RUN Powered by ADP® vs. Paycom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RUN Powered by ADP®
Score 8.5 out of 10
Small Businesses (1-50 employees)
RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.N/A
Paycom
Score 7.5 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
Pricing
RUN Powered by ADP®Paycom
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RUN Powered by ADP®Paycom
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RUN Powered by ADP®Paycom
Considered Both Products
RUN Powered by ADP®
Chose RUN Powered by ADP®
Paycom was very good - but RUN is just so simple! Granted when using Paycom, I was processing payroll for some 50 persons. My ADP RUN experience is for a client that has only 3 employees. But RUN is very simple and straightforward - simple to use and setup. I would continue to …
Chose RUN Powered by ADP®
Each software has its benefits and no one software offers everything you need. RUN Powered by ADP has solutions for each size business and can work to make sure you have the best, compliant solution possible. The teams (sales and implementation) care about making sure the …
Paycom
Chose Paycom
After using all the big-name platforms when I was doing HR consulting, Paycom is my favorite. The only one that comes close is Paylocity, but I choose Paycom due to the better customer service and ease of use of the platform.
Chose Paycom
I like Paycom's interface more than ADP
Chose Paycom
We selected Paycom because of the people who work there. From our sales representative to our direct specialist, every single person in between has our best interest at heart. We also loved the packages we were getting for the price we paid and the fact that we would have …
Top Pros
Top Cons
Features
RUN Powered by ADP®Paycom
Payroll Management
Comparison of Payroll Management features of Product A and Product B
RUN Powered by ADP®
8.2
216 Ratings
0% above category average
Paycom
8.0
380 Ratings
1% below category average
Pay calculation9.4208 Ratings8.5369 Ratings
Support for external payroll vendors7.763 Ratings6.447 Ratings
Off-cycle/On-Demand payment8.8137 Ratings8.713 Ratings
Benefit plan administration8.090 Ratings8.2317 Ratings
Direct deposit files9.5201 Ratings8.6369 Ratings
Salary revision and increment management9.2156 Ratings7.9304 Ratings
Reimbursement management5.138 Ratings7.5205 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Paycom
7.5
366 Ratings
5% below category average
Employee demographic data00 Ratings7.9331 Ratings
Employment history00 Ratings7.8317 Ratings
Job profiles and administration00 Ratings7.4320 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.6321 Ratings
Organizational charting00 Ratings6.9241 Ratings
Organization and location management00 Ratings8.0278 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings6.9264 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Paycom
8.0
335 Ratings
2% below category average
Approval workflow00 Ratings7.8320 Ratings
Balance details00 Ratings8.0320 Ratings
Annual carry-forward and encashment00 Ratings8.2265 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Paycom
7.9
380 Ratings
3% below category average
View and generate pay and benefit information00 Ratings8.4373 Ratings
Update personal information00 Ratings8.6376 Ratings
View company policy documentation00 Ratings7.9335 Ratings
Employee recognition00 Ratings6.5180 Ratings
View job history00 Ratings8.0297 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Paycom
4.9
26 Ratings
46% below category average
Tracking of all physical assets00 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Paycom
6.9
326 Ratings
10% below category average
Report builder00 Ratings7.4320 Ratings
Pre-built reports00 Ratings7.3317 Ratings
Ability to combine HR data with external data00 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Paycom
7.7
322 Ratings
4% below category average
New hire portal00 Ratings7.9319 Ratings
Manager tracking tools00 Ratings7.6276 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Paycom
5.7
186 Ratings
36% below category average
Corporate goal setting00 Ratings4.236 Ratings
Individual goal setting00 Ratings6.9173 Ratings
Line-of sight-visibility00 Ratings4.835 Ratings
Performance tracking00 Ratings7.0182 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Paycom
7.3
233 Ratings
9% below category average
Performance plans00 Ratings7.3215 Ratings
Performance improvement plans00 Ratings7.2203 Ratings
Review status tracking00 Ratings7.5209 Ratings
Review reminders00 Ratings7.6215 Ratings
Multiple review frequency00 Ratings6.9193 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Paycom
6.8
34 Ratings
16% below category average
Create succession plans/pools00 Ratings9.124 Ratings
Candidate ranking00 Ratings6.830 Ratings
Candidate search00 Ratings5.833 Ratings
Candidate development00 Ratings5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
RUN Powered by ADP®
-
Ratings
Paycom
6.9
226 Ratings
13% below category average
Job Requisition Management00 Ratings6.9201 Ratings
Company Website Posting00 Ratings7.1198 Ratings
Publish to Social Media00 Ratings6.6158 Ratings
Job Search Site Posting00 Ratings6.8184 Ratings
Duplicate Candidate Prevention00 Ratings6.9172 Ratings
Applicant Tracking00 Ratings6.9207 Ratings
Notifications and Alerts00 Ratings7.0212 Ratings
Best Alternatives
RUN Powered by ADP®Paycom
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RUN Powered by ADP®Paycom
Likelihood to Recommend
8.5
(282 ratings)
7.9
(400 ratings)
Likelihood to Renew
9.8
(19 ratings)
8.5
(22 ratings)
Usability
9.8
(12 ratings)
8.7
(24 ratings)
Availability
9.2
(7 ratings)
9.1
(2 ratings)
Performance
8.4
(7 ratings)
9.1
(2 ratings)
Support Rating
8.4
(22 ratings)
9.0
(52 ratings)
In-Person Training
9.6
(2 ratings)
6.4
(1 ratings)
Online Training
9.6
(2 ratings)
9.1
(2 ratings)
Implementation Rating
9.4
(10 ratings)
8.1
(7 ratings)
Configurability
8.2
(4 ratings)
9.1
(2 ratings)
Ease of integration
9.1
(1 ratings)
5.5
(1 ratings)
Product Scalability
9.1
(8 ratings)
9.1
(2 ratings)
Vendor post-sale
9.4
(3 ratings)
9.0
(4 ratings)
Vendor pre-sale
8.3
(4 ratings)
9.0
(4 ratings)
User Testimonials
RUN Powered by ADP®Paycom
Likelihood to Recommend
ADP
RUN is a great option if you are a mid to small sized company. Due to the functionality, it seems to be designed for companies that are about that size. I do not think it would be suited for a large company or enterprise as the reporting and Payroll procedures can be somewhat limited.
Read full review
Paycom
Paycom has really helped us to configure our timecards and payroll to fit our unique pay structure. The system made it easy for staff to understand and not just the payroll/HR department. We use paper pay checks, and the system uses the "home location" for delivery which is not necessarily where the employee works, just where they pick up their check. If we used direct deposit, I am sure that would not be an issue.
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Pros
ADP
  • Keeps accurate payroll data for employees as well as the business
  • Provides 24/7 access to employees for their personal needs
  • Keeps us informed of changes in the laws/regulations/rules pertaining to hiring, minimum wage, etc.
  • Submits wages reports to Federal and State authorities
  • Helps us find answers to questions regarding hiring out-of-state employees (remote workers).
Read full review
Paycom
  • Employee Merit increases needing to be signed by EE and Managers
  • Timecards were clean and easy to navigate
  • Timecard that needed approving by managers could be sent an email directly from the system alerting them they needed to complete the task
  • Processing payroll was easy and fast
  • Audits were conducted timely and clear
  • 401K changes could be done through a bridge between Broker and investment company
Read full review
Cons
ADP
  • Being a small company and as a designated owner, the employee who processes payroll is the only person that gets the notification that payroll is submitted. As the "Owner," it would be best if the "owner" could also get a copy of the processing of payroll. I have to log in to review what was actually submitted...so if incorrect and I miss checking immediately, an employee could be paid incorrectly.
  • The PTO / vacation accrual product does not have the ability to provide a "liability" report of what the accrual balances owed are. I started using the product only to find out that a liability report was not available, nor could it be created.
  • Employee change form is only available after payroll is submitted. It would be more helpful to have the change form available before submission so any potential incorrect changes could be identified before running a final payroll.
Read full review
Paycom
  • GL set up can be clunky until you understand how it works.
  • Be able to edit document types. I made an entire document then realized I attached it incorrectly and had to start over.
  • Advanced Report Writer would be nice to combine multiple areas into one report easily.
Read full review
Likelihood to Renew
ADP
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
Read full review
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
Read full review
Usability
ADP
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
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Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
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Reliability and Availability
ADP
I have never had an instance of an outage. It is always available as I have added data while travelling, on weekends, and in after work hours. Retrieving pdf's is also available at any time for employees and benefit participants.
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Paycom
They are very dependable and I have never experience any outages
Read full review
Performance
ADP
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
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Paycom
Yes, Paycom's performance is excellent, no issues.
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Support Rating
ADP
At times it takes a few minutes to reach someone and sometimes the ADP automated voice prompt does not recognize my name when I say it. Also, sometimes I am forwarded to different departments and I have to explain my issue 2 or 3 times. It is hard to know whether it is an ADP Run/payroll processing issue versus an ADP Time and Attendance issue. Over the last year or so that I have called ADP, sometimes I am left on hold for a very long time.
Read full review
Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
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In-Person Training
ADP
they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
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Paycom
They were a sales person and not really a good trainer.
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Online Training
ADP
very easy to learn i think it took maybe one payroll to have it down and we were up and running
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Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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Implementation Rating
ADP
Make sure there's plenty of time between payrolls for the implementation and be sure to test all the manually inputted fields.
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Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Alternatives Considered
ADP
RUN Powered by ADP® blows Paychex Flex out of the water. The ease of using the app and the website is so much better! The detail we are able to see in the payroll section is much improved. Probably the biggest improvement between the two is the customer service. We feel heard, understood, appreciated, and cared for since switching to RUN Powered by ADP®.
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Paycom
ADP is too complex, too many people to go through to get what you need, as you need it. I can only say that I don't want to ever have to go back to using ADP again., Wherever my career leads me - I will lead them to PAYCOM!!
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Scalability
ADP
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
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Paycom
They are not able to meet our current needs
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Return on Investment
ADP
  • Providing my clients with the easy to use platform has freed up 2 days worth of work per month for me.
  • It allows clients to have their employees submit onboarding documentation directly into the system saving client confusion/frustration and limiting calls coming into my office.
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Paycom
  • Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
  • Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
  • Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.
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ScreenShots

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

Paycom Screenshots

Screenshot of Screenshot of Screenshot of