BlueJeans does video conferencing but it's worth your time to look into alternatives
April 03, 2020
BlueJeans does video conferencing but it's worth your time to look into alternatives
Score 4 out of 10
Vetted Review
Verified User
Overall Satisfaction with BlueJeans
BlueJeans is used across the whole organization for teleconferencing. We use it on the comm systems that are installed in our conference rooms as well as on our personal devices. I think that all teams in the organization probably use it equally as much. Our teams are distributed across several offices in the US, various countries in South America, India, and Ukraine. Many of our employees are 100% remote. We also have many employees that work at least one day a week from home.
- Allows for multiple people to teleconference in a uniquely generated room attached to a meeting.
- It is confusing and difficult to set up preferences. For example, choosing your own meeting ID or selecting if the meeting requires a moderator to start it. Almost every single person in our org sets up their meeting incorrectly the first time they lead a meeting leading to a variety of issues.
- The interface is very buggy. Sometimes I frequently cannot trigger the menu to drop down from the top of the screen in order to mute/unmute myself. My default audio/video input and output never seems to work properly when I am switching from headphone to speakers to room audio.
- Audio and video quality are not as good as competitors (Skype, Google Hangout, Slack, Zoom). Frequently my team will use other methods to video chat 1 on 1 as they are easier and less issue-prone.
- Using video conferencing makes it much easier to discuss complicated technical designs with my team.
- Using BlueJeans makes meetings with our design team easier because we can screen share.
- Using BlueJeans makes remote interviewing easier because we can send a meeting link to them in order to speak face to face and do remote testing.
I am not sure that we have used BlueJeans Events in my organization. We have had meetings with 50+ callers on them but I have not organized those meetings.
My organization does not use BlueJeans Rooms.
I have used Google Hangouts, Zoom, Skype, and Slack in the past for video conferencing at work. The main reason that I primarily use BlueJeans is that this is what is supported by IT and is installed in our conference rooms. If I am having a quick meeting with only a few people or just a 1 on 1, I will typically just use Slack to do the video call as it is simpler to make that connection and I already have Slack open. Of all the other services I have used most of them seem to have an easier to use interface and also higher quality video and audio. I have many remote employees in locations that don't have the best bandwidth and often times BlueJeans quality will be so poor that we don't use video at all because it starts to affect audio quality.