zentail promptly and praise the company for its effective management of multichannel listing and inventory control. They find the platform easy to use, particularly for managing inventory across multiple locations, which saves time and resources. Users believe that Zentail simplifies the process of launching products on multiple marketplaces, creating efficiencies that justify the investment in the software and service. They suggest seeing the platform firsthand to understand why it is worth using.

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