What users are saying about

12d Synergy vs Sfax

12d Synergy
4 Ratings
Sfax
3 Ratings

12d Synergy

4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Based on 4 reviews and ratings

Sfax

3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Based on 3 reviews and ratings

Likelihood to Recommend

12d Synergy

12d Synergy and its ability to handle all file types really suited the engineering industry.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 4 answers on this topic

Sfax

Sfax is great for sending and receiving a high volume of faxes encrypted/HIPAA compliant documents. Sfax makes tracking the status of faxes easy and quick. Sfax may not be the most efficient or effective system for low volume faxing.

Read full review

Peter Ellison | TrustRadius Reviewer
Peter Ellison
View all 1 answers on this topic

Pros

12d Synergy

  • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
  • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 4 answers on this topic

Sfax

  • Fax submission tracking.
  • Fax failure notification.

Read full review

Peter Ellison | TrustRadius Reviewer
Peter Ellison
View all 1 answers on this topic

Cons

12d Synergy

  • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
  • Improved speeds when referencing shared files from other 12d model projects.

Read full review

Travis March | TrustRadius Reviewer
Travis March
View all 4 answers on this topic

Sfax

  • Functionality can sometimes be difficult.
  • No driver compatibility with MAC operating system.

Read full review

Peter Ellison | TrustRadius Reviewer
Peter Ellison
View all 1 answers on this topic

Support Rating

12d Synergy

12d Synergy 9.1
Based on 4 answers
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful

Read full review

Patrick Cavanagh | TrustRadius Reviewer
Patrick Cavanagh
View all 4 answers on this topic

Sfax

Sfax 7.0
Based on 1 answer
Sfax customer service is good, but can be a little slow to provide updates and solutions.

Read full review

Peter Ellison | TrustRadius Reviewer
Peter Ellison
View all 1 answers on this topic

Alternatives Considered

12d Synergy

Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 4 answers on this topic

Sfax

Sfax fits better with our company's needs and HIPAA compliance needs.

Read full review

Peter Ellison | TrustRadius Reviewer
Peter Ellison
View all 1 answers on this topic

Return on Investment

12d Synergy

  • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
  • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 4 answers on this topic

Sfax

  • Sfax can be costly with high volume.
  • The success rate of faxes is significantly higher than any other system we have used, which reduces the need to refaxing files.

Read full review

Peter Ellison | TrustRadius Reviewer
Peter Ellison
View all 1 answers on this topic

Pricing Details

12d Synergy

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
7.00*

* Per user

12d Synergy Editions & Modules

Edition
Email Management$0
Document Management$0
Advanced Data Management$0
    Additional Pricing Details
    —

    Sfax

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    —

    Sfax Editions & Modules

    —
    Additional Pricing Details
    —

    Add comparison