Our take
December 03, 2021

Our take

John W | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Pro

Overall Satisfaction with BigCommerce

It is the [backbone] of our website. We needed a new one back in 2014 and a local company helped set up the site. It works well with Webgility to [the interface without] QB POS[.]
  • Easy to use
  • Great tech support
  • Shipping options to allow for package insurance[.]
  • More ability to separate items for various shipping options[.]
  • We like it[.]
  • The tech support is great[.]
This has been [a] good back end for our use[.]
Shipping integration. Inventory MGMT[.]

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

Yes

Would you buy BigCommerce again?

Yes

It works for us, and we have no complaints with it or the people at Arc Stone[.]

BigCommerce Feature Ratings

Product catalog & listings
9
Product management
9
Bulk product upload
9
Branding
9
Mobile storefront
Not Rated
Product variations
Not Rated
Website integration
9
Visual customization
9
CMS
Not Rated
Abandoned cart recovery
Not Rated
Checkout user experience
9
eCommerce security
10
Promotions & discounts
Not Rated
Personalized recommendations
Not Rated
SEO
Not Rated
Multi-site management
Not Rated
Order processing
9
Inventory management
9
Shipping
9
Custom functionality
2