What users are saying about

ADP RUN

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Top Rated
173 Ratings

ADP Workforce Now

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484 Ratings

ADP RUN

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Top Rated
173 Ratings
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Score 7.6 out of 101

ADP Workforce Now

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484 Ratings
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Score 7 out of 101

Add comparison

Likelihood to Recommend

ADP RUN

RUN by ADP is perfect, in my opinion, for any size of company. Whether you have 5 employees or 500 employees. I feel that RUN by ADP will meet your needs and help make processing payroll as smooth as possible. Using RUN by ADP is a huge time saver for me. I love how easy it is to add new employees. I work at a company that is experiencing big growth and I am grateful for how easy it is to add new employees. I wish RUN by ADP was more transparent about the cutoff times to process payroll timely. It would be very nice to know what is the latest I could process payroll to have it be processed on time
JaCoby Marston, CPA profile photo

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
ADP Workforce Now
8.1
Pay calculation
ADP RUN
9.3
ADP Workforce Now
8.7
Support for external payroll vendors
ADP RUN
6.8
ADP Workforce Now
7.5
Benefit plan administration
ADP RUN
7.9
ADP Workforce Now
8.0
Direct deposit files
ADP RUN
9.3
ADP Workforce Now
8.6
Salary revision and increment management
ADP RUN
9.1
ADP Workforce Now
7.8
Reimbursement management
ADP RUN
9.1
ADP Workforce Now
7.8

Human Resource Management

ADP RUN
ADP Workforce Now
7.6
Employee demographic data
ADP RUN
ADP Workforce Now
8.1
Employment history
ADP RUN
ADP Workforce Now
8.1
Job profiles and administration
ADP RUN
ADP Workforce Now
7.7
Workflow for transfers, promotions, pay raises, etc.
ADP RUN
ADP Workforce Now
7.4
Organizational charting
ADP RUN
ADP Workforce Now
6.7
Organization and location management
ADP RUN
ADP Workforce Now
7.4
Compliance data (COBRA, OSHA, etc.)
ADP RUN
ADP Workforce Now
8.0

Leave and Attendance Management

ADP RUN
ADP Workforce Now
8.1
Approval workflow
ADP RUN
ADP Workforce Now
8.1
Balance details
ADP RUN
ADP Workforce Now
8.1
Annual carry-forward and encashment
ADP RUN
ADP Workforce Now
8.1

Employee Self Service

ADP RUN
ADP Workforce Now
8.2
View and generate pay and benefit information
ADP RUN
ADP Workforce Now
8.7
Update personal information
ADP RUN
ADP Workforce Now
8.7
View company policy documentation
ADP RUN
ADP Workforce Now
8.5
Employee recognition
ADP RUN
ADP Workforce Now
7.6
View job history
ADP RUN
ADP Workforce Now
7.6

Asset Management

ADP RUN
ADP Workforce Now
6.0
Tracking of all physical assets
ADP RUN
ADP Workforce Now
6.0

HR Reporting

ADP RUN
ADP Workforce Now
7.0
Report builder
ADP RUN
ADP Workforce Now
7.1
Pre-built reports
ADP RUN
ADP Workforce Now
7.0
Ability to combine HR data with external data
ADP RUN
ADP Workforce Now
7.0

Onboarding

ADP RUN
ADP Workforce Now
5.5
New hire portal
ADP RUN
ADP Workforce Now
6.1
Manager tracking tools
ADP RUN
ADP Workforce Now
4.8

Performance and Goals

ADP RUN
ADP Workforce Now
7.7
Corporate goal setting
ADP RUN
ADP Workforce Now
7.6
Individual goal setting
ADP RUN
ADP Workforce Now
7.8
Line-of sight-visibility
ADP RUN
ADP Workforce Now
7.6
Performance tracking
ADP RUN
ADP Workforce Now
7.9

Performance Management

ADP RUN
ADP Workforce Now
7.4
Performance plans
ADP RUN
ADP Workforce Now
7.6
Performance improvement plans
ADP RUN
ADP Workforce Now
7.4
Review status tracking
ADP RUN
ADP Workforce Now
7.6
Review reminders
ADP RUN
ADP Workforce Now
7.3
Multiple review frequency
ADP RUN
ADP Workforce Now
7.2

Succession Planning

ADP RUN
ADP Workforce Now
6.0
Create succession plans/pools
ADP RUN
ADP Workforce Now
5.8
Candidate ranking
ADP RUN
ADP Workforce Now
5.8
Candidate search
ADP RUN
ADP Workforce Now
6.3
Candidate development
ADP RUN
ADP Workforce Now
6.2

Recruiting / ATS

ADP RUN
ADP Workforce Now
6.6
Job Requisition Management
ADP RUN
ADP Workforce Now
7.9
Company Website Posting
ADP RUN
ADP Workforce Now
7.5
Publish to Social Media
ADP RUN
ADP Workforce Now
7.3
Job Search Site Posting
ADP RUN
ADP Workforce Now
6.6
Duplicate Candidate Prevention
ADP RUN
ADP Workforce Now
2.3
Applicant Tracking
ADP RUN
ADP Workforce Now
7.2
Notifications and Alerts
ADP RUN
ADP Workforce Now
7.5

Pros

  • Easy to use website. Don't have to phone in the payroll!
  • All necessary reports available in PDF format to download.
  • You can see what the total cost of the payroll will be (including withholding) before you approve it.
  • Very helpful phone support.
Theresa Treep, MD, FAAP profile photo
  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo

Cons

  • I wish the mobile app would allow you to enter time for employees. Sometimes I am not near a computer so I have to wait to do payroll.
Slade Dinn profile photo
  • Re-Hire process is not well-defined. I have not had an easy time with any employee I have re-hired. ADP has acknowledged that there are issues with this process so hopefully they are looking into it.
  • Reports - The report name does NOT always indicate what the final report will supply. It would be very helpful to show a sample of what the report looks like when completed so we can see if it has the information needed. At this point, I have to go thru the whole process of selecting the criteria and running the report and then find out if it is what I was looking for or not.
Joey Wilinski profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
ADP Workforce Now8.8
Based on 29 answers
It's in. It works. The cost compared favorably to the competition. I cannot imagine there would be reason to switch at this point.
Evan Saltzman profile photo

Usability

ADP RUN9.1
Based on 1 answer
No answer on this topic is available.
ADP Workforce Now8.2
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
ADP Workforce Now6.7
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo

Online Training

No score
No answers yet
No answers on this topic
ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Implementation

No score
No answers yet
No answers on this topic
ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Alternatives Considered

We did switch to a PEO (not ADP) and the cost was just too prohibitive for a company our size and so we were glad to be able to switch back and ADP gave us a generous offer to make the move back to RUN. I have also looked at local companies but not just not confident that they can get the job done.
Bruce Krapf profile photo
ADP does the full processing which is why we switched to them. They are good at what they do so it made sense to let the experts do the processing and reporting.
Joey Wilinski profile photo

Return on Investment

  • It is positive because it is cost-effective.
  • RUN is also very efficient and takes me very little time to use.
  • It is like having my own payroll department in store with me. I can ask questions anytime which saves me both time and money.
Bruce Krapf profile photo
  • Improved workflow - our managers and staff now have all the information they need independently from contacting the HR Department. Your HR Department can now focus on strategic initiatives rather than pushing paper and hunting down signatures.
  • Decreased paperwork - information is collected, tracked, and stored within WFN. Say goodbye to those pesky HR data collection forms!
  • Happy employees - employees perform at their best when they are provided the tools and resources they need to act independently! This platform provides that exact avenue for success.
Sarah Hersh, PHR profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.