What users are saying about
10 Ratings
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Score 9 out of 100
1 Rating
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Score 10 out of 100

Attribute Ratings

  • OpenText XM SendSecure is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

ActiveDocs

90%
4 Ratings
10.0

OpenText XM SendSecure

100%
1 Rating

Usability

9.0

ActiveDocs

90%
1 Rating

OpenText XM SendSecure

N/A
0 Ratings

Performance

8.0

ActiveDocs

80%
2 Ratings

OpenText XM SendSecure

N/A
0 Ratings

Support Rating

8.0

ActiveDocs

80%
2 Ratings

OpenText XM SendSecure

N/A
0 Ratings

Ease of integration

10.0

ActiveDocs

100%
1 Rating

OpenText XM SendSecure

N/A
0 Ratings

Likelihood to Recommend

ActiveDocs

There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
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OpenText

It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
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Pros

ActiveDocs

  • The User Interface was pleasant to use.
  • it is a very intuitive software
  • the available templates help and facilitate the day-to-day work
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OpenText

  • It is very user-friendly even for users that are not particularly tech-savvy.
  • The integration into Outlook makes it so convenient to use.
  • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
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Cons

ActiveDocs

  • Template could be better by adding features that make it easier for users.
  • Some features are missing like image editing, and SEO management.
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OpenText

  • Only compatible with Outlook 2010 or newer.
  • Only compatible with Windows OS.
  • No other complaints so far.
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Pricing Details

ActiveDocs

Starting Price

Editions & Modules

ActiveDocs editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    OpenText XM SendSecure

    Starting Price

    Editions & Modules

    OpenText XM SendSecure editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Usability

      ActiveDocs

      Very good usability overall. Any user can pick this up and run with it. HotDocs, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
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      OpenText

      No answers on this topic

      Performance

      ActiveDocs

      The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
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      OpenText

      No answers on this topic

      Support Rating

      ActiveDocs

      ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
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      OpenText

      No answers on this topic

      Alternatives Considered

      ActiveDocs

      In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.
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      OpenText

      None. We were not able to email securely.
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      Return on Investment

      ActiveDocs

      • ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills.
      • Easy and quick editing.
      • Really flexible and simple to set up
      • Helped us achieve a much higher level of efficiency in our daily operations.
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      OpenText

      • It allowed us to become HIPAA compliant with email.
      • It integrates seamlessly into our current email interface.
      • Support we have received has been excellent. Always timely.
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      Screenshots

      Add comparison