Item: Commvault Cloud powered by Metallic AI
Rating: 8
Author: Keith Kelly

Use Cases and Deployment Scope

Commvault is used across the entire organization. Provides a backup and recovery solution that meets all federal guidelines and requirements for FedRamp. It is used to backup file data, as an integrated solution to backup mail in Office365, as a site recovery solution to move systems between multiple clouds, and the full imaging of systems.

Pros and Cons

Point in time recovery of SQL databases.
Integration into multiple clouds for single pane management.
Encryption for endpoints using SaaS cloud offerings.
Simple archiving of data to long term storage.
End user self service data restore.

Licensing model is somewhat difficult to understand and estimate when deploying solution.
Legacy protocols for SaaS integrations still in place. Slow to upgrade.
Not cost efficient when compared to cloud integrated backup solutions.
There does not seem to be an offering for small companies or small deployments. Wish there was a light version for smaller clients. Wish there was a solution generator tool instead of a lengthy sales process for each new feature deployment.

Return on Investment

It met the requirements for CMMI certification objectives to help win new business
It lowered the expense of loss productivity from data loss.
It has narrowed the focus or profile of potential customers to large.

Alternatives Considered

Veritas NetBackup

Commvault is easier to implement and maintain. And, the skillsets required to manage Commvault at an enterprise level are more prevalent in potential hires. Making it an overall easy transition decision to make.

Support Rating

In general, Commvault has been a bit slow to solve the issues that I have presented. The overall response times and avenues for support are excellent. But, the timeframe from reporting the issue to resolving the issue has been longer than some other products I am familiar with.

Key Insights

Do you think Commvault Cloud powered by Metallic AI delivers good value for the price?

Not sure

Are you happy with Commvault Cloud powered by Metallic AI's feature set?

Yes

Did Commvault Cloud powered by Metallic AI live up to sales and marketing promises?

Did implementation of Commvault Cloud powered by Metallic AI go as expected?

Yes

Would you buy Commvault Cloud powered by Metallic AI again?

Yes

Products Replaced

Likelihood to Recommend

In my experience, Commvault is best designed for large enterprises with sparse or segmented data deployments. If all of your data is similar, and sitting in one data center or cloud storage solution, it isn't cost-effective. In a word, overkill. I had a client that was looking for a backup solution for unstructured data in separate and air-gapped data sources. My cCmmvault rep could not offer a solution that was cost-effective and did not require multiple copies of the data, so storage made the solution nonscalable or cost-effective.

Love the product

Overall Satisfaction with Commvault Complete Backup & Recovery