Overall Satisfaction with AT Internet
It is being used across the whole organization. We look at some of the main KPIs via AT Internet and use it for regular or ad-hoc analysis.
- Data query is a great tool to cross variables and data
- Great support from the São Paulo team
- Flexibility
- Speed. Slow a lot of times.
- Hard to cross category with regional data.
- Not sure yet how I could use AT Internet to better understand behavioral metrics (churn, retention, etc)
- Increased awareness of KPIs
- Helped create a culture of analysis in a lot of departments