What users are saying about
2 Ratings
2 Ratings
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Score 7.2 out of 100
1 Rating
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Score 7 out of 100

Likelihood to Recommend

Aldelo POS

Aldelo POS is great for small to midsize single location restaurants. Unless you go with the cloud model you're limited to that. Aldelo is great for limited menus and places that do not track inventory in their POS. Once you go with a very large menu, be prepared to spend a lot of time getting it entered and working properly! Multiple stations are no problem and it runs well on older hardware too. Overall, a pretty solid system!
Vin Campbell | TrustRadius Reviewer

PixelPoint POS

PixelPoint would be well suited for any restaurant looking for a cheap entry level system that is easy to use. If you are looking for really advanced inventory I would recommend adding a separate company. If you are looking to get all your info in the cloud I believe they have an add on. We use Avero to extract to the cloud.
Anonymous | TrustRadius Reviewer

Pros

Aldelo POS

  • Reports: Live up to the minute data is something that any restaurant manager/owner wants. Aldelo does this well.
  • Backend store setup (for techs like me) is very easy once you know the system. Setting up the peripherals, station-specific settings and the like - all very easy and intuitive
  • Support: calling into support has always been a great experience, and perhaps the biggest sell point. I've even received help with expired support contracts. Their team is always at the ready to login or just offer the right advice driven solutions for the current support needs. Great job here!
Vin Campbell | TrustRadius Reviewer

PixelPoint POS

  • Send orders to the kitchen/bar, Very responsive screen and software.
  • It is pretty user-friendly.
  • Secure.
  • Very good reporting options and security features.
Anonymous | TrustRadius Reviewer

Cons

Aldelo POS

  • Credit cards: we've all seen it with the EV revolution. Once that happened, using whatever merchant/payment processor went out the window. Aldelo - to my knowledge - only integrates directly with 4 processors. They need to add a lot more than that IMHO!
  • Menu setup/rollout: this can test even the most talented veterans. Depending on the menu and the modifiers - this can go easy or be an outright nightmare to setup. A more intuitive process is direly needed here.
  • Inventory: Well, none of my clients use it. Make it a value addon? Just get rid of it and leave to another solution? Inventory is a job I and of itself. Most restaurants I've dealt with are way too busy and shorthanded to do this properly anyway.
Vin Campbell | TrustRadius Reviewer

PixelPoint POS

  • The labor tracking can improve to better track overtime and spread pay.
  • HR tracking would be great.
  • Take mobile payments.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Aldelo POS

From the list above Aloha POS would be the closest to a restaurant POS, it's actually a very good one. As with any software, it does the same basic things, and in all likeliness, this has improved as a platform. It's been a while since I used it, so I don't want to provide out of date info. I listed Counterpoint because I currently manage a busy retail store that uses CP and they are opening a second location that will add bar and restaurant-style services to the CP system. That said, CP is retail first but looks like it will handle the restaurant/bar side of things nicely. Hard to recommend this solution for anyone other than high (HIGH!) end retailers as the upfront and overtime costs can be big. I wouldn't recommend for restaurants.
Vin Campbell | TrustRadius Reviewer

PixelPoint POS

We selected PixelPoiny of because of the ease of use and the price. I think for what we needed (a POD for PixePoint) fit in well for our needs.
Anonymous | TrustRadius Reviewer

Return on Investment

Aldelo POS

  • Never been a loss to invest in Aldelo. It pays for itself very fast (software licensing).
  • If you do the hardware right it can get expensive and take a little longer to see the ROI. All in one touchscreens are pricey, especially for the better brands. The peripherals are specific too: thermal printers, specialized impact printers for the kitchen, etc. They all add up quickly.
  • The ability to monitor sales and adjust menus accordingly has to be priceless to an owner.
Vin Campbell | TrustRadius Reviewer

PixelPoint POS

  • Cheap reliable system
  • The labor module has caused some heartburn because of the overtime issue
  • Would like a more open credit card processing system
Anonymous | TrustRadius Reviewer

Pricing Details

Aldelo POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PixelPoint POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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