There's a reason Oracle acquired Eloqua...best in class! | TrustRadius

Pros and Cons

Lead scoring and lead nurturing: E10 does co-dynamic lead scoring exceptionally well. A ton of options and can have this up and running in a day. It also gives us the ability to execute multiple lead nurturing campaigns that has delivered substantial pipeline and revenue. Far easier for us to scale these out now with E10 !
Email subscription management.
Tight integration with Salesforce.com.

The sync between SFDC and Eloqua is slow and when adding the lead scoring program it delays from 15-75 minutes before updating the contact record and posting to SFDC.
Uploading lists is cumbersome compared with E9-multiple steps involved so takes longer than previously.
The training classes are long at 3 hours for each application focus, and the exam doesn’t match the sessions as tightly as one would expect.

Return on Investment

3:1 ROI in the last 12 months.
7 figure pipeline and 6 figure closed won in last 9 months.

Alternatives Considered

Marketo was on the short list, but selected Eloqua because of pricing and they earned our business.

Likelihood to Recommend

Likelihood to Renew

9

It is an invaluable platform for me and my team that consistently produces positive results

Products Replaced

E9 to E10 - I have also replaced Manticore (Sales Engine Intl') with Eloqua for CSC's Cloud division.

Implementation Rating

9

Due your homework and make sure you document your business process and engage ALL of the key stakeholders BEFORE you even think of implementing.

Implementation Details / Implementation Partner

Implemented in-house

Training Types Used

Online training
Self-taught

Online Training

8

Super easy-just time intenstive

Ease of Oracle Marketing Training

The best way to learn is hands-on!

Support Rating

7

Getting better but typically slow to respond, could use some improvement but they solved the issues we have had very well.

Premium Support

No - Don't need premium support!