Absorb LMS aims to empower organizations to train employees with the skills needed to stay modern and relevant in today's fast-paced world. The LMS software focuses on aligning learning needs with business demands.
N/A
BambooHR®
Score 8.3 out of 10
N/A
BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
As a way to deliver eLearning content and track completion, I think Absorb handles our 7000+ users competently. In addition, their support team was always extremely helpful and responsive. When we went through the process of integrating Absorb with Skillsoft Business Advanced library, Absorb's team was very knowledgeable and helpful. I think teams needing more streamlined checklist-style OJT skills tracking will be disappointed by Absorb's feature. It takes 4-5 clicks for a user to trainer to sign off on one skill.
Performance management - the prompt questions are really helpful in distilling thoughts! Though it would still be great to have an optional box for additional feedback that might not be directly related to the prompt questions. The clean interface and user friendliness is a definite plus! But some specific features, eg. on TOIL application - it would be helpful to ensure it is intuitive to use, rather than confusing with the input process.
Overall, Absorb LMS is pretty easy to use for learners and especially for admins. It's practical to create and manage course content - it provides the most crucial options and yet is lean enough not to overcomplicate the admin's life. The consistent and customizable "table-view" in most of the admin-areas is very helpful and easy to follow.
Using Enrollment Rules, Absorb LMS let you define who a course applies to and how they get enrolled. You can build rules based on learner attributes, such as department, location job role, group, to include or exclude specific audiences. The way Absorb LMS is using enrollment attributes, no other LMS actually can fulfill our requirements easier. Enrollment rules are mainly embedded in individual course options (you can also create scheduled enrollments outside of the courses).
Recruiting- communications are easy for both the internal team and candidates
Onboarding- the onboarding tasks are great. I love being able to attach documents as well as delay sending out tasks
Communication- the employee community is a great tool to keep our communications clean and organized. I love that we now have insight as to who has viewed the comms
The "And" and "Or" rules for self + automatic enrollment could be spelled out more to clarify who we're enrolling into courses
The thumbnail and poster "Upload photo" section is confusing. There should be a "Favorites" folder where we can easily find most commonly used posters and thumbnails
more education around Absorb analyze essentials
How the Featured courses section ranks courses is confusing on the back-end. I need to switch the primary one to second place to feature the new one first. But if the previous one now becomes second place, what happens to the old course that was in second place? I've noticed the order you select on the back-end for this isn't always reflected on user side
Same comment as Featured Courses but for appearance of billboards. Hard to position each in the right order
The biggest issue is on performance assessments. We are not able to customize the reminder dates so the automated reminder dates shown to people and on the email reminders is often misaligned with our actual internal deadlines. This causes a lot of confusion each review cycle.
Also on performance management, there is no way to push feedback to a supervisor for their direct report. The only way is if the manager requests the feedback from you. This limits the opportunity for people to give real time feedback throughout the half.
I wish we had a way to track notes from employee 1:1s in BambooHR® so when we do our performance reviews we can track. That may be a module we didn't purchase but it would facilitate more continuous and comprehensive evaluation of people at review time.
We love the ability to have a user-friendly system that integrates well with our different HR interfaces (we have 3 systems that feed data/employees into the system). It makes it easy to track course completions and report out on metrics enterprise-wide. In addition, the ability to provide consistent education to staff who are geographically dispersed is a huge incentive for us, and Absorb LMS does this seamlessly.
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
I have never built/managed an LMS platform before and I find it very user friendly and capable of doing 98% of what I need it to do. We have been in the system almost a year and one of the struggles I had using the reporting tool has already been resolved and updated!
Just because there's a little complex with everything that's rolling out and so I have had to walk some people through functionality because there's just so much to click at this point. Another thing is the review process doesn't allow for ratings with a number scale, and I know we're kind of getting away from that as an industry, but with our previous system we have been rating people for their merit percent increase on their wages at the end of the year and it doesn't have the functionality to do that.
We have never had any major issue with Absorb's availability. Any outages that have occurred have been planned an communicated. Any small issues that occur within the Absorb platform have been addressed efficiently and quickly by support and the development team
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
We have experienced infrequent issues with things like load times on reporting, or pages timing out, but for the large majority of our time within the system things have worked as they should
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
We absolutely loved both our sales representative, Mike Kuphos, and our Implementation manager, Joe Zizian. Joe has continued to be a great resource, even since we went live with our LMS and were moved into the maintenance stage! I sent over a quick question recently when I was stuck in the platform... within hours, he responded with a video walking me through how to do what I was having trouble with. I truly cannot say enough wonderful things about Joe and the level of customer service he has provided throughout implementation and beyond. I haven't really had to use alternate support methods.
I use the chat feature most often and the wait times can be long, but often I do get right in. When they promise to follow up, they always do. It seems the "support hero's" are very well training and knowledgeable. There are lots of resources in the form of print or video, too.
The training was comprehensive - there were existing modules to learn functionality but working with Absorb staff, and receiving recordings of those walk-throughs, made a rapid understanding of the LMS achievable and covered the necessary material that was needed and allowed for specific questions to be addressed.
Overall this training was great and our implementation specialist was wonderful and very helpful. We felt really prepared once our training was completed, But we could get additional help immediately even when we were live. The continuation Support heros after implementation are wonderful and you can always get a LIVE person each time you call into their office.
The implementation of Absorb went very seamlessly. We previously had the Oracle LMS and importing user data and getting the new system up to speed was painless. The smooth transition helped leaders and staff gain confidence early in the application/company and we have had a successful partnership with Absorb since.
We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
Absorb LMS is feature packed with small but smart elements (can have a username that isnt an email, can change the core language used in the platform, can change the font and layout) that offer greater security and accessibility for learners.
Lattice is much more oriented towards performance management. It includes many more advanced performance management features from building actual assessments to also performance development planning. BambooHR® for us was a place to centralize our data and build from within as well as connect to external integrations. PerformYard is what we used prior to BambooHR® for onboarding workflows and performance reviews, but BambooHR® is far superior.
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
We have already scaled our LMS from a couple hundred users to 1000 users and have plans to scale even larger. We use the LMS across multiple internal departments. countries and user types. Absorb has made it easy to integrate and scale and we will continue to scale in the near future.
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
We work directly with Kirsten Spak, who has continuously provided timely and quality help for myself as the lead and our organization. Kirsten has helped us ensure that we are going about things as efficiently and is always willing to walk through things to demonstrate suggestions and functions. As we look to expand our offerings further, Kirsten has helped strategize for the best approach, which has helped our workflow and the end-user experience. As we are still relatively new users, but using the LMS every day, Kirsten has been very patient and provided clear instruction on processes when we were unsure of what to do and has been able to troubleshoot, with her team, functions that were desired but not availability at the time, to provide us with solutions.
Our ROI is yet to be determined as we haven't fully rolled it out yet. We hope that this will improve our customer loyalty and advocacy, set us apart from competitors, and appeal to prospects as something that is extremely valuable. ROI measurements will include customer participation, satisfaction from learners and their managers and any new customers who quote the platform as a reason they chose us.
Time Savings: Automating onboarding, payroll, and employee record management has cut HR admin time by up to 30%, allowing teams to focus on strategic initiatives instead of paperwork.
Improved Onboarding: Streamlined workflows have cut onboarding time by nearly 50%, ensuring new hires are productive faster, reducing turnover risk in the critical first months.
- Enhanced Informational Clarity: Centralized employee data means fewer errors and faster access to essential information, reducing compliance risks and increasing accuracy in reporting.
