Proconnect Tax Online needs Developers
March 06, 2019
Proconnect Tax Online needs Developers
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Proconnect Tax Online
We use Proconnect Tax Online to process business/corporate tax returns. Our staff has prepared over 5,000 business tax returns. The software is currently being and has been used to satisfy our company needs to prepare business tax returns for this year and the past several years.
- Allows the typical "cloud" based, use-anywhere software
- Allows purchase of defined amounts of returns (bundle packages)
- Accurate calculations
- Does not allow users to print all forms. It will display them, but NOT ALLOW you to print. Developers do not have a grasp on the need to make all forms available to print and allowing users to print forms for their records
- Will not allow users to correspond with Developers
- May spend 4-5 hours of time with support to resolve issues
- Be prepared to spend time on hold while customer service 'researches' an answer
- For 2018 taxes, it has had zero positive impact: we spent funds for software that will not produce the same forms that it has produced in the past. Therefore, it negatively effects our income tax preparation for 2018, leaving us to prepare needed forms outside of the software or purchase from a different company.