Growing company with a great service
September 06, 2019

Growing company with a great service

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ScaleFactor

Bookkeeping, sales analysis, and CPA for the entire organization.
  • Presenting data clearly with visual aids that are easy to read, modern and attractive.
  • One place for all my information, instead of looking at Quickbooks, sales analysis and reports in three different places.
  • Seems to be a constant turnover in my team at ScaleFactor, which means a lot of explaining what our business does and needs again and again. And that means a lot of emails, disorganization and phone calls (Taking my time).
  • Chatbot doesn't seem to work well. Never answers the questions I'm in need of for a quick answer!
  • Helps us keep clean, well-organized books.
  • Has more features than our small company needs, which means it a little expensive for us.
Suited for medium to large companies in need of bookkeeping and a CPA.

ScaleFactor Feature Ratings

Accounts payable
9
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
10
Expense management
10
Multi-division support
9
Regulations compliance
10
Electronic tax filing
10
Self-service portal
10
Standardized Processes
10
Inventory tracking
5
Dashboards
9
Standard reports
9
Custom reports
Not Rated
Plug-ins
Not Rated
Single sign-on capability
Not Rated