Great accounting software with a need for a couple of improvements
August 17, 2022

Great accounting software with a need for a couple of improvements

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Financial Edge NXT

I am Controller and manage A/P, A/R, C/R, FA etc. I have been using, implementing, installing, converting from other accounting software, setting up Blackbaud FE for over 20 years. The A/P in NXT does not seem to be completely converted from FE and we still have to use the FE database to fully process.
  • JEs
  • Reporting
  • Dashboards
  • A/P invoicing as FE database is now used for invoicing
  • Customer Service is hard to reach
  • All features are important
  • Blackbaud FE has provided all that we needed with the help of their third party partners. NXT just continued that.
We converted from Fundware to Blackbaud FE then to NXT. I have converted several other accounting software in other organizations to Blackbaud FE but NXT was not created at those times.

Do you think Blackbaud Financial Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Financial Edge NXT's feature set?

Yes

Did Blackbaud Financial Edge NXT live up to sales and marketing promises?

Yes

Did implementation of Blackbaud Financial Edge NXT go as expected?

Yes

Would you buy Blackbaud Financial Edge NXT again?

Yes

I rated it with a 7 due to the A/P module in NXT. FE is still needed for invoicing. Customer service is hard to reach and do not seem to have all the answers. I have been using, installing, implementing, converting from other accounting software, recommending, supporting, teaching other users on Blackbaud FE for 20 plus years. NXT has some great improvements except in the A/P module. Once that has improved I would rate it a 10.