What users are saying about

12d Synergy vs Sfax

12d Synergy
5 Ratings
Sfax
4 Ratings

12d Synergy

5 Ratings
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Score 9.4 out of 100

Based on 5 reviews and ratings

Sfax

4 Ratings
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Score 8.8 out of 100

Based on 4 reviews and ratings

Likelihood to Recommend

12d Synergy

12d Synergy and its ability to handle all file types really suited the engineering industry.

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Anonymous | TrustRadius Reviewer
Verified User
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Sfax

Sfax is great for sending and receiving a high volume of faxes encrypted/HIPAA compliant documents. Sfax makes tracking the status of faxes easy and quick. Sfax may not be the most efficient or effective system for low volume faxing.

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Peter Ellison | TrustRadius Reviewer
Peter Ellison
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Pros

12d Synergy

  • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
  • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth

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Anonymous | TrustRadius Reviewer
Verified User
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Sfax

  • Fax submission tracking.
  • Fax failure notification.

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Peter Ellison | TrustRadius Reviewer
Peter Ellison
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Cons

12d Synergy

  • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
  • Improved speeds when referencing shared files from other 12d model projects.

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Travis March | TrustRadius Reviewer
Travis March
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Sfax

  • Functionality can sometimes be difficult.
  • No driver compatibility with MAC operating system.

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Peter Ellison | TrustRadius Reviewer
Peter Ellison
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Support Rating

12d Synergy

12d Synergy 9.1
Based on 4 answers
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful

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Patrick Cavanagh | TrustRadius Reviewer
Patrick Cavanagh
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Sfax

Sfax 7.0
Based on 1 answer
Sfax customer service is good, but can be a little slow to provide updates and solutions.

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Peter Ellison | TrustRadius Reviewer
Peter Ellison
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Alternatives Considered

12d Synergy

Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.

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Anonymous | TrustRadius Reviewer
Verified User
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Sfax

Sfax fits better with our company's needs and HIPAA compliance needs.

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Peter Ellison | TrustRadius Reviewer
Peter Ellison
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Return on Investment

12d Synergy

  • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
  • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.

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Anonymous | TrustRadius Reviewer
Verified User
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Sfax

  • Sfax can be costly with high volume.
  • The success rate of faxes is significantly higher than any other system we have used, which reduces the need to refaxing files.

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Peter Ellison | TrustRadius Reviewer
Peter Ellison
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Pricing Details

12d Synergy

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$7.00*

* Per user

12d Synergy Editions & Modules

Edition
Email Management$0.00
Document Management$0.00
Advanced Data Management$0.00
    Additional Pricing Details
    —

    Sfax

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    —

    Sfax Editions & Modules

    —
    Additional Pricing Details
    —

    Add comparison