What users are saying about
4 Ratings
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Score 9 out of 100
12 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • EchoSpan 360-Degree Feedback Tool is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

EchoSpan 360-Degree Feedback Tool

90%
3 Ratings
8.9

Rybbon

89%
6 Ratings

Likelihood to Renew

9.6

EchoSpan 360-Degree Feedback Tool

96%
2 Ratings

Rybbon

N/A
0 Ratings

Performance

9.0

EchoSpan 360-Degree Feedback Tool

90%
2 Ratings

Rybbon

N/A
0 Ratings

Likelihood to Recommend

EchoSpan

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
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Rybbon

I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
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Pros

EchoSpan

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
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Rybbon

  • Rybbon makes it easy to offer gift cards for survey responses
  • Rybbon's integration with survey platforms like Qualtrics are a major plus
  • Gift cards can be international, very important for any global company
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Cons

EchoSpan

  • EchoSpan's 360s are completely customizable, so content improvements are up to the user
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Rybbon

  • The main dashboard is not very useful for tracking your activity and spending
  • Website didn't seem super reliable. Would see downtime occasionally.
  • You can export reports to Excel but better built in reporting would be nice
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Pricing Details

EchoSpan 360-Degree Feedback Tool

Starting Price

Editions & Modules

EchoSpan 360-Degree Feedback Tool editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Rybbon

    Starting Price

    Editions & Modules

    Rybbon editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      EchoSpan

      Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
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      Rybbon

      No answers on this topic

      Performance

      EchoSpan

      The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
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      Rybbon

      No answers on this topic

      Alternatives Considered

      EchoSpan

      I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service
      Read full review

      Rybbon

      Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
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      Return on Investment

      EchoSpan

      • Greater feedback at all levels
      • Increased awareness of challenges and opportunities
      • Better communication and collaboration
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      Rybbon

      • Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
      • It's a lot quicker and more manageable than using PayPal or Amazon gift cards
      • Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it
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      Screenshots

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