We love Apricot!
July 14, 2020

We love Apricot!

Colleen Piluso | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Apricot Core

Overall Satisfaction with Apricot by Social Solutions

Here at Mountain Home, a small nonprofit organization in Missoula, Montana providing residential and mental health services to young mothers and children, we use Apricot as our client database. We track services, assessments, progress, and much more. Before Apricot we used Excel spreadsheets and physical files - it was a mess and our data was not always reliable because of our less-than-ideal data collection methods. Apricot has helped us improve the quality of our services and the accuracy of our data. Equally important, it has increased effectiveness and efficiency across the entire organization.
  • Easy to navigate database! We appreciate the user-friendly aspects of Apricot. It makes it easy to train new employees.
  • Affordable for the quality received. As a nonprofit we needed something affordable but good quality. Apricot was the perfect choice for us.
  • Room to grow. In the 3 years we've had Apricot we've grown by 33%. Apricot supports our organizaitonal growth and offers services to meet our needs.
  • AMAZING Customer Care Team Members! The customer care team members are knowledgeable and quick to respond. They go above and beyond in the customer care department!
  • Upload and edit. I would love to be able to upload a template into Apricot and edit it from there rather than always having to build out forms.
  • Billing. The billing page can be confusing. We've had some issues with understanding what we currently owed and when payments were processed. This area could become more user-friendly.
  • Data quality and accuracy - this increases our reporting and chances for funding!
Absolutely. Thanks to Apricot we can now share some wonderful outcomes we've accomplished through our services:

After 1-year of services, clients in 2019 saw the following outcomes:

  • 92% of families were housed in a stable rental.

  • 80% improvement in child health including access to preventative care, sick care, dental, and immunizations.

  • Almost 70% of moms showed improvement in mental health including depression/suicide, management of mental illness, and self-esteem.

  • Almost doubled rate of children’s access to educational childcare.

  • 30% increase in moms’ self-esteem.

  • In 2019, 86% of moms were employed and/or pursuing education.

Apricot is well-suited for any size and type of service organization. It's customizable enough to meet any need.