Love the product
December 06, 2019

Love the product

Keith Kelly | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Commvault Complete Backup & Recovery

Commvault is used across the entire organization. Provides a backup and recovery solution that meets all federal guidelines and requirements for FedRamp. It is used to backup file data, as an integrated solution to backup mail in Office365, as a site recovery solution to move systems between multiple clouds, and the full imaging of systems.
  • Point in time recovery of SQL databases.
  • Integration into multiple clouds for single pane management.
  • Encryption for endpoints using SaaS cloud offerings.
  • Simple archiving of data to long term storage.
  • End user self service data restore.
  • Licensing model is somewhat difficult to understand and estimate when deploying solution.
  • Legacy protocols for SaaS integrations still in place. Slow to upgrade.
  • Not cost efficient when compared to cloud integrated backup solutions.
  • There does not seem to be an offering for small companies or small deployments. Wish there was a light version for smaller clients. Wish there was a solution generator tool instead of a lengthy sales process for each new feature deployment.
  • It met the requirements for CMMI certification objectives to help win new business
  • It lowered the expense of loss productivity from data loss.
  • It has narrowed the focus or profile of potential customers to large.
Commvault is easier to implement and maintain. And, the skillsets required to manage Commvault at an enterprise level are more prevalent in potential hires. Making it an overall easy transition decision to make.
In general, Commvault has been a bit slow to solve the issues that I have presented. The overall response times and avenues for support are excellent. But, the timeframe from reporting the issue to resolving the issue has been longer than some other products I am familiar with.

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In my experience, Commvault is best designed for large enterprises with sparse or segmented data deployments. If all of your data is similar, and sitting in one data center or cloud storage solution, it isn't cost-effective. In a word, overkill. I had a client that was looking for a backup solution for unstructured data in separate and air-gapped data sources. My cCmmvault rep could not offer a solution that was cost-effective and did not require multiple copies of the data, so storage made the solution nonscalable or cost-effective.

Commvault Cloud powered by Metallic AI Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Deduplication and file compression
Flexible deployment
Management dashboard
Platform support
Retention options