Chatbox
Chatbox transforms the way enterprise teams approach messaging, allowing them to leverage automation without sacrificing the personalization and convenience consumers demand. The Chatbox platform connects an enterprise’s existing data and systems with the latest messaging technologies, powering results-oriented conversations across texting, chat and social channels. Chatbox’s Instant Apps facilitate the dynamic exchange of rich, structured data within messaging flows, setting a new standard for on-demand, personalized customer experiences.
Chatbox seamlessly integrates the six key technologies needed to create, operate, and automate personalized messaging experiences at scale:
- Omni-channel delivery
- Automation through natural language processing and AI
- Instant Apps for the exchange of structured data
- Integration with third-party applications, data sources, and APIs
- Agent Tools for escalation
- Robust Analytics
No other solution on the market combines these key technologies into one easy to use, powerful business messaging ecosystem.
