Great hands on HR/Payroll Software
March 31, 2022

Great hands on HR/Payroll Software

Shelly Courter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

We currently use UKG Pro for recruiting, onboarding, benefits, payroll, and document storage. We will be implementing UKG Pro Performance and Compensation. We are looking into adding Benefit Prime and HR Service Directory. The biggest problem we have run into is the original setup. What worked when it was set up 5 years ago doesn't work today. We have had to go back and clean up and think outside the box.
  • Payroll Processing.
  • Storage of employee information in Core.
  • Recruiting module.
  • Tax department.
  • Some customer service reps.
  • Self service portal for employees.
  • everyone all in one system.
I love that UKG is more of self-service and not waiting for ADP to process.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

Yes

Did implementation of UKG Pro go as expected?

No

Would you buy UKG Pro again?

Yes

I have been using and learning the software for 10 years and it is always changing and adding new items.
We have centralized all of HR, Talent, and Payroll for multi-locations and pay groups.
Overall this software had a great base and can be changed and built to everyone's needs.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
3
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
5
Balance details
5
Annual carry-forward and encashment
5
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Tracking of all physical assets
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
5
Manager tracking tools
Not Rated
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
5
Performance tracking
7
Job Requisition Management
5
Company Website Posting
10
Publish to Social Media
5
Job Search Site Posting
5
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
10
Notifications and Alerts
5