McAfee ePO Great Security
March 13, 2020

McAfee ePO Great Security

Tiago Mokwa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with McAfee ePolicy Orchestrator

McAfee ePO was deployed in 2014 after many occurrences of crypto locker attacks worldwide. It was deployed to all our domain machines, with Antivirus and Agents. It is constantly monitored and updated. This provided a real-time protection to all our users in different locations. It was deployed to all departments and it provides the extra security any business need nowadays. I can confirm it was able to catch many instances of malicious files that users tried to open or execute addressing the issues where users unintentionally open phishing scam emails believing their content. A must for every company.
  • Real-time protection with daily DATA updates.
  • Visibility to which machine had a potential occurrence.
  • Ability to create your own personalized protection rules.
  • Due to Microsoft Windows Updates, support and KB articles are a must.
  • Deployment tasks might need a lot of configurations before.
  • ePO upgrade requires a lot of preparation steps.
  • Licenses are based on users - that is great.
  • Renewals are easy and ROI per year.
McAfee support is definitely GREAT! It is one of the best technical support on a business level. GOLD support is recommended to business. Their website is easy and quick to create a ticket. Their technical team usually responds right away with an email or call. Via call and web they provide a full and complete support until the issue is resolved. The best, most of the time they explain in detail what is the issue, the reason and how to resolve it.

Do you think Trellix ePolicy Orchestrator delivers good value for the price?

Yes

Are you happy with Trellix ePolicy Orchestrator's feature set?

Yes

Did Trellix ePolicy Orchestrator live up to sales and marketing promises?

Yes

Did implementation of Trellix ePolicy Orchestrator go as expected?

Yes

Would you buy Trellix ePolicy Orchestrator again?

Yes

I would definitely recommend McAfee ePO to all companies and all IT admins/managers as a must-have to ensure the protection of the company network and data. Nowadays malicious files are evolving every day and a good system security is necessary as one of the protections, especially regarding users, as even the best spam protections can not guarantee it.