Adobe Commerce vs. BigCommerce vs. WooCommerce

WooCommerce

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Adobe Commerce	Score 8.1 out of 10	N/A	Adobe Commerce delivers personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing…	N/A
BigCommerce	Score 7.8 out of 10	Small Businesses (1-50 employees)	BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.	$39 per month
WooCommerce	Score 8.4 out of 10	N/A	WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.	$0

Pricing

Adobe Commerce

BigCommerce

WooCommerce

Editions & Modules

No answers on this topic

Standard: $39
per month
Plus: $105
per month
Pro: $399
per month
Enterprise: Custom
per month

Woo Enterprise: Contact Sales

Offerings

Pricing Offerings
Adobe Commerce	BigCommerce	WooCommerce
Free Trial
No	Yes	Yes
Free/Freemium Version
No	No	Yes
Premium Consulting/Integration Services
No	Yes	Yes

Entry-level Setup Fee

No setup fee

Additional Details

Must contact sales team for pricing.

A discount is offered for annual billing.

WooCommerce is a free and open-source plugin for WordPress. Merchants can host their WooCommerce store on any private hosting service, or with Automattic directly via WordPress.com. Some added features or services from the WooCommerce Official Marketplace may have one time or subscription pricing.

More Pricing Information

Pricing Info

Community Pulse
	Adobe Commerce	BigCommerce	WooCommerce
Considered Multiple Products	Adobe Commerce Verified User Former Employee Chose Adobe Commerce A lot of competitors are claiming they can do the same thing that Magento can do. I think it isn't true. PrestaShop and WooCommerce are not good enough to be used instead of Magento. They do not have the necessary scalability and caching system that Magento has. The only system … Incentivized Helpful? Michael Huey Senior Support Engineer Chose Adobe Commerce The only platform listed above that competes with Magento in full functionality is Demandware, in my opinion. However, Demandware is even more development resource intensive than Magento. NetSuite has several realms of customization, but their API is quite limited. Shopify, BigC… Incentivized Helpful? Verified User General Manager Chose Adobe Commerce Magento: Scalable Expensive to maintain and modify Incentivized Helpful? Verified User Executive Chose Adobe Commerce Magento scales much better than any of the other software when it comes to very large e-commerce websites. But all the other options are more user-friendly for smaller sites as there is a bit of a learning curve in learning to manage Magento. Customization is better along with W… Incentivized Helpful? Jeff McRitchie Vice President of Ecommerce Chose Adobe Commerce Magento is a great mid market product. It give you the ability to customize and can handle more complex business needs than both Shopify and BigCommerce. The ability to host the platform yourself and have full access to the source code allows for larger more complex catalogs, … Incentivized Helpful? Verified User Administrator Chose Adobe Commerce Shopify and BigCommerce are great if you are a small business that is creating your first business and don't have many Skus or complex pricing. For us, having over 2 million Skus and a very complex inventory management of those Skus, Adobe Commerce (Magento Commerce) being … Incentivized Helpful? Verified User Analyst Chose Adobe Commerce Shopify has the bad habit of charging transaction fees unless you use Shopify Payments, and this aspect only is usually a no-go if you have a big eCommerce to handle. Salesforce has very similar capabilities and probably has a better ecosystem, but it's customization capability … Incentivized Helpful? Verified User Board Member Chose Adobe Commerce BigCommerce offers strong saas simplicity and lower maintenance, but it lacks the customisation and multi store flexibility., WooCommerce is cost effective and easy to use and come with a huge extension directory most of them freely available, but it is suited for smaller … Incentivized Helpful? Mohammed Omar Solution architecture Chose Adobe Commerce Nothing beats Adobe Commerce dashboard functions Incentivized Helpful? Verified User Director Chose Adobe Commerce Adobe Commerce is in the lead, more scalable and flexible than Shopify, more robust than Kibo and Big Commerce and more open and easier to implement than Spryker and Salesforce. It is a strong contender for organization with development capabilities, needing a multisite, … Incentivized Helpful? Verified User Team Lead Chose Adobe Commerce Shopify is also a great solution for the customers that comes with different set of benefits and limits when comparing with Adobe Commerce. Shopify provided very limited b2b support, limits in the integration with third party, checkout and theme custimization is limited, … Incentivized Helpful? JM Jeff Montgomery CTO Chose Adobe Commerce Magento Commerce was previously put into place and used right when I came onboard. We used it for quite some time, but ultimately the need for our company's specific customizations became too difficult to manage during core updates. We specifically needed a more specialized way … Incentivized Helpful? FM Frank Mair Technical Specialist Chose Adobe Commerce Great balance of flexibility and power features. Also great B2B functionality and multi store and multi source inventory options. Helpful? Marco Casieri E-Commerce Manager Chose Adobe Commerce Magento comes as an enterprise platform, other platforms match smaller projects better. Incentivized Helpful? Verified User C-Level Executive Chose Adobe Commerce Magento was far superior in terms of its global abilities... It excels in offering multi-currency/language/warehouse/credit card payments. Incentivized Helpful? Verified User Strategist Chose Adobe Commerce Magento is the most flexible solution with our internal business needs and it integrates well with all of the third-party services we use like Salesforce, Google Analytics, etc. Incentivized Helpful? Verified User Manager Chose Adobe Commerce - Strong community support - Flexibility on customization - Easy API setup Incentivized Helpful? Chris Metropulos Product Manager Chose Adobe Commerce Magento is not technically a master of any portion of building an ecommerce webpage but it certainly is very good at a lot of things which ultimately was the deciding factor. Primarily its versatility was above that of the other choices. Wordpress created beautiful content … Incentivized Helpful? Bryan Bielefeldt CTO, Partner Chose Adobe Commerce Magento is a more enterprise level solution. It is viable for smaller businesses, however requires a higher upfront investment while others have lower upfront but more maintenance. Incentivized Helpful? Elizabeth Bottomley Senior Digital Project Manager Chose Adobe Commerce Magento is probably my least favourite eccom and CMS tool as the design and integration options are the most limited, however, the ease of setup, and the availability of support and resources has meant I have used it many times. Additionally, the themes available have meant … Incentivized Helpful? Verified User Employee Chose Adobe Commerce They are both very well designed. They both have their own pros and cons. For example, Magento is very easy to manage and simple, where Brightpearl is very complicated and hard to learn. On the other hand, Brightpearl has a lot more options and modification possibilities than … Incentivized Helpful? Verified User Director Chose Adobe Commerce Shopify, BigCommerce, oscommerce, etc - Magento, provides merchants with lower budgets and less manpower, the ability to have a fully-featured web storefront without the cost of flexibility. Magento allows merchants the ability to fully customize their platform as they see fit We… Helpful?	BigCommerce Doug Walker Owner Chose BigCommerce I prefer the flexibility of WooCommerce. Incentivized Helpful? Jeff Moriarty Digital Strategist Chose BigCommerce We switched from Shopify due to the restrictions they implemented on our industry. While we spent tens of thousands of dollars investing in our Shopify store, we can't have them cutting us off anytime they want. We reviewed WooCommerce, but didn't like the storefront or … Incentivized Helpful? DJ Dean Johnston E-commerce Manager Chose BigCommerce When we compared BigCommerce to Shopify Plus, we found that BigCommerce had better SEO benefits available without needing an additional paid app to control it. We were also able to manage listings and orders more efficiently with better value for money. Shopify Plus offered … Incentivized Helpful? Bart Krause Head of Digital Strategy Web Chose BigCommerce When you look at the landscape of e-commerce platforms, BigCommerce really sets itself apart by being built for serious growth from day one. While Wix is great for simple drag-and-drop projects and Shopify excels at getting a basic shop live in an hour, they both often hit a … Incentivized Helpful? Verified User Engineer Chose BigCommerce BigCommerce is fully hosted SaaS product which handles the security, performance and upgrades whereas others need my intervention. It has strong built in B2B features that may be lacked in other platforms such as WooCommerce. It has strong APIs and ecosystem of integration … Incentivized Helpful? Verified User Engineer Chose BigCommerce Pricing is much more reasonable than our previous experience, in addition we can manage in house so that's a great benefit for a small business. Building the site was simple and manageable. Incentivized Helpful? Verified User Team Lead Chose BigCommerce Ability to handle Large catalog is a big advantage BigCommerce provides strong Headless Commerce Support to the merchant. Faster Implementation time with lower total cost of ownership. Incentivized Helpful? Verified User Administrator Chose BigCommerce Each platform has its pros and cons. However, overall, BigCommerce is the most challenging to work with from a developer's perspective. Simply finding files and locating the code in the theme editor takes too much time. Incentivized Helpful? Verified User Manager Chose BigCommerce BigCommerce is way better than 3dcart, it was comparable to Shopify but with the new product promotions available it is better than Shopify now. It is better than Magento in that you do not need dedicated programmers to make simple changes to your store!!! The best part about … Incentivized Helpful? Melissa-Ann Dailey Director of UX Chose BigCommerce I believe other platforms offer more robust CMS and experience managing tools making content and product updates easier to perform. Incentivized Helpful? Dipak Patel Web Analytics Manager Chose BigCommerce Value for money alongside flexibility Incentivized Helpful? Shahin Dehestani CMO (Chief Marketing Officer) Chose BigCommerce BigCommerce combines the ease-of-use that you get form Shopify, with the ability to handle large numbers of Sku's like a custom Magento site might have. But unlike a custom site like Magento, you don't need a coder or developer for every little change you want to make to the … Incentivized Helpful? Steven Hess Jr Owner Chose BigCommerce I find BigCommerce easy to use from a non computer person stand point. It was easy to quickly get adjusted to and what they charge for building and running a website far surpassed there competitors. Incentivized Helpful? CS Chetan Singh Team Leader Customer Support Chose BigCommerce BigCommerce is quick, easy to setup with tons of features, easy to integrate with other applications. All of these great features are available for very less as compared to other application. We have tried multiple application but BigCommerce is one of those who never … Incentivized Helpful? DP Dipak Patil Project Manager Chose BigCommerce Bigcommerce provide better security than WordPress , and live support is also avilable. Incentivized Helpful? SP Shaun Price Head of Customer Acquisition Chose BigCommerce Every criterion we evaluated against BigCommerce either won outright or held its own. What got us over the line was the incredible personal support at every step of the way from onboarding and implementation through to BAU. I had a support ticket this morning which I resolved … Incentivized Helpful? Jim Lopardo E-Commerce Development Chose BigCommerce Integrations with Shopify were inadequate, and we felt the overall impression was too informal, without the backend flexibility our catalog requires. As for Magento, I had experience at a previous company with Magento and was never very satisfied with any part of it. I took a … Incentivized Helpful? GM Gary McCarthy IT Programmer Chose BigCommerce BigCommerce simply blows them out of the water. Magento took a nosedive in security and reliability, and their support team "assured" us the issue was fixed on 3 separate occasions. BigCommerce took the opportunity to be crystal clear about how they manage and store our server … Incentivized Helpful? Tony Schwartz N/A Chose BigCommerce BigCommerce gave us room to grow. It seemed to offer options further than we would have had [an] interest in going. The list/choices of apps were great. I do not know if the individuals who wrote the 3rd party apps were vetted, it really felt like they were. They know … Incentivized Helpful? Verified User Advisor Chose BigCommerce Open source platforms require a separate developer. Incentivized Helpful? Verified User Executive Chose BigCommerce Of all the eCommerce platforms we evaluated, only Shopify would compete. Shopify is a better bet with smaller catalogs and less custom business requirements in our experience. While the app store in Shopify is robust, BigCommerce has better native features that were important … Incentivized Helpful? Verified User Director Chose BigCommerce Open source Magento was a full-time job. Now, I have a lot more freedom giving me the ability to take on more responsibilities and get my job done more efficiently. There were many headaches associated with Magento and depreciating version 1 and forcing users to migrate to … Incentivized Helpful? Verified User Director Chose BigCommerce We very much liked BigCommerce because it was the perfect fit or the best of both worlds as far as our business is concerned. It had a really robust shopping cart experience that comes standard and it allows for a Sandbox environment that we can use for future custom build-outs. Incentivized Helpful?	WooCommerce Jen Garfinkel-Canseco Owner - Web Designer/Developer/Marketer Chose WooCommerce WooCommerce is just simply quicker to get an e-commerce website built and up and running than either OpenCart or X-Cart....overall administration is easier for website owners as well. WooCommerce allows much better customization as a self-hosted option to BigCommerce. I … Incentivized Helpful? Verified User Project Manager Chose WooCommerce We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy … Incentivized Helpful? Verified User Project Manager Chose WooCommerce WooCommerce is cheaper and more customizable, making it easy to create a great-looking product and a polished purchasing and checkout experience. Our BigCommerce site required significant custom coding to get the desired functionality. That said, BigCommerce has been a very … Incentivized Helpful? Verified User Engineer Chose WooCommerce They both are great in terms of usability, Adobe Commerce (Magento) is powerful but provides limited customization than the WooCommerce whereas Shopify is not free and same it doesn't support the customization as much as other platforms do. WooCommerce is free and customizable … Incentivized Helpful? Verified User Manager Chose WooCommerce From a functional perspective this can do everything that the others can do and for many developers it is the preferred platform for online stores that require a high level of customisation. It is an open source platform with a strong community of developers behind it who have … Incentivized Helpful? DH dewansh hate Digital marketing executive Chose WooCommerce Initially due to budget i have selected the woo commerce but the they dont have customisation as we are need when our customer base is increasing thats why i shifted to big platform like Shopify that give us alot of customisation but it comes with a price...but woo commerce is … Incentivized Helpful? Luis Escoffié Especialista en Marketing Digital y Comercio Electrónico Chose WooCommerce I like WooCommerce because it can be optimized, customized and adapted to every business needs. That's because it's WordPress core, it helps us customize stores in ways we can only imagine and also we can implement Google AMP and PWA easier and faster than with other platforms. … Incentivized Helpful? Kaushik Somaiya Owner Chose WooCommerce Shopify is a premium e commerce platform tailored just for online shops. While WooCommerce is a plugin which has main platform as WordPress. Shopify is costly to have. Most of the basic shop functions that are offered in Shopify can be achieved using WordPress + WooCommerce … Incentivized Helpful? José Lugo Founder Chose WooCommerce WooCommerce has been great to us for SEO. By using YoastSEO we have been able to add more targeted parameters for each product page. Incentivized Helpful? Verified User Professional Chose WooCommerce Very similar in comparison, depending on the tech stack and developer’s experience these may be quite interchangeable but I hadn’t experienced other systems extensively to make a full comparison. I’ve used other completely custom solutions which required much more costly and … Incentivized Helpful? Ramakant Rout Digital Marketing Profession Chose WooCommerce WooCommerce is easy to use and maintain the order of users. While comparing with Shopify, WooCommerce is free software but Shopify is a paid software. You need to purchase the hosting plan for Shopify. WooCommerce is a free platform to integrate the payment gateway. You'll get … Incentivized Helpful? Verified User Executive Chose WooCommerce We previously used Magento, which was huge overlill for business our size. Magento was way to difficult to set-up and modify. You need to be a systems engineer to set up and an HTML programmer to modify. We are much happier with Wordpress/WooCommerce. Helpful? Verified User C-Level Executive Chose WooCommerce Shopify is better suited for non-technical businesses. WooCommerce is great because it can be a free way to get started quickly. Incentivized Helpful? Ray Flores WordPress/WooCommerce Developer Chose WooCommerce Since WooCommerce has merged with WordPress, the integration has become even more seamless than ever before. The fact that the database space has been reduced because of the integration, has lightened the load on servers. The additional overhaul of variations has also taken a … Incentivized Helpful? Eugenio Chessa Software and Web Developer Chose WooCommerce When creating an e-commerce site, it is important that its management interface is simple even for those who are not very familiar with the web. WooCommerce, in this case, is the master. Incentivized Helpful? Franklin Wells Senior Developer Chose WooCommerce I love WooCommerce, the ease of use, installation and configuration place this far above the competition. The performance is exceptional. I really recommend it to all the people who want to make a virtual store. Its competitors are good, but they do not offer the simplicity of … Incentivized Helpful? Joshua Burcham Designer & Owner Chose WooCommerce WooCommerce sits in a nice sweet spot between hosted e-commerce solutions where you have to give up some control in exchange for easy-of-use (like Shopify, Squarespace) and larger more enterprise solutions that are endlessly customizable but too complex for most merchatns needs … Incentivized Helpful? Santiago Valdés Cofundador Chose WooCommerce PrestaShop: It's Woocommerce poorer brother, without the CMS, the community, the devs and designers. It's the worst of both worlds. Shopify: For us, it wasn't possible to use because of our scale. It depends on how many products you will be managing and how much you want to … Incentivized Helpful? Elizabeth Bottomley Senior Digital Project Manager Chose WooCommerce Much easier to set up than any other basket I have used which makes it my first choice - it also goes straight into a WordPress site so can easily be added to a blog that is already set up. The costs are only what additions you have so it is easy to budget for as well. Incentivized Helpful? Gary Gray Founder Chose WooCommerce Nine times out of ten it came down to ease of use and ease of deployment. So many people have experience with WordPress these days, that basing the site on that platform just made sense - and WooCommerce is a logical extension from there. My clients found the competing … Incentivized Helpful? Bryan Bielefeldt CTO, Partner Chose WooCommerce Ease of customization and budget is why we select WooCommerce. Incentivized Helpful? Verified User Employee Chose WooCommerce WooCommerce is much easier to learn and develop than Magento. Also, the plugins make life easy. Incentivized Helpful?

Features

Adobe Commerce

BigCommerce

WooCommerce

Online Storefront

Comparison of Online Storefront features of Product A and Product B
	Adobe Commerce 7.2 57 Ratings 8% below category average	BigCommerce 7.1 445 Ratings 9% below category average	WooCommerce 8.0 96 Ratings 3% above category average
Product catalog & listings	8.556 Ratings	7.8441 Ratings	8.095 Ratings
Product management	8.056 Ratings	7.6438 Ratings	8.096 Ratings
Bulk product upload	6.543 Ratings	7.2337 Ratings	7.378 Ratings
Branding	7.052 Ratings	6.9387 Ratings	7.383 Ratings
Mobile storefront	6.654 Ratings	7.5427 Ratings	9.288 Ratings
Product variations	6.545 Ratings	6.9414 Ratings	7.888 Ratings
Website integration	7.145 Ratings	7.5367 Ratings	9.496 Ratings
Visual customization	7.456 Ratings	6.6430 Ratings	7.192 Ratings
CMS	6.854 Ratings	6.4320 Ratings	7.974 Ratings

Online Shopping Cart

Comparison of Online Shopping Cart features of Product A and Product B
	Adobe Commerce 7.4 54 Ratings 3% below category average	BigCommerce 7.5 430 Ratings 2% below category average	WooCommerce 6.3 91 Ratings 19% below category average
Abandoned cart recovery	7.647 Ratings	7.4387 Ratings	5.759 Ratings
Checkout user experience	7.154 Ratings	7.5425 Ratings	6.991 Ratings

Online Payment System

Comparison of Online Payment System features of Product A and Product B
	Adobe Commerce 8.1 54 Ratings 3% below category average	BigCommerce 7.8 426 Ratings 7% below category average	WooCommerce 8.5 85 Ratings 2% above category average
eCommerce security	8.154 Ratings	7.8426 Ratings	8.585 Ratings

eCommerce Marketing

Comparison of eCommerce Marketing features of Product A and Product B
	Adobe Commerce 7.1 53 Ratings 8% below category average	BigCommerce 7.1 431 Ratings 8% below category average	WooCommerce 6.3 94 Ratings 20% below category average
Promotions & discounts	7.553 Ratings	7.2407 Ratings	7.491 Ratings
Personalized recommendations	6.639 Ratings	6.6338 Ratings	5.174 Ratings
SEO	7.347 Ratings	7.4401 Ratings	6.483 Ratings

eCommerce Business Management

Comparison of eCommerce Business Management features of Product A and Product B
	Adobe Commerce 7.9 56 Ratings 1% below category average	BigCommerce 7.4 436 Ratings 8% below category average	WooCommerce 7.8 93 Ratings 3% below category average
Multi-site management	8.048 Ratings	8.0207 Ratings	6.847 Ratings
Order processing	8.155 Ratings	8.1415 Ratings	8.391 Ratings
Inventory management	8.054 Ratings	7.8368 Ratings	8.290 Ratings
Shipping	7.753 Ratings	6.7376 Ratings	8.484 Ratings
Custom functionality	7.855 Ratings	6.6371 Ratings	7.586 Ratings

Best Alternatives
	Adobe Commerce	BigCommerce	WooCommerce
Small Businesses	Ecwid by Lightspeed Score 10.0 out of 10	Ecwid by Lightspeed Score 10.0 out of 10	Ecwid by Lightspeed Score 10.0 out of 10
Medium-sized Companies	Shopify Plus Score 8.9 out of 10	Shopify Plus Score 8.9 out of 10	Shopify Plus Score 8.9 out of 10
Enterprises	IBM Digital Commerce Score 9.0 out of 10	IBM Digital Commerce Score 9.0 out of 10	IBM Digital Commerce Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives	View all alternatives

User Ratings
	Adobe Commerce	BigCommerce	WooCommerce
Likelihood to Recommend	7.9 (54 ratings)	8.2 (458 ratings)	8.5 (93 ratings)
Likelihood to Renew	9.0 (10 ratings)	10.0 (54 ratings)	7.0 (4 ratings)
Usability	7.3 (14 ratings)	10.0 (28 ratings)	8.0 (12 ratings)
Availability	10.0 (2 ratings)	8.2 (6 ratings)	- (0 ratings)
Performance	9.0 (1 ratings)	8.2 (6 ratings)	- (0 ratings)
Support Rating	8.0 (1 ratings)	10.0 (28 ratings)	5.0 (1 ratings)
Online Training	8.0 (2 ratings)	8.2 (3 ratings)	- (0 ratings)
Implementation Rating	8.0 (1 ratings)	9.2 (15 ratings)	- (0 ratings)
Configurability	- (0 ratings)	8.2 (4 ratings)	10.0 (1 ratings)
Ease of integration	- (0 ratings)	8.2 (4 ratings)	- (0 ratings)
Product Scalability	- (0 ratings)	7.9 (362 ratings)	- (0 ratings)
Vendor post-sale	- (0 ratings)	8.2 (3 ratings)	- (0 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (3 ratings)	- (0 ratings)

User Testimonials
	Adobe Commerce	BigCommerce	WooCommerce
Likelihood to Recommend	Adobe Primarily B2C focused, I think that the B2B features are increasing but the core focus of the platform (and Magento) is really consumer-based. That said, if you are looking for the fastest time to market with minimal investment option then Adobe Commerce is likely not the option that 9 out of 10 people would opt for nowadays. Incentivized Verified User Anonymous Read full review	Commerce.com BigCommerce is really well suited for someone who wants to get selling quickly, but may not have endless developer experience, or even web design experience for that matter. Their templates, even the free ones, are very attractive and supported by tons of third party apps. I think the only times it is not a slam dunk recommendation would be if someone is dead set on using another solution like Shopify, or if they are not looking for an ecommerce site and more of a flat website, this would be overkill. Incentivized Bart Krause Head of Digital Strategy Web Read full review	Automattic WooCommerce is best suited to customers whose website is built on the WordPress platform, and whose development team has a good understanding of plug-in implementation. If your website is not built on WordPress, but on Laravel or React (or any other non WordPress technology), then WooCommerce is not for you. WooCommerce is also great for customers who just need a simple online shopping experience. If your needs involve more complex or immersive features such as timed discounts, pick up locations, delivery reminders, or post shopping feedback surveys, know that you will need to purchase additional add-ons to make to get these features using WooCommerce set up on WordPress. Incentivized Verified User Anonymous Read full review
Pros	Adobe The ease of use with page builder requiring no developer skills to maintain most of our pages. The catalog is straightforward and easy to use and having the ability to update pricing and other key pieces based on customer group is very helpful. Many of the extensions Adobe Commerce has help us to do what we need to do more quickly without a great deal of development efforts and cost. Incentivized AM Angela Maynard Director eCommerce Read full review	Commerce.com We really appreciate how easy it is to add products, and variants of products. The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends. Adding sales badges is a breeze and allows us to target specific items for sale to market! Incentivized RO Ryan Olsen Sales / Marketing / AR Read full review	Automattic Free base package means I can use it when I need to and not pay for it when I'm not using it I can customize the e-commerce options and integrate the calendar booking Payment processing is quick and easy and I can choose my provider Incentivized Verified User Anonymous Read full review
Cons	Adobe Magento Commerce Cloud can be complicated to develop for. In our field, it has been a struggle at times to find qualified developers. Our merchandising team sees performance issues from time to time. Updating a product and waiting for the change to clear the queue can take up to an hour in some situations. Because of the incredible amount of features that Magento Commerce Cloud offers, training new employees to use Magento takes a long time. Incentivized Verified User Anonymous Read full review	Commerce.com In my experience, customer support FAILS terribly in knowledge of getting a BC site live In my experience, the back side/ dashboard is very archaic compared to Volusion, will add hours of work to your week. In my experience, pretty much anything you NEED is done with an "app" at additional cost. I think we have a few hundred dollars in apps already on top of cost of BigCommerce. I feel coming from Volusion to BigCommerce was so depressing but we do feel secure that the company will remain in business. We are looking for something else already. Verified User Anonymous Read full review	Automattic Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites. More out-of-the-box options would be nice within the base software. Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Adobe It has the best overall price point. It is super cheap and the connection between our ERP system is unmatched by any other Ecommerce sites we have talked with. We honestly can't get this level of complex customization without having to spend a fortune somewhere else. It is able to do everything we need it to do for the right price. Incentivized Verified User Anonymous Read full review	Commerce.com I personally would not even consider another e-commerce website platform. Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website. Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best). And the price is reasonable! I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too! Incentivized Verified User Anonymous Read full review	Automattic Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules. Incentivized Rick Fitzgerald Owner/CEO Read full review
Usability	Adobe Being unable to store quotes for later was annoying. People called up expecting to pay there and then, and having to place them on hold whilst you added items to the basket and input all their customer information in was annoying for them and us, making us look unprofessional. Incentivized Verified User Anonymous Read full review	Commerce.com I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders. Incentivized GM Gary McCarthy IT Programmer Read full review	Automattic It is built on the Wordpress platform, so there are some quirks compared to a dedicated e-commerce product, but it is very intuitive and easy to use, especially for anyone with Wordpress experience. There are numerous great support articles and learning resources available. Significant customization can be achieved with plugins vs other eCommerce platforms, which may require more custom code and have fewer plugin options. Incentivized Verified User Anonymous Read full review
Reliability and Availability	Adobe No answers on this topic	Commerce.com So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7 Incentivized Ken Falta Owner/Op Read full review	Automattic No answers on this topic
Performance	Adobe No answers on this topic	Commerce.com I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right. Incentivized Ken Falta Owner/Op Read full review	Automattic No answers on this topic
Support Rating	Adobe The technical service was impeccable. They were on point and were very knowledgeable. Verified User Anonymous Read full review	Commerce.com Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty! Incentivized SK Sandi Keller Owner Read full review	Automattic not muh support Verified User Anonymous Read full review
Online Training	Adobe Great value for an flexible, open source platform. Verified User Anonymous Read full review	Commerce.com They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical. Vinny Hebert Owner/Web Developer Read full review	Automattic No answers on this topic
Implementation Rating	Adobe No answers on this topic	Commerce.com A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support. Incentivized Francis Vassallo Creative Marketing Manager Read full review	Automattic No answers on this topic
Alternatives Considered	Adobe Magento Commerce was previously put into place and used right when I came onboard. We used it for quite some time, but ultimately the need for our company's specific customizations became too difficult to manage during core updates. We specifically needed a more specialized way of calculating shipping, connecting with our 3PL's inventory API, managing specialized discounts and codes, and even the way we showcased information on the product pages. Incentivized JM Jeff Montgomery CTO Read full review	Commerce.com BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is perhaps a better option. Incentivized Verified User Anonymous Read full review	Automattic We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients). Incentivized Verified User Anonymous Read full review
Scalability	Adobe No answers on this topic	Commerce.com I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability. Incentivized Verified User Anonymous Read full review	Automattic No answers on this topic
Return on Investment	Adobe Great for SEO. We have been able to build out a huge number of highly targeted pages on the site that have propelled our SEO to the next level Magento plugs in with many third party tools including ERP's, CRM's, shipping tools. It is a core part of our tech stacks and has allowed us to improve our capabilities as a business. Has enabled us to provide a best in class web experience for our customers. We are constantly expanding the capabilities of Magento and to improve sales and grow our business. Incentivized Jeff McRitchie Vice President of Ecommerce Read full review	Commerce.com Provides a robust platform to sell a high-risk product. Page Builder saves you time and money by negating the need to buy a template. Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options. Incentivized Paul Francis Jones eCommerce, Web and Graphic Design for Small to Medium Sized Businesses Read full review	Automattic Positive: low cost to start up, and allowed us to start selling right away. Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it. Positive: easily integrates with PayPal and Stripe. Incentivized Justin Esgar CEO/President - 360° IT Consulting, Server Management, IT Security Read full review
ScreenShots		BigCommerce Screenshots	WooCommerce Screenshots