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Adobe Acrobat Sign vs. Atlassian Confluence vs. OpenText Documentum

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat Sign

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…

    $14.99

    per month license

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    OpenText Documentum

    Score9 out of 10
    N/AOpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
    Pricing
    Adobe Acrobat SignConfluenceOpenText Documentum
    Editions & Modules
    Acrobat Standard DC for teams
    $14.99
    per month license
    Acrobat Pro DC with advanced e-sign
    $16.99
    per month license
    Acrobat Sign Solutions
    Call 800-685-4192 for pricing
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe Acrobat SignConfluenceOpenText Documentum
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup Fee$34.99 license per monthNo setup feeOptional
    Additional Details—Prices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.—
    More Pricing Information
    Community Pulse
    Adobe Acrobat SignConfluenceOpenText Documentum
    Considered Multiple Products
    Adobe
    Chose Adobe Acrobat Sign
    Pricing was within the budget, user friendly and the entire team was aware about Adobe solutions and usage (brand awareness). They have Trusted Security Standards implemented which met our needs for compliance and the tool users Simple Signing Instructions which make the life …
    Incentivized
    Chose Adobe Acrobat Sign
    We utilize DocuSign over Adobe Acrobat Sign for e-signature purposes. The functionality of DocuSign is much greater in its' self-contained application; usability appears superior, and, to my knowledge, costing is more beneficial for the total value package.
    Incentivized
    Chose Adobe Acrobat Sign
    Adobe Acrobat Sign is convenient if you need someone to sign documents but they don't have access to a printer. If you need to track timestamps or signatures, it works well for that, too. Adobe Acrobat Sign allows you to digitally sign and send documents without ever needing a …
    Incentivized
    Atlassian
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    177 Answers
    89%
    Would buy again
    97 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    150 Answers
    94%
    Delivers good value for the price
    87 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    175 Answers
    92%
    Happy with the feature set
    100 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    111 Answers
    94%
    Lived up to sales and marketing promises
    45 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    133 Answers
    89%
    Implementation went as expected
    54 Answers
    No answers on this topic
    Features
    Adobe Acrobat SignConfluenceOpenText Documentum
    Project Management
    Comparison of Project Management features of Adobe Acrobat Sign and Atlassian Confluence and OpenText Documentum
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    Atlassian Confluence
    7.1
    158 Ratings
    8% below category average
    OpenText Documentum
    -
    Ratings
    Task Management00 Ratings7.2127 Ratings00 Ratings
    Gantt Charts00 Ratings7.912 Ratings00 Ratings
    Scheduling00 Ratings7.221 Ratings00 Ratings
    Workflow Automation00 Ratings6.591 Ratings00 Ratings
    Mobile Access00 Ratings7.0118 Ratings00 Ratings
    Search00 Ratings7.0157 Ratings00 Ratings
    Visual planning tools00 Ratings7.2127 Ratings00 Ratings
    Communication
    Comparison of Communication features of Adobe Acrobat Sign and Atlassian Confluence and OpenText Documentum
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    OpenText Documentum
    -
    Ratings
    Chat00 Ratings6.415 Ratings00 Ratings
    Notifications00 Ratings8.2156 Ratings00 Ratings
    Discussions00 Ratings7.9149 Ratings00 Ratings
    Surveys00 Ratings7.015 Ratings00 Ratings
    Internal knowledgebase00 Ratings9.0150 Ratings00 Ratings
    Integrates with GoToMeeting00 Ratings6.03 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings9.37 Ratings00 Ratings
    Integrates with Outlook00 Ratings9.610 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Adobe Acrobat Sign and Atlassian Confluence and OpenText Documentum
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    OpenText Documentum
    -
    Ratings
    Versioning00 Ratings8.3137 Ratings00 Ratings
    Video files00 Ratings6.9105 Ratings00 Ratings
    Audio files00 Ratings6.997 Ratings00 Ratings
    Document collaboration00 Ratings8.4153 Ratings00 Ratings
    Access control00 Ratings8.7148 Ratings00 Ratings
    Advanced security features00 Ratings8.4115 Ratings00 Ratings
    Integrates with Google Drive00 Ratings5.947 Ratings00 Ratings
    Device sync00 Ratings8.486 Ratings00 Ratings
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Adobe Acrobat Sign and Atlassian Confluence and OpenText Documentum
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    Atlassian Confluence
    -
    Ratings
    OpenText Documentum
    9.2
    7 Ratings
    13% above category average
    Content capture & imaging00 Ratings00 Ratings10.07 Ratings
    File sync, storage & archiving00 Ratings00 Ratings9.07 Ratings
    Document management00 Ratings00 Ratings9.07 Ratings
    Records management00 Ratings00 Ratings9.07 Ratings
    Content search & retrieval00 Ratings00 Ratings9.07 Ratings
    Enterprise content collaboration00 Ratings00 Ratings9.07 Ratings
    Content publishing & creation00 Ratings00 Ratings9.07 Ratings
    Security, risk management & information governance00 Ratings00 Ratings10.07 Ratings
    Contract lifecycle management00 Ratings00 Ratings9.07 Ratings
    Automated workflows00 Ratings00 Ratings9.03 Ratings
    Artificial intelligence00 Ratings00 Ratings9.03 Ratings
    Mobile support00 Ratings00 Ratings9.03 Ratings
    Integration00 Ratings00 Ratings10.03 Ratings
    Best Alternatives
    Adobe Acrobat SignConfluenceOpenText Documentum
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Flock
    Score9.5 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Troop Messenger
    Score9.8 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Adobe Acrobat SignConfluenceOpenText Documentum
    Likelihood to Recommend
    2.9
    (228 ratings)
    8.3
    (174 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    8.0
    (30 ratings)
    9.5
    (22 ratings)
    8.0
    (4 ratings)
    Usability
    1.8
    (194 ratings)
    8.1
    (63 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (5 ratings)
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (4 ratings)
    8.0
    (5 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.3
    (164 ratings)
    5.4
    (25 ratings)
    7.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (7 ratings)
    8.8
    (4 ratings)
    9.0
    (1 ratings)
    Configurability
    9.0
    (3 ratings)
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (2 ratings)
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (3 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe Acrobat SignConfluenceOpenText Documentum
    Likelihood to Recommend
    Adobe
    Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
    Read full review
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
    Read full review
    OpenText
    Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
    Incentivized
    Read full review
    Pros
    Adobe
    • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
    • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
    • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
    • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
    Incentivized
    Read full review
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    OpenText
    • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
    • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
    • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
    Incentivized
    Read full review
    Cons
    Adobe
    • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
    • Integrations available but your CRM integration is only available with enterprise license.
    • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
    • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
    Incentivized
    Read full review
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    OpenText
    • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
    • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
    Read full review
    Likelihood to Renew
    Adobe
    It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
    Incentivized
    Read full review
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    OpenText
    Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
    Incentivized
    Read full review
    Usability
    Adobe
    I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
    Incentivized
    Read full review
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Reliability and Availability
    Adobe
    I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
    Read full review
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Performance
    Adobe
    The Adobe Acrobat Sign's performance are excellent.
    When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
    Incentivized
    Read full review
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Adobe
    It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
    Incentivized
    Read full review
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    OpenText
    Support is better than with ECM, but could use some improvement.
    Incentivized
    Read full review
    Online Training
    Adobe
    The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
    Read full review
    Atlassian
    No answers on this topic
    OpenText
    No answers on this topic
    Implementation Rating
    Adobe
    We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
    Read full review
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Adobe
    They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
    Incentivized
    Read full review
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    OpenText
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
    Read full review
    Scalability
    Adobe
    At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
    Now we are using it also in other situation because it help us with time and we can also reduce cost
    Incentivized
    Read full review
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    Adobe
    • Significantly reduced the time required for document signing processes reducing wasted time and effort
    • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
    • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
    Incentivized
    Read full review
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
    Read full review
    OpenText
    • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
    • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
    • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
    Incentivized
    Read full review
    ScreenShots

    Adobe Acrobat Sign Screenshots

    Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.