What users are saying about

ADP RUN

Top Rated
169 Ratings

ADP RUN

Top Rated
169 Ratings
Score 7.1 out of 101

ADP Workforce Now

470 Ratings
Score 7 out of 101

Add comparison

Likelihood to Recommend

ADP RUN

If you are familiar with payroll, taxes, worker's comp and related tasks, you can then use your own accounting software to do those things. But if you are like me, have no experience in this area of the business and/or are still learning how it is done, then ADP RUN is for YOU!
Eric Torres profile photo

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
ADP Workforce Now
8.1
Pay calculation
ADP RUN
9.3
ADP Workforce Now
8.7
Support for external payroll vendors
ADP RUN
6.8
ADP Workforce Now
7.5
Benefit plan administration
ADP RUN
7.9
ADP Workforce Now
8.0
Direct deposit files
ADP RUN
9.3
ADP Workforce Now
8.6
Salary revision and increment management
ADP RUN
9.1
ADP Workforce Now
7.9
Reimbursement management
ADP RUN
9.1
ADP Workforce Now
7.7

Human Resource Management

ADP RUN
ADP Workforce Now
7.6
Employee demographic data
ADP RUN
ADP Workforce Now
8.1
Employment history
ADP RUN
ADP Workforce Now
8.1
Job profiles and administration
ADP RUN
ADP Workforce Now
7.7
Workflow for transfers, promotions, pay raises, etc.
ADP RUN
ADP Workforce Now
7.4
Organizational charting
ADP RUN
ADP Workforce Now
6.6
Organization and location management
ADP RUN
ADP Workforce Now
7.3
Compliance data (COBRA, OSHA, etc.)
ADP RUN
ADP Workforce Now
7.9

Leave and Attendance Management

ADP RUN
ADP Workforce Now
8.1
Approval workflow
ADP RUN
ADP Workforce Now
8.1
Balance details
ADP RUN
ADP Workforce Now
8.1
Annual carry-forward and encashment
ADP RUN
ADP Workforce Now
8.1

Employee Self Service

ADP RUN
ADP Workforce Now
8.2
View and generate pay and benefit information
ADP RUN
ADP Workforce Now
8.8
Update personal information
ADP RUN
ADP Workforce Now
8.7
View company policy documentation
ADP RUN
ADP Workforce Now
8.6
Employee recognition
ADP RUN
ADP Workforce Now
7.6
View job history
ADP RUN
ADP Workforce Now
7.6

Asset Management

ADP RUN
ADP Workforce Now
6.0
Tracking of all physical assets
ADP RUN
ADP Workforce Now
6.0

HR Reporting

ADP RUN
ADP Workforce Now
7.0
Report builder
ADP RUN
ADP Workforce Now
7.1
Pre-built reports
ADP RUN
ADP Workforce Now
7.0
Ability to combine HR data with external data
ADP RUN
ADP Workforce Now
7.0

Onboarding

ADP RUN
ADP Workforce Now
5.5
New hire portal
ADP RUN
ADP Workforce Now
6.1
Manager tracking tools
ADP RUN
ADP Workforce Now
4.9

Performance and Goals

ADP RUN
ADP Workforce Now
7.8
Corporate goal setting
ADP RUN
ADP Workforce Now
7.7
Individual goal setting
ADP RUN
ADP Workforce Now
7.9
Line-of sight-visibility
ADP RUN
ADP Workforce Now
7.7
Performance tracking
ADP RUN
ADP Workforce Now
7.9

Performance Management

ADP RUN
ADP Workforce Now
7.5
Performance plans
ADP RUN
ADP Workforce Now
7.6
Performance improvement plans
ADP RUN
ADP Workforce Now
7.5
Review status tracking
ADP RUN
ADP Workforce Now
7.7
Review reminders
ADP RUN
ADP Workforce Now
7.4
Multiple review frequency
ADP RUN
ADP Workforce Now
7.3

Succession Planning

ADP RUN
ADP Workforce Now
6.0
Create succession plans/pools
ADP RUN
ADP Workforce Now
5.8
Candidate ranking
ADP RUN
ADP Workforce Now
5.8
Candidate search
ADP RUN
ADP Workforce Now
6.3
Candidate development
ADP RUN
ADP Workforce Now
6.2

Recruiting / ATS

ADP RUN
ADP Workforce Now
6.7
Job Requisition Management
ADP RUN
ADP Workforce Now
7.9
Company Website Posting
ADP RUN
ADP Workforce Now
7.5
Publish to Social Media
ADP RUN
ADP Workforce Now
7.5
Job Search Site Posting
ADP RUN
ADP Workforce Now
6.7
Duplicate Candidate Prevention
ADP RUN
ADP Workforce Now
2.3
Applicant Tracking
ADP RUN
ADP Workforce Now
7.3
Notifications and Alerts
ADP RUN
ADP Workforce Now
7.6

Pros

  • Timekeeping is simple. Users can access their timecards on multiple devices.
  • Employee portals allow users to keep their personal info up to date, and access paystubs and year end statements. No paper necessary.
  • Payroll can be run in just a few short steps.
Luis F. Garcia profile photo
  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo

Cons

  • None - it's be best $300 a month spent
Kristen Skoglund profile photo
  • Quicker response from the support lines in answering the call. This would require hiring and training of more support staff, which I understand ADP has been doing... ACA having taken it's toll on support stall at all companies.
  • Taking care of clean up on old issues, some having been escalated to upper management. It would be nice to hear how they are proceeding.
  • Would like to be able to pull the Pay Data to a spreadsheet program for manipulation and entry of payroll. Would save time for our data entry payroll department.
Stewart Melanie profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
ADP Workforce Now8.9
Based on 29 answers
Dennis Abrahamson profile photo

Usability

ADP RUN9.1
Based on 1 answer
No answer on this topic is available.
ADP Workforce Now8.1
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
ADP Workforce Now6.1
Based on 14 answers
The support from ADP client service is fantastic. Most of the time, one call can resolve my question or issue. On occasion, when I have a more complex issue, there will need to be follow up or even an amendment filed. In those instances, normally ADP sends a follow up email with the case number and details. I can then continue email contact with the representative (versus calling and starting over with someone new). On occasion I have needed to escalate an issue, either for more immediate resolution or a more experienced team member involvement. However, the CR team appears well trained as to when that level of involvement is appropriate and they will not hesitate to escalate.
Melissa Rauch profile photo

Online Training

No score
No answers yet
No answers on this topic
ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Implementation

No score
No answers yet
No answers on this topic
ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Alternatives Considered

Paycom was very good - but RUN is just so simple! Granted when using Paycom, I was processing payroll for some 50 persons. My ADP RUN experience is for a client that has only 3 employees. But RUN is very simple and straightforward - simple to use and setup. I would continue to use ADP RUN just because it is simpler, and provides mobile access.
Rob White profile photo
Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo

Return on Investment

  • Not only is ADP less expensive than our previous payroll company, they offer more support and better options for additional services.
Miaka Hardcastle profile photo
  • We are consultants for companies that have chosen WFN so ROI is not relevant for us but I believe it is good return if implemented properly
Les Meyer profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.