What users are saying about
8 Ratings
5 Ratings
8 Ratings
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Score 9.4 out of 100
5 Ratings
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Score 7.5 out of 100

Attribute Ratings

  • 12d Synergy is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.4

12d Synergy

94%
4 Ratings
8.0

Sfax

80%
1 Rating

Support Rating

9.2

12d Synergy

92%
8 Ratings
7.0

Sfax

70%
2 Ratings

Likelihood to Recommend

12d Synergy

12d Synergy and its ability to handle all file types really suited the engineering industry.
Anonymous | TrustRadius Reviewer

Sfax

Sfax is great for sending and receiving a high volume of faxes encrypted/HIPAA compliant documents. Sfax makes tracking the status of faxes easy and quick. Sfax may not be the most efficient or effective system for low volume faxing.
Peter Ellison | TrustRadius Reviewer

Pros

12d Synergy

  • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
  • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth
Anonymous | TrustRadius Reviewer

Sfax

  • Fax submission tracking.
  • Fax failure notification.
Peter Ellison | TrustRadius Reviewer

Cons

12d Synergy

  • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
  • Improved speeds when referencing shared files from other 12d model projects.
Travis March | TrustRadius Reviewer

Sfax

  • Functionality can sometimes be difficult.
  • No driver compatibility with MAC operating system.
Peter Ellison | TrustRadius Reviewer

Pricing Details

12d Synergy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$7.00

Starting Price

$0

12d Synergy Editions & Modules

Edition
Email Management$0.00
Document Management$0.00
Advanced Data Management$0.00
  1. none
Additional Pricing Details

Sfax

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Sfax Editions & Modules

Additional Pricing Details

Support Rating

12d Synergy

12d Synergy 9.2
Based on 8 answers
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
Patrick Cavanagh | TrustRadius Reviewer

Sfax

Sfax 7.0
Based on 2 answers
Sfax customer service is good, but can be a little slow to provide updates and solutions.
Peter Ellison | TrustRadius Reviewer

Alternatives Considered

12d Synergy

Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
Anonymous | TrustRadius Reviewer

Sfax

Sfax fits better with our company's needs and HIPAA compliance needs.
Peter Ellison | TrustRadius Reviewer

Return on Investment

12d Synergy

  • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
  • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.
Anonymous | TrustRadius Reviewer

Sfax

  • Sfax can be costly with high volume.
  • The success rate of faxes is significantly higher than any other system we have used, which reduces the need to refaxing files.
Peter Ellison | TrustRadius Reviewer

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