Desktop Authority - Old, but still working great!
May 07, 2022

Desktop Authority - Old, but still working great!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with KACE Desktop Authority Management Suite

We use Desktop Authority as a workstation configuration platform. The system is used to configure desktop environments for users by configuring printers, shared drive info, registry changes, custom application deployments, Outlook configurations, etc. All while being extremely granular in how configurations are applied.
  • Manage network printers for users - based on AD groups, OUs, etc.
  • Established shared drive information, again based on granular info.
  • Modify system info such as the registry, or run cmd/bat files, move/copy files.
  • The remote interactive desktop application has always been a bit clunky compared to other 3PP tools available.
  • The system doesn't undergo many updates, regular updates with new features are few and far between (annually or more).
  • Printer deployment
  • Application deployments via command lines
  • Shared drive deployments
  • End-user application configurations using GPO, registry, or specific modules for Outlook, etc.
  • The ROI was very quick to return as one major problem it solved was the deployment of Outlook signatures using info from Active Directory.

Do you think KACE Desktop Authority Management Suite delivers good value for the price?

Yes

Are you happy with KACE Desktop Authority Management Suite's feature set?

Yes

Did KACE Desktop Authority Management Suite live up to sales and marketing promises?

Yes

Did implementation of KACE Desktop Authority Management Suite go as expected?

Yes

Would you buy KACE Desktop Authority Management Suite again?

Yes

This is a very good product that can be suited to many environments. While we don't specifically use it with most servers, we do use it in a terminal environment and it does prove itself over and over.