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8 Ratings
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Score 8.3 out of 101

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Likelihood to Recommend

Aerohive Wireless

A large segment of the Aerohive client base is the education market, which is very different in terms of agility and immediate support needs of financial institutions. They seem to focus more effort on their wireless AP solutions, which I have only rarely tested. When it comes to remote access, the solution is still relatively expensive due to the upfront hardware purchase, though recurring costs are fairly low.
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Pros

  • Extremely easy to provision new devices, once the profiles are set up, due to centralized management
  • Very quick provisioning of new devices, due to centralized management and predefined profiles
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Cons

  • They do no support 2-factor authentication or IP whitelisting to log onto their cloud-based management portal. Organization learned the importance of 2FA over a decade ago, yet Aerohive hasn't caught on.
  • Tier 1 technical support is generally terrible. I am almost guaranteed to get the run-around when a tier 1 picks up the support case, and they are incentivised to hold on to the case as long as possible. If you don't get a good answer right away, immediate request an escalation!
  • Lack of useful logging during normal usage and stability of the software seem to be a constant issue in their BR (branch router) platform, though it has gotten better in the last year or so.
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Alternatives Considered

I've used both Aruba and Cisco (traditional, not Meraki) for wireless, and each have their own strengths. Aruba offers a lot of feature functionality, though the interface is difficult and confusing to use (this was ~4 years ago). Cisco wireless is fairly straightforward to set up and expand, though features are more limited. Aerohive's benefit is the easy+speed of deployment. I've also used the Citrix NetScaler SSL VPN soft client and that works fairly well, though it doesn't compare like-for-like due to the fact that it's software vs. Aerohive, which is hardware.
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Return on Investment

  • Initial expense is high due to pricey hardware, though recurring costs make the ROI better over the long term.
  • Remote access is fairly simple and we can deploy entire home setups or even small offices very quickly. This is provides good ROI to get the business moving quickly.
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Pricing Details

Aerohive Wireless

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details