Overall Satisfaction with Comindware Tracker
Commindware is excellent, the experience I have had has been very positive. In fact, it has solved many problems and has facilitated processes that were previously quite tedious and demanded time and money. Commindware managed to simplify the monitoring of workflows and achieve so in a compact, single application. Now it is no longer necessary to move to the site of execution. I can monitor it from the application in real-time. It is really easy to create and manage workflows and the interface is quite friendly and facilitates the adaptation.
- Notifications and updates in real time.
- Facility for the creation of workflows.
- Integration with multiple operating systems and access from anywhere.
- Reduction of time and money spent on trips.
- Specialized and precise technical support.
- Ease of creation of web forms.
- Custom notification settings.
- The cost of the license is a bit high.
- The user interface can be improved, it is a bit complicated.
- There is no mobile version.
- Reduction of costs and expenses for travel and supervision.
- Fluid communication between departments.
- Fast and reliable information on workflows in execution.
- Greater control over the personnel in charge.
- More efficient processes.
Commindware is the best workflow manager on the market. Its functionality is greater than that of the other products evaluated, plus the ease of creating workflows and notifications in real-time was something that convinced us that this was the best decision. It also gave us good references for the operation of the product and its efficient technical support.
The work I do requires monitoring a large number of people and processes. Normally I had to move to different places to verify the status of the processes and workflows in execution. It was necessary to ask the report to the staff in charge and ensure that they report in a timely manner. Now with this application, I can monitor them without moving from my office. Also with advanced notifications, I can be completely in the know with what's going on.