Integrated Workplace Management (IWMS) Systems Overview
What are Integrated Workplace Management Systems?
Integrated Workplace Management Systems (IWMS) support the management of real estate assets. They combine workplace planning, maintenance orchestration, and sustainability management in a single platform.
IWMS are also used for capital project planning and budgeting related to real estate assets. They reduce risk associated to modernization and expansion by centralizing data and providing “what-if” analyses.
IWMS Features & Capabilities
IWMS provide administrative control over space planning and maintenance. Features relevant to managing individual properties are:
Facilities management (e.g. space planning, equipment tracking)
Personnel planning (e.g. seating chart, meeting room planning, etc.)
Workspace optimization (e.g. office equipment planning)
Space usage tracking
Maintenance planning (e.g. cost and budgeting, dispatching)
Maintenance equipment management
Work order requests
Mobile surveying and inspections
Energy and resource consumption management
Environmental planning and compliance
Building system automation
3D modeling tools
IWMS and Capital Project Planning
Integrated Workplace Management Systems do not just support facilities with maintenance and office planning. Many IWMS contain budgeting features for managing multiple properties. These prepare companies for growth needs and infrastructural changes. Features include:
Capital budgeting and asset cost tracking
Scenario cost modeling and forecasting
Lease accounting and rent payment management
Project management functionality
Construction planning, bidding, and budgeting
Strategic real estate portfolio management
Multi-currency and multi-accounting
IWMS may integrate with CAD applications for modeling spaces. A geospatial extension via a GIS is common for move and growth planning. Additionally, they may integrate with Enterprise Asset Management (EAM) applications, or workforce management system to deploy maintenance personnel.
Many IWMS vendors offer modular solutions. Companies managing a single building might not need capital project planning but require equipment tracking and maintenance. Generally, IWMS are available on a subscription basis. Lower tier subscriptions support space planning or a limited aspect of IWMS like lease management or building maintenance. Higher tier packages bundle capabilities to manage multiple properties and growth forecasting.