Amazing and flexible Product with outstanding Customer Support.
August 09, 2018

Amazing and flexible Product with outstanding Customer Support.

Rubem Klein Jr. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Klipfolio

We are sharing with the whole company performance data from our different apps. We will also be sharing progress on KPIs and OKRs from different departments within the company.

Besides that, we will be providing similar data with partners from these different apps.
  • Building a flexible and robust product, with loads of features and all the integrations I need.
  • Amazing customer support.
  • Accessible pricing.
  • I had very few experiences where the support staff wasn't as helpful as other support staff from Klipfolio itself.
  • The product is considerably friendly for newbies and easy to use, but a better onboarding or a questionnaire that would provide me with the exact answers I needed would be wonderful.
We used Redash before. It isn't as friendly, easy to use and with a great customer support as Klipfolio.

Klipfolio simply has way more features available that won't require you to hard-code.
It is well suited for all levels of knowledge. But if you're looking for a tool that will give you insights without using your brain then it's not a good fit.

Klipfolio Feature Ratings

Customizable dashboards
Not Rated
Report sharing and collaboration
10
Publish to Web
10
Publish to PDF
Not Rated
Report Delivery Scheduling
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
Not Rated
Location Analytics / Geographic Visualization
Not Rated
Multi-User Support (named login)
10
Role-Based Security Model
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated