Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alchemer
Score 9.1 out of 10
N/A
Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
$55
per month per user
FormAssembly
Score 9.2 out of 10
N/A
FormAssembly is an enterprise data collection and automation platform designed to enable organizations to capture clean, compliant data from the start. With the latest edition of the platform, FormAssembly Atlas, and its built-in AI assistant, Fai, forms and workflows build themselves, connect to Salesforce and other systems in just a few clicks, and ensure every record is structured, secure, and ready for automation or AI. In short, FormAssembly is designed to…N/A
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
AlchemerFormAssemblyJotform
Editions & Modules
Collaborator
$55
per month per user
Professional
$165
per month per use (maximum 3 users)
Full Access
$275
per month per user (maximum 3 users)
Enterprise and Business
Contact for quote
Atlas Explorer
Contact Sales
per month
Atlas Team
Contact sales
Gov Cloud
Contact sales
Atlas Enterprise
Contact Sales
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
AlchemerFormAssemblyJotform
Free Trial
NoYesYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional DetailsDiscount available for annual billing on small team plans.
More Pricing Information
Community Pulse
AlchemerFormAssemblyJotform
Considered Multiple Products
Alchemer

No answer on this topic

FormAssembly
Chose FormAssembly
FormAssembly has superior Salesforce configuration settings, but Jotform offers a much greater variety of systems integrations. We don't really use reports or Workflows in FormAssembly, but the Jotform Report Builder is frustrating at best. Workflows feel comparable from my …
Chose FormAssembly
Jotform didn't have the two-way SF connectors we needed, if I remember correctly.
Chose FormAssembly
I have used Typeform, Yupform and Jotform before choosing FormAssembly. Compared to them, FormAssembly is better for business use and handles complex workflows more smoothky. It is Salesforce integrtion is more reliable and reduce manual work. While other are simpler or have …
Chose FormAssembly
More options, better customization, and friendly to admins. All 3 of those products have their warts, but the biggest hurdle is that they just don't work as well as FormAssembly. FormStack is nice in SF, but the features are limited, and the styling options are way worse. Titan …
Chose FormAssembly
I still use Google for simple tasks, but FormAssembly really does it all.
Jotform
Chose Jotform
Jotform makes more affordable, customizable, and accessible forms than the other platforms we have tried.
Features
AlchemerFormAssemblyJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Alchemer
8.0
14 Ratings
0% above category average
FormAssembly
8.5
38 Ratings
6% above category average
Jotform
7.9
163 Ratings
1% below category average
Survey templates8.013 Ratings8.523 Ratings8.6139 Ratings
Themes7.014 Ratings8.034 Ratings7.5147 Ratings
Custom logo/branding9.013 Ratings9.037 Ratings7.5153 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Alchemer
9.3
15 Ratings
9% above category average
FormAssembly
8.5
36 Ratings
0% above category average
Jotform
9.0
150 Ratings
6% above category average
Changes to live survey8.015 Ratings8.428 Ratings9.2126 Ratings
Question design help10.014 Ratings8.329 Ratings9.1124 Ratings
Multiple question types10.015 Ratings8.937 Ratings8.7147 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Alchemer
9.0
15 Ratings
8% above category average
FormAssembly
9.2
33 Ratings
10% above category average
Jotform
9.5
126 Ratings
13% above category average
Survey logic flexibility9.015 Ratings9.234 Ratings9.5126 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Alchemer
6.6
15 Ratings
20% below category average
FormAssembly
8.1
37 Ratings
0% above category average
Jotform
8.4
153 Ratings
4% above category average
Response tracking7.015 Ratings8.835 Ratings8.1144 Ratings
Data export6.015 Ratings9.036 Ratings9.1146 Ratings
Standard reports7.015 Ratings8.027 Ratings7.9132 Ratings
Custom reports8.014 Ratings7.525 Ratings8.3124 Ratings
Analytics5.013 Ratings7.56 Ratings8.7114 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Alchemer
10.0
13 Ratings
15% above category average
FormAssembly
8.6
33 Ratings
0% below category average
Jotform
9.1
127 Ratings
5% above category average
Access controls10.012 Ratings8.230 Ratings9.1123 Ratings
Compliance10.012 Ratings8.931 Ratings9.1116 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Alchemer
10.0
14 Ratings
21% above category average
FormAssembly
7.0
22 Ratings
14% below category average
Jotform
8.1
96 Ratings
0% above category average
Vendor-offered crowdsourcing10.07 Ratings6.01 Ratings7.275 Ratings
Respondent restrictions10.014 Ratings8.022 Ratings9.196 Ratings
Best Alternatives
AlchemerFormAssemblyJotform
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Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 7.0 out of 10
Qualaroo
Qualaroo
Score 7.0 out of 10
Qualaroo
Qualaroo
Score 7.0 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
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User Ratings
AlchemerFormAssemblyJotform
Likelihood to Recommend
7.0
(15 ratings)
9.7
(26 ratings)
7.6
(182 ratings)
Likelihood to Renew
-
(0 ratings)
7.7
(2 ratings)
9.4
(7 ratings)
Usability
8.7
(5 ratings)
9.5
(18 ratings)
7.9
(128 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Support Rating
6.7
(5 ratings)
10.0
(1 ratings)
7.4
(81 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
8.9
(3 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
AlchemerFormAssemblyJotform
Likelihood to Recommend
Alchemer
SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
Read full review
FormAssembly
FormAssembly is awesome for certain situations. Website integration is particularly smooth, and integrations with platforms like FormAssembly are widely available. For us, this makes FormAssembly a vital tool for high-volume training with participants under high-workload conditions, because it reduces friction for participants as they complete the forms while saving time for our staff who handle data entry. Conversely, the process of setting up forms and their integrations feels heavy-handed for some of our smaller events with fewer participants.
Read full review
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Pros
Alchemer
  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
Read full review
FormAssembly
  • Salesforce prefill is a powerful way to prefill forms with records from Salesforce and prevent duplicate data entry.
  • Salesforce submission connector allows us to create some pretty complex and powerful logic to process form submissions into Salesforce data.
  • General form prefill options via query strings in the URL is a helpful feature.
  • The ability to use custom CSS and javascript on the page makes the forms very extensible and has been helpful to give us even more functionality.
Read full review
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Cons
Alchemer
  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
Read full review
FormAssembly
  • we could always use more styling options when it comes to the form builder
  • in our past use of the form builder when adding attachments to a form, there was an upload limit of 35MB. It would be great if this limit was increased.
Read full review
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Likelihood to Renew
Alchemer
No answers on this topic
FormAssembly
FormAssembly continues to meet our needs, and the product functionality continues to grow, providing us with new opportunities to utilize the software. We've built many forms and associated processes on FormAssembly. It would require a large effort to migrate to another platform. We have invested a lot of time in learning FormAssembly.
Read full review
Jotform
I need this software to run my business, it's built around it.
Read full review
Usability
Alchemer
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
Read full review
FormAssembly
I've already explained in detail why this rating is so high. It's very user-friendly; a green Salesforce admin can get set up and start using it right away. And if they need support, the support page provides documentation and screenshots to describe any questions they may have. They like it a lot!
Read full review
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
Support Rating
Alchemer
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
Read full review
FormAssembly
While it's not a true development package and misses some features like ingestion of external data for lists, etc... the product is fast, stable, easy to use, and will suit the needs of anyone needing online form functionality with SalesForce and other connectors available for your marketing needs.
Read full review
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
Read full review
Implementation Rating
Alchemer
No answers on this topic
FormAssembly
I didn't participate in the implementation.
Read full review
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Alternatives Considered
Alchemer
I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with SG, there were a lot of easier capabilities, such as changing missing values in bulk, required questions in bulk, etc.
Read full review
FormAssembly
Form Assembly allows for advanced data mapping, pre-filling forms with Salesforce data, and working with custom objects. FormAssembly excels in Salesforce Integration, as it is highly specialized and deeply integrated. Often considered the industry leader for Salesforce forms, Formstack has strong integration, but may not offer the same level of granular control as FormAssembly.
Read full review
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Return on Investment
Alchemer
  • It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
  • It has helped us to optimize resources especially man hours involved in survey design.
  • It has been a valuable partner in almost all [of] our uses.
Read full review
FormAssembly
  • FormAssembly makes it easy to share registration forms with targeted groups of users
  • It makes it easy to track registration numbers and form errors and reach out to people who may need assistance
  • It's very easy to create registration forms quickly
Read full review
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
ScreenShots

FormAssembly Screenshots

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Jotform Screenshots

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