Item: CCH® SureTax®
Rating: 5
Author: Verified User

Overall Satisfaction with CCH® SureTax®

Use Cases and Deployment Scope

We use CCH® SureTax® to calculate our sales tax and vat compliance on the invoicing side of our business. Additionally, we use the SureReturns portion product to help us with the compliance related side of this business. We have over 10k invoices go out a year and use CCH® SureTax® among multiple subsidiaries and products

Pros and Cons

Pros

Calculates domestic sales tax on a per product basis
Tracks sales be state per subsidiary to show economic nexus

Cons

Quality and timeliness of support
Add VAT Return support

Return on Investment

Immediate impact to helping collect more sales taxes and reduce our need to come out of pocket for uncollected sales tax

Product Configurability

I think that this product helps with routine and basis sales but it is not complex enough to meet our needs. Any additional items are too dependent on the professional services team and not able to be handled either under the client side or by a general team.

Key Insights

Do you think CCH® SureTax® delivers good value for the price?

Yes

Are you happy with CCH® SureTax®'s feature set?

Did CCH® SureTax® live up to sales and marketing promises?

Yes

Did implementation of CCH® SureTax® go as expected?

Would you buy CCH® SureTax® again?

Likelihood to Recommend

CCH® SureTax® has been helpful for us to get domestic sales tax up and off the ground. If you have either one or just a few subsidiaries with very little cross sales then this product will be helpful. Where CCH® SureTax® has not quite met our needs is with cross sales/product bundling of products - it is challenging to figure out nexus. Additionally, CCH® SureTax® leaves something to be desired in the VAT space - CCH® SureTax® only handles invoicing and not expenses/ap side so we are not able to fully support VAT reporting.

CCH® SureTax® Feature Ratings

Comments

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Good for basic sales tax limited to US