Apricot Review 2022.
September 13, 2022
Apricot Review 2022.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Apricot Core
Overall Satisfaction with Apricot by Social Solutions
We use Apricot for our Case Management Software. Possible Problem - none of our actual IT support team is trained in Apricot, so I am managing the Administration of the Product. I am a Social Worker, not an IT person, so I know that we are not making FULL use of the Apricot capabilities.
- Easy, Intuitive to set up.
- Manages a large database of client info.
- Easy to set up needed reports for different funding sources.
- it would be great if data could be pulled from Archived Records.
- It would be great if records could be Archived in batches.
- The Date field is funky - sometimes it requires the full mm/dd/yyyy and sometimes not. The Dropdown calendar to choose dates is unwieldy if not using the current month.
- Once a field is set up, it is difficult to make a change - sometimes, as time goes by, it becomes clear that it works smoother with a different format.
- We chose Apricot originally because of its affordability. It has gotten more and more expensive as time goes by.
- We are a Non-Profit agency, so I can't calculate a monetary ROI.
The data we are able to gather and report is very useful to both apply for new sources of funding and to report out to those funders.
We loved Lotus Notes, but it was no longer supported. We searched for an affordable option for our Case Management database and found Apricot.
Do you think Bonterra Case Management delivers good value for the price?
Yes
Are you happy with Bonterra Case Management's feature set?
Yes
Did Bonterra Case Management live up to sales and marketing promises?
Yes
Did implementation of Bonterra Case Management go as expected?
Yes
Would you buy Bonterra Case Management again?
Yes