Lob has helped us eliminate many manual processes.
November 06, 2021

Lob has helped us eliminate many manual processes.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lob

We use Lob for almost all transactional mail that we send our customers including batch jobs (billing and renewal notifications) and daily customer mailing requests. We also use it for generating checks, certified mailing notices, and some other marketing outreach. Lob replaces our physical mailing house and provides data related to each piece of mail we send including delivery status and time to delivery.
  • Generate physical mail with data sent through an API
  • Provide tracking data to track deliverability
  • Speed of mail production
  • Additional options for mail types (envelopes, postcards, etc.)
  • Extremely positive reducing cost of managing the mail production process and spending on paper, printers, and printer supplies.
  • More secure than sending spreadsheet to a mailing house.

Do you think Lob delivers good value for the price?

Yes

Are you happy with Lob's feature set?

Yes

Did Lob live up to sales and marketing promises?

Yes

Did implementation of Lob go as expected?

Yes

Would you buy Lob again?

Yes

Lob is working well for batched or scheduled jobs where timing isn't as critical. For items that need to be sent quickly, it's still faster to manually produce.